VIOLENCE AND HARASSMENT AGAINST WOMEN AND MEN IN THE WORLD OF WORK TRADE UNION PERSPECTIVES AND ACTION WORKQUALITY ACTRAV VIOLENCE AND HARASSMENT AGAINST WOMEN AND MEN IN THE WORLD OF WORK TRADE UNION PERSPECTIVES AND ACTION Dr. Jane Pillinger International Labour Office Copyright © International Labour Organization 2017 First published 2017 Publications of the International Labour Office enjoy copyright under Protocol 2 of the Universal Copyright Convention. Nevertheless, short excerpts from them may be reproduced without authorization, on condition that the source is indicated. For rights of reproduction or translation, application should be made to ILO Publications (Rights and Licensing), International Labour Office, CH-1211 Geneva 22, Switzerland, or by email: [email protected]. The International Labour Office welcomes such applications. Libraries, institutions and other users registered with a reproduction rights organization may make copies in accordance with the licences issued to them for this purpose. Visit www.ifrro.org to find the reproduction rights organization in your country. ILO Cataloguing in Publication Data Violence and harassment against women and men in the world of work : trade union perspectives and action / International Labour Office, Bureau for Workers’ Activities (ACTRAV). - Geneva: ILO, 2017. ISBN: 978-92-2-130778-5 (print); 978-92-2-130779-2 (web pdf) International Labour Office. Bureau for Workers’ Activities. violence / bullying at work / women workers / men workers / trade union role / legal aspect / collective bargaining / case studies Also available in French: Violence et harcèlement contre les femmes et les hommes dans le monde du travail: perspectives et action syndicales (ISBN 978-92-2-231285-6 (print)), Geneva, 2017; and in Spanish: Violencia y acoso contra las mujeres y los hombres en el mundo del trabajo: perspectivas y acción sindical (ISBN 978-92-2-330819-3 (print)), Geneva, 2017. ILO Cataloguing in Publication Data The designations employed in ILO publications, which are in conformity with United Nations practice, and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the International Labour Office concerning the legal status of any country, area or territory or of its authorities, or concerning the delimitation of its frontiers. 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Marquet, Pool ILC Design by the International Training Centre of the ILO, Turin – Italy VIOLENCE AND HARASSMENT AGAINST WOMEN AND MEN IN THE WORLD OF WORK Contents Acknowledgements .........................................................................................................................................................................................vi Glossary .................................................................................................................................................................................................................. vii Summary ..............................................................................................................................................................................................................viii Section 1 Introduction ......................................................................................................................................................1 1.1 Overview ..........................................................................................................................................................................................................1 1.2 ILO labour standards and violence and harassment at work ..........................................................................................3 1.3 Definitions of violence and harassment at work ....................................................................................................................5 1.4 Introduction to the case studies .......................................................................................................................................................6 1.5 Sectors covered in the examples and case studies .............................................................................................................9 1.6 A focus on gender-based violence and multiple discrimination in the world of work ...............................13 Section 2 Freedom of association and collective bargaining....................................21 2.1 Freedom of association and the right to negotiate collective agreements ......................................................21 2.2 Collective Bargaining Agreements ..............................................................................................................................................25 Section 3 Violence and harassment as an occupational safety and health issue ....................................................................................................................................................33 Section 4 The role of legislation on violence in the world of work ..................................................................................................................................................................37 Section 5 Specific themes and issues addressed in the case studies ....................................................................................................................................................41 5.1 Trafficking for forced labour and sexual exploitation .......................................................................................................41 5.2 Migrant workers .......................................................................................................................................................................................42 5.3 Economic vulnerability, poverty and low pay .......................................................................................................................44 5.4 Informal workers, non-standard forms of work and precarious working conditions ...................................46 5.5 New forms of work organization and work pressure ........................................................................................................48 iv 5.6 Third-party violence in front-line public services ...............................................................................................................49 5.7 Violence travelling to and from work / violence against transport workers ......................................................51 5.8 Public policy, enforcement and monitoring ..........................................................................................................................54 5.9 Domestic violence as a world-of-work issue ..........................................................................................................................55 Section 6 National and global union campaigns and advocacy on violence and harassment ........................................................................................................................................63 6.1 National union campaigns and advocacy ...............................................................................................................................63 6.2 Global union campaigns and advocacy ..................................................................................................................................66 Section 7 Global Framework Agreements ........................................................... 79 Summary of key challenges raised in the case studies and Section 8 recommendations .................................................................................... 87 8.1 Summary of key themes and challenges raised in the case studies .......................................................................87 8.2 Recommendations and future priorities ...................................................................................................................................89 Appendix 1 Summary of national case studies ..................................................... 95 Appendix 2 CBAs addressing violence and harassment at work ..................149 v VIOLENCE AND HARASSMENT AGAINST WOMEN AND MEN IN THE WORLD OF WORK Acknowledgements My thanks go to the many people who contributed McGuire (Prospect UK and President of UNI), Sheela case studies, examples, information, ideas and Naikwade (MSTKS, India), Siham Said Ahmed (Trade perspectives that are reflected in this report. Union Congress of Tanzania), Patricia Olonso (UITA, Argentina), Viviana Garcia (CICOP, Argentina) and I would particularly like to thank Anna Biondi and Ger Kearney (Australian Council of Trade Unions). Vera