City of Melbourne Annual Report 2012–13 We are pleased to present to you the City of Melbourne’s annual report for 2012–13. The report outlines how the City of Melbourne performed during the financial year starting 1 July 2012 and ending 30 June 2013. Our website at www.melbourne.vic.gov.au provides more information about City of Melbourne activities, policies and plans for the future. We value your feedback on this report because it helps us make our next report better. If you’d like more information about any item in this report, just contact us and ask. Email your feedback or questions to [email protected]. Write to us at: Corporate Planning and Learning City of Melbourne GPO Box 1603 Melbourne VIC 3001 Speak to a Customer Relations Officer on +61 3 9658 9658. Fast facts Area: 37.7 km² Suburbs: 16 Parkland: 486 ha Residential population: 105,381 ^ Residential student population (higher education): 26,323 * Weekday population, including residents: 844,000 ^ Weekend population, including residents: 563,000 ^ Businesses: 17,709 ^^ Dwellings: 53,437 ** Employment: 428,709 * Cultural backgrounds: 138 ** Languages: 121 ** Greenhouse gas emissions for the Melbourne municipality Emissions per resident: 5.22 t CO2-e/person + Emissions per worker: 4.70 t CO2-e/person + Total emissions: 3,799,000 t CO2-e + * 2010 **2011 ^ 2012 ^^2013 + 20010–11 The City of Melbourne Melbourne is the capital of Victoria and Australia’s second largest city. The organisation, although known as the City of Melbourne, is officially titled the Melbourne City Council and is one of 79 municipalities in Victoria operating as a public statutory body incorporated under the Local Government Act 1989 (Vic). As a local government authority, the City of Melbourne strives to achieve the community’s vision of Melbourne as a bold, inspirational and sustainable city, as outlined in the Future Melbourne Community Plan, the organisation’s 10- year plan to make Melbourne a great place for people to live, work and visit. About this report As a capital city local government we must lead by example in our performance and in our reporting. We are committed to being open and clear communicators. This annual report documents the City of Melbourne’s performance over the 2012–13 financial year against the objectives of the 2012–13 Annual Plan and Budget and the four-year goals set out in our Council Plan 2009–13. The report is designed to meet our obligations under section 131 of the Local Government Act and the requirements of the Global Reporting Initiative framework for sustainability reporting. 3 City of Melbourne Annual Report 2012–13 The Public Health and Wellbeing Plan is integrated with the Council Plan, and seeks to protect, improve and promote public health and wellbeing in the municipality. The Municipal Strategic Statement is part of the Victorian Government’s Melbourne Planning Scheme, and sets out the Council’s vision, objectives and strategies for managing land use change within its local boundaries. 4 City of Melbourne Annual Report 2012–13 Contents City of Melbourne Annual Report 2012–13 ….. 2 Legislative compliance ……………….………. 79 The City of Melbourne Freedom of Information About this report National Competition Policy compliance Contents Procurement Policy Melbourne at a glance Information Privacy Act Protected Disclosure Act Our city ……………….……………….………........ 6 Disability Discrimination Act Our Council Domestic Animals Act Our vision, our mission, our values Carers Recognition Act Message from the Lord Mayor Inner Melbourne Action Plan Message from the CEO Our Council Risk management ………………………………. 83 Our Councillors Risk management strategy, integrated Council terms reporting and competitive neutrality Fraud awareness and training Insurance and risk financing Our performance ………………...……..….… 14 Business continuity planning and crisis and Performance highlights emergency management Goal one – A city for people Goal two – A creative city Audit operations ……………….……..…..….… 84 Goal three – Economic prosperity Audit Committee Goal four – A knowledge city Audit Committee members Goal five – An eco-city Internal audit Goal six – A connected city External audit Goal seven – Lead by example Goal eight – Manage our resources well Performance statement …………………… 86 KSA 1 Planning for future growth Our organisation …………………….......…... 65 KSA 2 City safety Our people KSA 3 Homelessness Chief Executive Officer KSA 4 Climate change Divisions and directors KSA 5 Streetscapes Organisational structure KSA 6 Queen Victoria Market Staff classification KSA 7 Swanston Street redevelopment Staff profile KSA 8 Knowledge Melbourne Staff retention and turnover KSA 9 Community infrastructure Staff support services KSA 10 Connected bike network Staff development Signed statement …………………..