Granite Telecommunications, LLC Florida P.S.C. Service Schedule No. 1 Original Title Sheet FLORIDA TELECOMMUNICATIONS SERVICE SCHEDULE OF Granite Telecommunications, LLC 100 Newport Avenue Extension Quincy, Massachusetts 02171 COMPETITIVE LOCAL TELECOMMUNICATIONS SERVICES This Service Schedule Florida P.S.C. Service Schedule No. 1 replaces Granite Telecommunications, LLC’s Florida P.S.C. Price List No. 1 in its entirety This Service Schedule contains the descriptions, regulations, and rates applicable to the furnishing of competitive local exchange telecommunications services provided by Granite Telecommunications, LLC (“Company”) within the State of Florida. This Service Schedule is on file with the Florida Public Service Commission (“Commission”). Copies may be inspected during normal business hours at Company’s principal place of business, 100 Newport Avenue Extension, Quincy, Massachusetts 02171. Issued: February 22, 2010 Effective Date: February 23, 2010 Issued By: Robert Hale, Jr. Granite Telecommunications, LLC 100 Newport Avenue Extension Quincy, MA 02171 Granite Telecommunications, LLC Florida P.S.C. Service Schedule No. 1 First Revised Sheet No. 1 Canceling Original Sheet No. 1 CHECK SHEET All Sheets inclusive of this Service Schedule are effective as of the date shown at the bottom of (T) the respective sheet(s). Revised sheets as named below contain all changes from the original filing that are in effect on the date listed. All sheets included in the current filing are designated by an asterisk (*). (T) Sheet No. Sheet Version Sheet No. Sheet Version Title Original 31 Original 1 First* 32 Original 2 First* 33 Original 3 Original 34 Original 4 First* 35 Original 5 Original 36 Original 6 Original 37 Original 7 Original 38 Original 8 Original 39 Original 9 Original 40 Original 10 Original 41 First* 11 Original 42 Original 12 Original 43 Original 13 Original 44 Original 14 Original 45 Original 15 Original 46 Original 16 Original 47 First* 17 Original 48 First* 18 Original 49 First* 19 Original 50 First* 20 Original 51 First* 21 Original 52 First* 22 Original 53 First* 23 Original 54 First* 24 Original 55 First* 25 Original 56 First* 26 Original 57 First* 27 Original 58 First* 28 Original 59 First* 29 Original 60 First* 30 Original 61 First* Issued: December 30, 2013 Effective Date: January 1, 2014 Issued By: Robert Hale, Jr. Granite Telecommunications, LLC 100 Newport Avenue Extension Quincy, MA 02171 Granite Telecommunications, LLC Florida P.S.C. Service Schedule No. 1 First Revised Sheet No. 2 Canceling Original Sheet No. 2 CHECK SHEET, Continued (D) Sheet No. Sheet Version Sheet No. Sheet Version 61.1 Original* 94 First* 62 First* 94.1 Original* 63 First* 95 Original 64 First* 96 Original 65 First* 97 First* 66 First* 98 First* 67 Original 68 First* 69 First* 70 First* 71 First* 72 First* 73 First* 74 First* 75 First* 76 First* 77 First* 78 First* 79 First* 80 First* 81 First* 82 First* 83 First* 84 First* 85 First* 86 First* 87 First* 88 First* 89 First* 90 First* 91 First* 92 First* 92.1 Original* 93 First* Issued: December 30, 2013 Effective Date: January 1, 2014 Issued By: Robert Hale, Jr. Granite Telecommunications, LLC 100 Newport Avenue Extension Quincy, MA 02171 Granite Telecommunications, LLC Florida P.S.C. Service Schedule No. 1 Original Sheet No. 3 TABLE OF CONTENTS Description Sheet No. Title Sheet ...................................................................................................................... Title Check Sheet .........................................................................................................................1 Table of Contents .................................................................................................................3 Explanation of Symbols .......................................................................................................5 Service Schedule Format .....................................................................................................6 Application of Service Schedule ..........................................................................................7 Section 1 - Technical Terms and Abbreviations .............................................................8 Section 2 - Rules and Regulations...................................................................................13 2.1. Undertaking of Company ..............................................................................13 2.2. Customer’s Use of Service............................................................................14 2.3. Application For Service ................................................................................15 2.4. Deposits.........................................................................................................16 2.5. Credit.............................................................................................................17 2.6. Provision and Maintenance of Service .........................................................18 2.7. Minimum Service Period ..............................................................................20 2.8. Customer Responsibilities ............................................................................20 2.9. Payments and Billing ....................................................................................22 2.10. Taxes .............................................................................................................24 2.11. Allowances For Interruption of Service ........................................................25 2.12. Cancellation or Modification of Service by Customer .................................26 2.13. Cancellation by Company .............................................................................27 2.14. Restoration of Service ...................................................................................28 2.15. Limitation of Liability...................................................................................29 2.16. Notices ..........................................................................................................35 2.17. Customer Provided Equipment and Interconnection ....................................35 2.18. Provision and Ownership of Telephone Numbers ........................................36 2.19. Toll Dialing Parity Plan ................................................................................37 Issued: February 22, 2010 Effective Date: February 23, 2010 Issued By: Robert Hale, Jr. Granite Telecommunications, LLC 100 Newport Avenue Extension Quincy, MA 02171 Granite Telecommunications, LLC Florida P.S.C. Service Schedule No. 1 First Revised Sheet No. 4 Canceling Original Sheet No. 4 TABLE OF CONTENTS, Continued Description Sheet No. Section 3 – Description of Services .................................................................................41 3.1. Service Areas ................................................................................................41 3.2. Timing of Calls .............................................................................................41 3.3. Granite Local Exchange Service ...................................................................42 3.4. Enhanced 911 Emergency Service (E911) ...................................................46 3.5. Promotional Offerings ..................................................................................46 3.6. Customer Specific Pricing (CSP)..................................................................46 Section 4 – Local Exchange Service Rates and Charges ..............................................47 4.1. AT&T Service Area - Service Charges ........................................................47 4.2. Verizon Service Area - Service Charges ......................................................62 4.3. CenturyLink Service Area - Service Charges ...............................................74 (T) 4.4. AllTel Service Area - Service Charges .........................................................88 4.5. Sprint Service Area – Service Charges ......................................................94.1 (N) Sprint now under CenturyLink might move under CL Section 5 – Service Area Exchanges/Rate Groups ......................................................95 5.1. AT&T Local Calling Areas by Rate Group ..................................................95 5.2 Verizon Local Calling Areas by Rate Group ................................................96 5.23. CenturyLink Local Calling Areas by Rate Group ........................................97 (T) 5.34. AllTel Calling Areas by Rate Group ............................................................98 Section 6 – Federal Government Service Agreements..................................................99 6.1 General ..........................................................................................................99 6.2 Enterprise Infrastructure Services ................................................................99 Issued: December 30, 2013 Effective Date: January 1, 2014 Issued By: Robert Hale, Jr. Granite Telecommunications, LLC 100 Newport Avenue Extension Quincy, MA 02171 Granite Telecommunications, LLC Florida P.S.C. Service Schedule No. 1 Original Sheet No. 5 CONCURRING CARRIERS None CONNECTING CARRIERS None OTHER PARTICIPATING CARRIERS None EXPLANATION OF SYMBOLS (C) To signify changed condition or regulation. (D) To signify deleted or discontinued rate, regulation or condition. (I) To signify a change resulting