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Redmond Magazine Reader Survey Dell is a trademark of Dell Inc. ©2011 Dell Inc. All rights reserved. Untitled-1 1 6/29/11 11:38 AM Why ‘Mango’ Matters RCPmag.com ✱ July 2011 HIGH-WIRE PLUS ✱ Partners React to ‘Windows 8’ ✱ Offi ce 365 Review ✱ Cloud and Solid Services Converge ACTJon Roskill, Microsoft’s top channel ✱ Intel’s Hybrid executive, talks about the challenges of his Cloud for SMBs fi rst year—the cloud transition, the MPN switchover—and the huge opportunities he sees for partners in year two. NUMBER 7 ✱ VOLUME 6 VOLUME BETTER BUSINESS INTELLIGENCE AT A BETTER PRICE UP TO 72% LESS 0710red&rcp_DELLSpread.final.indd 2 6/15/10 1:55 PM S Turn your raw data into a powerful strategic advantage with Business Intelligence solutions from DellTM and Microsoft®—and do it for up to 72% less per terabyte than the competition.* Built on industry standards, Microsoft® SQL Server® 2008 R2 systems from Dell are designed to speed implementations, lower risk, and reduce complexity—all while delivering the best price-for-performance in the industry. SIMPLIFY YOUR IT AT DELL.COM/SQLBI * 72% claim based upon a comparison of list prices of typical Business Intelligence off erings from leading hardware manufacturers versus Dell/Microsoft combined off erings. Benchmarked systems confi gured with 4-5 TB of data storage, database application software, and Business Intelligence analytic software. Dell is a trademark of Dell Inc. ©2010 Dell Inc. All rights reserved. 0710red&rcp_DELLSpread.final.indd 3 6/15/10 1:55 PM Inside JULY 2011 ✱ VOLUME 6 ✱ NUMBER 7 20 DEPARTMENTS 11 Channel Report BUSINESS: From Lifestyle to Growth ............................11 SHARE: Windows 7 Use Grows to One-Third of OS Global Market ........................................................ 12 HARDWARE: 4 Killer Windows Devices ........................ 13 TRENDS: The End of Device-Based Licensing? ............. 14 CLOUD: Oracle Databases Come to Amazon Web Services ................................................. 14 DEALS: Hoster Intermedia Bought by Private Equity Firm ..................................................... 16 MOBILE: Apple’s ActiveSync Momentum ...................... 16 MERGER: Cloud Sherpas Acquires Omnetic ................. 18 “The solution incentive program ... puts CLOUD: San Francisco Moves E-Mail real meat behind the gold competency. to Exchange Online ..................................................... 18 It starts to provide additional revenue opportunities for partners that are able to COLUMNS go off and achieve that gold competency.” ON GROWTH: Mike Harvath Cursed with Growth ................................................... 45 CHANNEL CALL: Keith Lubner Turn Cloud Opportunity into Action ............................ 47 CHANNELING THE CLOUD: Jeff rey Schwartz Intel Taps Hybrid Clouds for SMBs ............................... 48 FEATURES 20 Hire-Wire Act In an exclusive interview with RCP, Jon Roskill, Microsoft’s top SPECIAL PULLOUT SECTION channel executive, talks about the challenges of his fi rst year and the huge opportunities he sees for partners in year two. 28 Energized by ‘Windows 8’ Citing “cool” factor, partners see the next OS interface as unifying Microsoft’s platforms. 34 Same Grid, New Buildings In interviews at Microsoft Convergence, partners and customers are fi nding the cloud is just one more reason to re-emphasize good old-fashioned services. PARTNER’S GUIDE TO VIRTUAL SECURITY 40 Review: Offi ce 365 As virtualization proliferates, expertise in With its much-anticipated suite, Microsoft is providing solid locking down hypervisors, virtual machines and value at many diff erent price points. virtualized desktops is becoming critical. By Scott Bekker IN EVERY ISSUE 4 RCPmag.com 6 Channel Watch > RCPmag.com JULY 2011 Redmond Channel Partner 3 What’s ChannelRedmond Partner RCPMAG.COM + JULY 2011 + VOLUME 6 + NUMBER 7 EDITORIAL STAFF Vice President, Editorial Director Doug Barney Editor in Chief Scott Bekker OnLine Executive Editor Jeff rey Schwartz Managing Editor Wendy Gonchar Associate Managing Editor Katrina Carrasco @RCPmag.com ART STAFF Creative Director Scott Shultz Senior Graphic Designer Joshua Gould EXCLUSIVELY ONLINE BLOGS PRODUCTION Director, Print Production Jenny Hernandez-Asandas RCP MAGAZINE