PROFESSIONAL TRAINING Lifelong Learning PROFESSIONAL TRAINING: LIFELONG LEARNING Total demonstrates its active As part of its educational program, the Group helps commitment to promoting employees gain recognition for their talent, no matter human development by what their skills sets. It does this by financing more than giving professionals in 50 professional training programs, from the high school its host countries the to professional master’s level. These programs, which opportunity to advance are tailored to each host country’s needs and organized outside the educational in partnership with local players, allow participants system. to obtain recognized diplomas and professional certification. A VARIETY OF APPROACHES • I n Angola, Congo, Gabon, Morocco, • I n Qatar: financing of an Executive MBA Myanmar, Nigeria, Venezuela and for young professionals. other countries: training for operators • Worldwide: training for local engineers alongside academic courses. and technicians in partnership with IFP • I n Niger: commitment with trucking Training, as well as on-the-job training companies to improve road safety. that alternates classroom learning with on-site internships. “ EVERYONE CAN ADVANCE! ” to make sure that these companies have the necessary skills in-house to meet the requirements of a leading-edge industry like ours. Everyone who works (or will 3 questions for… work) with Total and, in particular, with its LUC SPOSITO, contractors, must be familiar with the latest Education Director techniques, which might not have been taught when they were in school. > Why does Total invest in training When necessary, we help set up and professionals in its host countries? support a wide range of training programs Because we believe that training doesn’t aligned with the host community’s situation end when you leave high school or and local needs. university. On the contrary, learning is a lifelong pursuit. Training is for everyone, > How do you get involved in starting including people who were unable to these programs and keeping them further their formal education. going? We start by carefully analyzing needs > Is this commitment also a way with our local partners. We then submit a of expressing your corporate proposal to the local authorities. Once they social responsibility to your host greenlight the project, the subsidiary puts communities? it into action. The Education Department It certainly is! Our host countries expect plays a supporting role as soon as its us to do our part in developing and assistance is needed, which can be at any energizing their local economies. This point in the process. We need to be able means hiring locally and, more broadly, to step in at any time, as well as step back entering into subcontracting agreements and hand the project over to the subsidiary, with local companies. We therefore need which knows the country and its needs. AFRICA: FROM MAINTENANCE TO SERVICE STATION MANAGEMENT Group subsidiaries deploy training programs aligned with local needs across Africa. > Since 2003, the professional program, which was initiated with support specialization center (CSP) in Port-Gentil, from IFP Training. At the end of their year- Gabon has trained individuals with long program, the participants receive an secondary-level technical certification official diploma that is recognized by major or technological degrees by organizing industrial groups. four 38-week programs, of which eight weeks on the job. The goal is to give > In Nigeria, a Petroleum Engineering young people under 25 the opportunity to and Project Development Master’s acquire specialized skills in maintenance, Program was launched in 2002. Each year industrial mechanics, piping and welding, since then, some 20 interns have attended instrumentation and industrial electrical the program, which is organized jointly maintenance. The CSP is the result of a by the University of Port Harcourt, IFPEN partnership between Total Gabon and the (French Institute of Petroleum) and Total Gabonese Ministry of Mines, Energy, Oil Nigeria. and Hydraulic Resources. > Across Africa, for the past 50 years, > In Ozangué, Gabon, the oil and gas the “young managers” training program training institute has offered a program has allowed top employees from the Total to prepare participants for production service station network to become service operator jobs since 2010. Each year, some station managers. Today, more than 1,500 15 high school graduates with scientific service stations are managed by program or technical degrees benefit from this participants. SOUTH AMERICA: NURTURING ALL TALENTS In Venezuela, professional training clearly focuses on developing talent, particularly in technologies related to extra-heavy oil. Three of the four programs deployed > The second, which is open to some cover techniques suited to the production 20 technician operators provides, each year, and refining of extra-heavy oil, which is an opportunity to gain additional skills. a specific feature of the Orinoco Belt. The curriculum includes courses on Supported and financed by Total, the the specific techniques used in the oil, courses and their content are defined chemicals and petrochemicals industries in close cooperation with Petroleos for installation maintenance, settings de Venezuela SA and Corporacion and pipe maintenance. Venezolana de Petroleo. > The third is organized to train and certify > The first, which is designed for the instructors who train extra-heavy oil engineers, leads to an International production site operators. Master’s Degree in Producing, Enhancing and Refining Extra-Heavy Oil. > The fourth, which is targeted to The program is offered in partnership with electrical installation technicians and IFPEN. Each graduating class is made up instructors, provides training in the latest of around 20 students. technologies to enhance participants’ knowledge of electrical, electronic and electromechanical equipment. The end- goal is to ensure optimal operation. CENTRAL ASIA: A BROAD-baseD PARTNERSHIP IN WELDING One defective weld on a pipeline can put the safety of our operations in jeopardy. It is therefore crucial for the employees of the local companies that work for us to have training in leading-edge techniques. For this reason the Group initiates or In June 2012, the French Welding supports welding training programs Institute signed a cooperation around the world. agreement with Karaganda State One example is a program launched in Technical University. Kazakhstan in 2013. In 2009, Total made At the same time, KSTU also signed a commitment to the national authorities a partnership agreement with Total to help Kazakhstan become a member Exploration Production Kazakhstan to of the International Institute of Welding develop the international training and (IIW). Thanks to this initiative, the country research programs for Kazakhstan’s became the IIW’s 55th member in July national welding plan. As part of this 2011, represented by Karaganda State agreement, Total promised to help set Technical University. up a specialized Master’s Program in Inspired by these developments, local welding. The first 23 students began their welders decided to create the Kazakhstan classes on April 8, 2013. Association of Welding, which, among other things, conducts training programs and issues international certificates to training centers and international diplomas to apprentices. PERSIAN GULF: GIVING EARLY SCHOOL LEAVERS A PROFESSION AND A FUTURE In January 2011, the 12 students of the Total Academy of Abu Dhabi’s first graduating class received their oil operator certification—the equivalent of a professional high school diploma. Thanks to the 28-month intensive program, and Chemistry) and two semesters of the participants are operational and ready theoretical classwork on oil extraction to be hired by Total ABK or another oil technologies, the students alternate company. between classroom study and practical This ambitious program stemmed from experience on a platform until the end of a commitment by Abu Dhabi National the program. This allows them to discover Oil Company (ADNOC) to bring more the world of offshore production and get local people into its partners’ workforces. a hands-on view of daily life on site. To meet this request, Total ABK joined To enhance the program’s professional forces with the Vocational Education focus, a Total ABK offshore coordinator Development Center (VEDC), a national liaises between the platform teams and organization that works with early school the Academy. The program is often held leavers. The partners signed an agreement up as an example by other UAE national in 2008, paving the way for the creation of oil companies and may inspire similar the Total Academy. initiatives in other countries in the region. One of the specific features of this training program is that it gives students wide exposure to different aspects of the company. After four months of general remedial courses (English, Math, Physics www.total.com Registered inNanterre: 542051180RCS 5,941,838,402.50Share capital: euros Tel: +33(0)147444546 92400 Courbevoie–France 2, placeJeanMillier–LaDéfense 6 Headquarters: TOTAL S.A. [email protected] contact uswith Hauteur Largeur Hauteur Largeur : : 15 mm : : 57mm 100mm 26mm Among ourpartners… SG / DRH / FEU / EDU I September 2013 I Design: T2BH / Paris – tel +33 (0)1 44 64 84 20 – © photos: Total, Institut de Soudure..