National GreenPower TM Accreditation Program Annual Compliance Audit for 1 January 2010 to 31 December 2010 A Report for the National GreenPower Steering Group Prepared by Perenia Pty Ltd April 2012 National GreenPower TM Accreditation Program This report was amended on the 11 April 2012 to consider the submission of a new Audit Report from Ergon Energy Queensland. Amendments Section Description of Amendment Page 1.4 Detail of request for amendment by the Program Manager 9 2.1 Revised totals for GreenPower sales, residential customers, and 11 business customers 2010. 3.2 Revised totals for GreenPower sales 2010. 17 3.3 Addition of Ergon Energy Queensland to Table 8: Unqualified 20 Opinions 3.3 Removal of Ergon Energy Queensland from Table 9: Qualified 22 opinions 20. Updated Product Details for Ergon Energy Queensland. 52-53 Revised totals for GreenPower Sales, Surrender of RECs, GreenPower Rights Purchased, and Allocation of GreenPower Rights. NOTE included detailing the resubmission of audited report to the Scheme Administrator. ii | NSW Trade & Investment, October 2011 National GreenPower TM Accreditation Program Contents 1. Introduction .........................................................................................................................................6 1.1 Background ..........................................................................................................................6 1.2 Scope of Audit ......................................................................................................................6 1.3 Audit Methodology ...............................................................................................................7 1.4 Limitations and Exceptions ..................................................................................................8 1.5 Potential Conflict of Interest .................................................................................................9 1.6 Structure of the Report ............................................................................................................9 1.7 Key Terms ................................................................................................................................9 2. National GreenPower Accreditation Program ................................................................................. 11 2.1 Overview ............................................................................................................................ 11 2.2 GreenPower Program Rules .............................................................................................. 11 2.3 GreenPower Products ........................................................................................................ 14 2.4 GreenPower Generators .................................................................................................... 16 3. Summary of Findings ....................................................................................................................... 17 3.1 Introduction ......................................................................................................................... 17 3.2 Summary Data ................................................................................................................... 17 Note that some of the totals do not sum exactly due to rounding. .............................................. 17 3.3 Summary of Audit Findings ................................................................................................ 17 4. ActewAGL – Greenchoice ............................................................................................................... 31 5. AGL – GreenPower ......................................................................................................................... 33 6. Alinta – GreenPower ....................................................................................................................... 35 7. Ark Climate – Ark Climate GreenPower .......................................................................................... 36 8. Aurora – AuroraGreen ..................................................................................................................... 37 9. Ausgrid (Energy Australia) – PureEnergy ....................................................................................... 38 10. Australian Power and Gas – Greentricity ...................................................................................... 40 11. Carbon Planet ................................................................................................................................ 41 12. Click Energy – ClickNatural ........................................................................................................... 42 13. Climate Friendly – GreenPower .................................................................................................... 43 14. Country Energy – Countrygreen .................................................................................................... 44 15. COzero – GreenPower .................................................................................................................. 46 16. Ecofund Queensland – Resource ................................................................................................. 47 iii | NSW Trade & Investment, October 2011 National GreenPower TM Accreditation Program 17. Endeavour Energy – INgreen ........................................................................................................ 48 18. Endeavour Energy – Business Green ........................................................................................... 50 19. Endeavour Energy – Hampton Wind ............................................................................................. 51 20. Ergon Energy Queensland – Clean Energy .................................................................................. 52 21. Horizon Power – GreenSelect ....................................................................................................... 54 22. Momentum – Green Energy .......................................................................................................... 55 23. Neighbourhood Energy – GreenLight ............................................................................................ 57 24. Origin Energy – Green Earth ......................................................................................................... 58 25. Origin Energy – Earth’s Choice ..................................................................................................... 61 26. Origin Energy – EcoPower ............................................................................................................ 63 27. Origin Energy – EcoSaver ............................................................................................................. 65 28. Pacific Hydro – GreenPower ......................................................................................................... 67 29. Perth Energy – PE GreenPower ................................................................................................... 68 30. Power and Water Corporation – Territory Green Power ............................................................... 69 31. Progressive Green – Green Power Edge ...................................................................................... 70 32. Red Energy – 10% Greenpower ................................................................................................... 71 33. Red Energy – Evergreen 100% Greenpower ................................................................................ 72 34. Simply Energy – GreenSaver ........................................................................................................ 73 35. Simply Energy – Very Green Deal, Simply Green Premium (Very Green Deal) ........................... 75 36. Simply Energy – Green@work ...................................................................................................... 76 37. Synergy – Natural Power............................................................................................................... 77 38. Synergy – Easy Green .................................................................................................................. 78 39. TRUenergy – TRUenergy Green ................................................................................................... 79 40. South Australia Electricity – Lumo Life .......................................................................................... 81 41. Queensland Electricity – Lumo Life ............................................................................................... 82 42. Victoria Electricity – Lumo Life ...................................................................................................... 83 43. NSW Electricity – Lumo Life .......................................................................................................... 84 iv | NSW Trade & Investment, October 2011 National GreenPower TM Accreditation Program Tables Table 1: Structure of the Report .............................................................................................................9 Table 2: Definition of Key Terms ............................................................................................................9 Table 3: Summary of Criteria in Sections 3 and 4 of Program