………. 105 Staff training Independent Auditor’s Report Health and wellbeing Victorian local government indicators Occupational health, safety and wellbeing Global Reporting Initiative indicators Our workplace ……………………..………….…. 72 Financial statements ………………..……. 113 WorkCover claims Equal employment, discrimination and Financial report overview harassment Reading our financials Workplace diversity Standard statements Enterprise agreement Financial statements Best value service delivery Signed statement ……………………...…..……. 178 Lean Thinking Independent Auditor’s Report Stakeholders Community engagement Our corporate governance ………………. 75 Relationship with other tiers of government Council decisions Delegations Participation in Council Documents available for inspection Councillor allowances Expenses Councillor conduct Council and committee meeting attendance Council special committees Council of Capital City Lord Mayors Subsidiaries and trusts 5 City of Melbourne Annual Report 2012–13 City of Melbourne at a glance 6 City of Melbourne Annual Report 2012–13 Our city Our history For more than 40,000 years the people of the Kulin Nation lived on and managed the land that is now known as the City of Melbourne. They included people of the Boonwurrung, Woiwurrung, Taungurung and Djadjawurrung tribes. The city we know today was established in 1835 by pastoral settlers from Tasmania and within two years the orderly grid of the central city was laid out beside the Yarra River. In 1842 Melbourne was incorporated as a town, with a Town Council elected to manage the town’s affairs. Less than a decade later, the 1851 discovery of gold in regional Victoria transformed Melbourne from a small port city into a major world centre. Immigrants poured in from around the world to find their fortune and the rapid population growth and enormous wealth of the goldfields ignited a boom which lasted 40 years. By the 1880s Melbourne was larger than most European cities and its grand buildings rivalled those of New York and London. A global trading centre brimming with optimism and opportunity, the city was celebrated as ‘marvellous Melbourne’, a name it retains today. Melbourne today Melbourne’s original city grid has expanded into a major global business centre home to some of Australia’s largest companies and also the regional headquarters of global businesses. Our city is now a thriving residential, entertainment, cultural and educational precinct and its population is growing rapidly as more people seek its many business, work, study and social opportunities. The central city includes a mix of classical and modern architecture, interesting laneways, arcades and shopping precincts as well as world-class theatre, art galleries, museums and sporting facilities , with a rich cafe culture and restaurant scene that rivals any in the world. Melbourne is Australia’s retail, events and sporting capital and the city’s many parks, gardens and public squares provide the perfect backdrop to all the city has to offer. Together these elements combine to make Melbourne a thriving, dynamic and cosmopolitan city. A great place to live, work and play and a city consistently ranked among the world’s most liveable cities. 7 City of Melbourne Annual Report 2012–13 Our vision, our mission, our values Vision Melbourne is a bold, inspirational and sustainable city. Mission The City of Melbourne will strive to achieve the community’s vision of Melbourne as a bold, inspirational and sustainable city which: . is great for people to live in and visit . achieves its creative potential . is prosperous . is a recognised knowledge city that supports innovation and technology . demonstrates leadership in environmental sustainability . is connected and supports the efficient and safe movement of people and freight. Values The actions and decisions of City of Melbourne employees and councillors are guided by five fundamental and unifying values: Integrity: we take responsibility for our actions in an honest and transparent way. Courage: we create new and better ways of doing business, identify problems or dishonesty and work to resolve the issues. Accountability: we take responsibility for decisions and actions to achieve agreed outcomes. Respect: we consider and understand the perspective and contribution of others. Excellence: we continuously improve our performance to achieve outstanding outcomes for Melbourne. Our goals Our Council Plan 2009–13 includes eight goals that will guide us towards our vision. The community’s aspirations for the city are reflected in the first six goals. Our municipality will become: 1. a city for people 2. a creative city 3. economically prosperous 4. a knowledge city 5. an eco-city 6. a connected city. A further two