P2000 Security Management System Web Access Manual Version 3.11 and higher, December, 2011 24-10618-163 Revision – P2000 Security Management System Web Access Manual Version 3.11 and higher, December, 2011 24-10618-163 Revision – Security Solutions (805) 522-5555 www.johnsoncontrols.com Copyright 2011 Johnson Controls, Inc. All Rights Reserved No part of this document may be reproduced without the prior permission of Johnson Controls, Inc. Acknowledgment Cardkey P2000, BadgeMaster, and Metasys are trademarks of Johnson Controls, Inc. All other company and product names are trademarks or registered trademarks of their respective owners. If this document is translated from the original English version by Johnson Controls, Inc., all reasonable endeavors will be used to ensure the accuracy of translation. 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TABLE OF CONTENTS Chapter 1: Introduction Chapter Summaries................................................................................................................................. 1-1 Manual Conventions ................................................................................................................................ 1-2 Web Access Features.............................................................................................................................. 1-2 Important Note on Applications and Customization................................................................................. 1-3 Getting Started......................................................................................................................................... 1-4 Software Requirements.................................................................................................................... 1-4 PDA Users ....................................................................................................................................... 1-5 Sequence of Steps........................................................................................................................... 1-5 Logging On ...................................................................................................................................... 1-7 The Welcome Page ................................................................................................................................. 1-9 Changing Your Password ................................................................................................................ 1-9 The Web Access Workspace................................................................................................................. 1-10 Request Process Flow Chart ................................................................................................................. 1-11 Process States............................................................................................................................... 1-13 Web Access Scenarios.......................................................................................................................... 1-13 Adding a Cardholder ...................................................................................................................... 1-13 Requesting a Visitor Badge............................................................................................................ 1-15 Using Browser Favorites/Bookmarks in Web Access............................................................................ 1-16 Chapter 2: Web Badging Configuration System Architecture................................................................................................................................. 2-1 Installation and Configuration .................................................................................................................. 2-3 Installing and Running the WebUSB Application ............................................................................. 2-3 Important Web Badging Installation and Configuration Notes ................................................. 2-7 Installing the Webcam...................................................................................................................... 2-7 Installing the Signature Pad ............................................................................................................. 2-8 Installing the Encoder....................................................................................................................... 2-9 Installing the Badge Printer............................................................................................................ 2-10 Web Badging Notes and Limitations...................................................................................................... 2-10 Important ID Server Note ............................................................................................................... 2-10 Bar Code Limitations...................................................................................................................... 2-11 Troubleshooting ..................................................................................................................................... 2-11 Chapter 3: Using Web Access Employee Services .................................................................................................................................. 3-1 Searching Cardholder Records........................................................................................................ 3-1 Search Tools............................................................................................................................ 3-3 Sorting Columns....................................................................................................................... 3-3 Changing the Number of Cardholders Listed Per Page........................................................... 3-4 Viewing Cardholder Information............................................................................................... 3-5 24-10618-163 Rev. – v This document contains confidential and proprietary information of Johnson Controls, Inc. © 2011 Johnson Controls, Inc. Table of Contents P2000 Web Access Manual Viewing Badge Information ...................................................................................................... 3-6 Printing and Encoding Badges................................................................................................. 3-8 Area Search ................................................................................................................................... 3-10 In/Out Status .................................................................................................................................. 3-11 Badge Resync................................................................................................................................ 3-14 Badge Print .................................................................................................................................... 3-15 Guard Services ...................................................................................................................................... 3-16 Alarm Monitoring............................................................................................................................ 3-16 Acknowledging an Alarm........................................................................................................ 3-17 Removing an Alarm................................................................................................................ 3-18 Alarm Monitor Definitions.......................................................................................................3-18 Refreshing the Alarm Monitor Page....................................................................................... 3-19 Activating or Deactivating Output Points........................................................................................3-19 Output Point Definitions ......................................................................................................... 3-19 Sending Door Commands.............................................................................................................. 3-20 Management Services ........................................................................................................................... 3-21 Viewing and Canceling Requests ..................................................................................................3-21 Viewing Requests .................................................................................................................. 3-22 Canceling Requests............................................................................................................... 3-23 Approving or Rejecting Requests..................................................................................................