ON LINKEDIN Production Coordinator Charles Johnson Be sure to join the Microsoft Partner Group for Redmond RCPU ONLINE/DIGITAL MEDIA Channel Partner magazine. Join Site Editor Gladys Rama a current discussion (“Why is Stay tuned to channel Editor, RCP Update Lee Pender SharePoint’s potential beyond news with the Redmond Director, Online Media Becky Nagel Online News Editor document sharing diffi cult to Channel Partner Update Kurt Mackie realize?”) or start your own and Associate Web Editor Chris Paoli have your questions answered by e-mail newsletter, written Site Administrator Shane Lee fellow readers and RCP editors. by Lee Pender. Designer Rodrigo Muñoz linkd.in/mDe63s ADVERTISING AND SALES Associate Publisher Dan LaBianca MICROSOFT ROADMAP UPDATES ON KEEPING WINDOWS 8 ON TABLETS, OFF OF PCS Don’t forget that the RCP Microsoft Account Manager Danna Vedder Sure, IT administrators and other pros love Windows 7. That’s Sales Manager Al Tiano editors continue to update the cool. I get that. But as a consumer and a low-level offi ce Advertising Sales Associate Tanya Egenolf Microsoft Product Roadmap as (and Offi ce) user, all I want from an OS is pretty much what I new announcements are made want from other people’s kids: to be seen and not heard, and throughout the year. Recent addi- preferably to not be seen all that much, either. Just leave tions include Offi ce 365, Windows me alone. I have a feeling that most consumers—and, really, President Henry Allain Vice President, Publishing Matt Morollo 8 and Microsoft Dynamics CRM 11. we’re all consumers on some level—feel the way I do. RCPmag.com/PenderA0711 Director, Marketing Michele Imgrund RCPmag.com/Roadmap2011 Online Marketing Director Tracy Cook WINDOWS MOBILE 6.X ON WHY WE’LL NEVER SEE ANYTHING LIKE THE PHASEOUT PLANS MICROSOFT ANTITRUST CASE AGAIN With Windows Mobile 6.5.3 But we look at the withering of Microsoft from terrifying President & Neal Vitale titan to mere giant from a broader perspective. The reason Chief Executive Offi cer being the last Windows Mobile Senior Vice President & Richard Vitale OS Microsoft releases, users will Microsoft isn’t an antitrust threat anymore is because other Chief Financial Offi cer be moved to the Windows Live companies have out-innovated the folks in Redmond, and Executive Vice President Michael J. Valenti SkyDrive storage service and the ’Softies, by contrast, have under-innovated in recent years. We haven’t forgotten, as many seem to have, that Microsoft Senior Vice President, Abraham M. Langer Windows Mobile 6.x support is Audience Development scheduled to end in about 1.5 years. bailed out Apple fi nancially in 1997 when the hipster company & Digital Media was on the brink of extinction. RCPmag.com/Mackie0711 Vice President, Christopher M. Coates RCPmag.com/PenderB0711 Finance & Administration Vice President, Erik A. Lindgren Information Technology BY THE NUMBERS & Application Development Vice President, Carmel McDonagh Attendee Marketing A Little Air Goes Out of the PC Market Vice President, Event Operations David F. Myers With the benefits of half a year’s Previous Forecast New Forecast Chairman of the Board Jeff rey S. Klein data, analysts at Gartner Inc. revised their 2011 PC forecast Reaching the Staff downward, below the double- 10.5% 9.3% Staff may be reached via e-mail, telephone, fax or mail. digit threshold. A list of editors and contact information is also available online at Growth Growth RCPmag.com. E-mail: To e-mail any member of the staff , please use the SOURCE: “GARTNER PC AND MEDIA TABLET FORECAST UPDATE, 2Q 2011” following form: [email protected] Framingham Offi ce (weekdays, 9:00 a.m. – 5:00 p.m. ET) Telephone 508-875-6644; Fax 508-875-6633 Redmond Channel Partner (ISSN 1556-2727) is published monthly by 1105 Media, Inc., 9201 Oakdale Avenue, Ste. 101, Chatsworth, CA 600 Worcester Road, Suite 204, Framingham, MA 01702 91311. Periodicals postage paid at Chatsworth, CA 91311-9998, and at additional mailing offices. Complimentary subscriptions are sent Irvine Offi ce (weekdays, 9:00 a.m. – 5:00 p.m. PT) to qualifying subscribers. Annual subscription rates payable in U.S. funds for non-qualified subscribers are: U.S. $39.95, International Telephone 949-265-1520; Fax 949-265-1528 $64.95. 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