Dell Technologies puts SAP process automation into practice in its digital transformation journey Sylvie Drago, Global Manager, Master Data Management 1 Internal Use - Confidential Prize competition Get your combination code at the end of the session and visit Booth S18 for a chance to unlock the prize! xxx xxx xxx 2 Internal Use - Confidential Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset, information. 3 Internal Use - Confidential Our purpose: Create technologies that drive human progress. Our vision: Become the essential infrastructure company – from the edge to the data center to the cloud – not only for today’s applications, but for the cloud-native world we’re entering. Our strategy: Lead the transformation of business through IT, workforce, security, and application transformation and lead the consolidation of the core infrastructure markets in which we compete. ~50 Serving 98% 157,000 team $91.3B revenue1 distribution Fortune 500 members centers 40K+ salesforce 1 Full-year revenue FY19 (non-GAAP) 2 Cumulative R&D investment includes Dell EMC amounts prior to the merger transaction date on 9/7/2016 4 Internal Use - Confidential Our family Dell services consumers to Dell EMC serves a key role in providing VMware software powers the world’s Virtustream enterprise-class cloud organizations of all sizes with the the essential infrastructure for most complex digital infrastructure. The services and software are trusted by industry’s broadest, most innovative organizations to build their digital company’s compute, cloud, mobility, enterprises worldwide, like Coca-Cola, end-user portfolio. future, transform IT and protect their networking and security offerings to run their mission-critical most important asset: information. provide a dynamic and efficient digital applications like SAP in the cloud. foundation to over 500,000 customers globally, aided by an ecosystem of 75,000 partners. RSA security solutions are used by Secureworks has provided trusted The world’s most established Dell Boomi is the leading cloud more than 30,000 customers to secure managed security services to companies run on Pivotal. Through integration and work-flow automation more than 50 million identities and organizations of all sizes since 1999, adoption of Pivotal platform, tools, and software provider for more than 8,200 protect more than processing more than 290 billion methodology, these companies have organizations. Boomi’s intelligent, 1 billion consumers worldwide. security events each day for 4,300 unleashed innovation and reduced flexible, scalable platform accelerates clients in more than 50 countries. time-to-market, spending less to business results by linking data, maintain their existing application systems, applications, processes and portfolio. people. 5 Internal Use - Confidential Complementary portfolio of solutions STORAGE CLIENT1 SECURITY SERVERS VIRTUALIZATION CLOUD #1 #1 Leader #1 #1 Leader External storage PBBA Client Gartner Magic Total revenue and units Server virtualization Managed cloud, PasS, and backup revenue/profitability Quadrant x86 servers software big data All-flash arrays Client monitors globally Integrated infrastructure Dell EMC PowerMax Dell Secureworks Dell EMC VMware vSphere Dell Boomi Dell EMC Data Domain Alienware RSA vRealize Pivotal XtremIO WYSE vSan Virtustream Isilon NSX VMware vCloud VxRail Workplace ONE VMware AWS VxRack VMware Cloud Provider Program Source: Gartner IDC market research. Company filings: 1 Statistic calculated by Dell Technologies utilizing other PC OEMs’ financial information, including HP Inc.’s Personal Systems operating segment and Lenovo International’s PC & Smart Device business group, from the companies’ respective public filings. 6 Internal Use - Confidential Integrated, end-to-end technology provider at scale Unmatched scale and breadth of IT solutions $80B $59B $51B $50B $6B $31B Client Storage Server Networking Virtualization Cybersecurity Cloud platform Source: TTM Non-GAAP revenue presented for all companies based on most recent filings. Cisco’s Whiptail storage business considered immaterial. 7 Internal Use - Confidential SIX YEARS IN A ROW 2019 HONOREE 8 Internal Use - Confidential About Me: Sylvie Drago Global Manager BI (Data Management) My Role at Dell 20 years experience in SCM, Finance, BI, Business strategy Establish and Stabilize Data Governance that Eliminates Risk in 15 years experience in Leadership &Talent Development Business Process Execution 18 years working in an SAP environment Settle an Enterprise-wide Collaboration and Improvements on 3 years working for the French Army (based in Africa/Asia) Technology, Tools, Metrics, and Processes 5 years working as Consultant SAP & Business Strategy Reduce mitigation of Regulatory Risks and Compliance Solve Business Problems With Accurate and Consistent Product 4 years working with Dell Technologies Master Data To Maintain Data for End to End Systems transactions 9 Internal Use - Confidential Challenges Faced: Since our transition from Oracle to SAP in 2012, we were bogged down with : Unstructured processes Manual intervention Fragmented data Gap in data controls Manual reporting Causing : Knowledge gap, processes failure, customer delays, fastidious tasks management, irrelevant metrics, Data Quality Issues 10 Internal Use - Confidential The Solution: We looked at these challenges and saw them as an opportunity for real change via Automation. Highly recommended from several partners, In 2014, EMC implemented Winshuttle Software in EMC. Offering us the agility and dynamism to automate and stabilise our processes and data quality within an Holistic approach 11 Internal Use - Confidential Winshuttle Ecosystem Governance WS Data Mgmt. Master Data Customer Master Data Quality Finance Vendor Master WS connect Data Quality Material Master Metadata Management Transaction Data IT structure & reference Metrics Cost/ time Saving Data Security Sales Org extension Sap Env License management Data Compliance Purchase Order Plant Extension EP1 –ECC PROD Data elements Sales Orders EQ1 ECC-QAS Rules & Logics Stock & Inventory Management EQ2 ECC -QAV Automation Cycle Count Occasional Data SQ1 SCM -QAS Prd Order SQ2 SCM-QAV Licenses WS Governance Finance Mvts PIR /Source List BOM Transaction Runner Processes Classification Data Transaction Author Best Practices Customer Hierarchy Studio (T&Query) Scripts maintenance Routings _ Production Version Documents & Contents Serialization Training Programs Part Substitution Worldwide users Governance & Maintenance Completely digitalized Globally managed 12 Internal Use - Confidential Results Cost Saving 2018 Hours saved 2018 Performance Data Quality Troubleshooting 25% >600K 29 113H 62% 57% 42% 13.23 pers DQ 2019 97% Value Add Customer Satisfaction New Talent Hiring Knowledge Growth Innovation Cas. Strategy 46% 27% 41% 26% 92% Org Using WS Scripts Total Users 86 Processes >50 R&R >35 >25 >200 Sap T.code 113 13 Internal Use - Confidential Lessons learned: Understand the complexity Train people early of a process End to End Automation develops new Timing (and volumes) are talents (almost) everything Automation puts your focus Take Advantage of Re-Usable on the future Automation Components Automation helps you Automation means shift resources to managing staff fears innovation 14 Internal Use - Confidential What’s next Hybrid Automation : BOT-SNOW –WS-SharePoint Lead time changes daily schedule Data Audit via WS Query Continue our WS Automation expansion across Functions (Procurement, IT, Finance , MFG, Order Fulfilment) 15 Internal Use - Confidential Prize competition Get your combination code at the end of the session and visit Booth S18 for a chance to unlock the prize! xxx xxx xxx 16 Internal Use - Confidential Thank you 17 Internal Use - Confidential.