Patient Transfer Times July to December 2010 Department of Health Patient Transfer Times July to December 2010 Page 1 Patient Transfer Times (July – December 2010) If you would like to receive this publication in an accessible format, please phone (03) 9096 7392 using the National Relay service 13 36 77 if required. © Copyright, State of Victoria, Department of Health, 2011 Published by the Hospital and Health Service Performance Division, Victorian Government, Department of Health, Melbourne, Victoria. This publication is copyright, no part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968. This document is also available in PDF format on the internet at: www.health.vic.gov.au/performance Authorised by the State Government of Victoria, 50 Lonsdale Street, Melbourne. Page 2 Patient Transfer Times July to December 2010 Introduction This is an interim report containing summary information relating to the Emergency Department activity of Victoria's public hospitals. In future months, a wider range of information will be reported and made available through a new and dedicated website designed to provide information about hospital activity and performance in Victoria. March 2011 Page 3 Patient Transfer Times (July – December 2010) Patient Transfer Time Patient transfer time is defined as the total time taken for a patient to be transferred from an ambulance stretcher to hospital facilities, including triage, the physical transfer of the patient and hand over to hospital staff (ambulance arrival at the hospital to completion of the patient transfer). Table 1: Average transfer time by month in minutes (July to December 2010) Average Jul to Jul Aug Sep Oct Nov Dec Dec Minutes Angliss Hospital 17 17 16 17 16 17 17 Austin Hospital 34 34 38 42 36 37 37 Ballarat Hospital 11 12 13 14 12 11 12 Bendigo Hospital 25 31 29 28 27 23 27 Box Hill Hospital 27 29 27 29 23 23 26 Casey Hospital 22 25 27 24 26 26 25 Dandenong Hospital 32 45 45 37 38 32 38 Frankston Hospital 28 34 41 33 43 38 36 Geelong Hospital 16 17 17 17 18 17 17 Goulburn Valley Health 13 13 16 15 14 14 14 Latrobe Healthcare 12 14 14 13 12 12 13 Maroondah Hospital 22 24 20 23 21 20 22 Monash Medical Centre 42 46 51 44 42 40 44 Rosebud Hospital 17 18 20 20 22 19 19 Royal Children's Hospital 14 14 14 15 15 14 14 Royal Melbourne Hospital 30 38 46 44 40 29 38 Sandringham Hospital 17 17 17 17 17 18 17 St Vincent's Hospital 24 26 28 25 25 22 25 Sunshine Hospital 16 17 16 16 17 17 17 The Alfred Hospital 24 23 24 22 21 23 23 The Northern Hospital 25 29 28 25 27 24 26 Werribee Mercy Hospital 16 16 16 15 16 17 16 West Gippsland Healthcare 12 12 12 12 12 11 12 Western Hospital 22 23 27 23 22 19 23 Average 25 28 29 28 27 25 27 Source: As provided by Ambulance Victoria - may be subject to revision Page 4 Figure 1: Average transfer time by month in minutes (July to December 2010) Angliss Hospital Austin Hospital Ballarat Hospital Bendigo Hospital Box Hill Hospital Casey Hospital Dandenong Hospital Frankston Hospital Geelong Hospital Goulburn Valley Health Latrobe Healthcare Maroondah Hospital Monash Medical Centre Rosebud Hospital Royal Children's Hospital Royal Melbourne Hospital Sandringham Hospital St Vincent's Hospital Sunshine Hospital The Alfred Hospital The Northern Hospital Werribee Mercy Hospital West Gippsland Healthcare Western Hospital 0 10 20 30 40 50 Average transfer time in minutes Page 5 Patient Transfer Times (July – December 2010) Table 2: Proportion of ambulance transfers where hospital transfer time exceeded 20 minutes as a percentage (July to December 2010) Average Jul Aug Sep Oct Nov Dec Jul to Dec Angliss Hospital 23 28 19 22 21 22 23 Austin Hospital 59 60 65 67 63 64 63 Ballarat Hospital 8 11 11 13 8 8 10 Bendigo Hospital 43 55 50 49 47 43 48 Box Hill Hospital 49 51 52 54 41 45 49 Casey Hospital 43 51 51 47 47 46 48 Dandenong Hospital 59 70 71 63 66 60 65 Frankston Hospital 60 65 71 67 76 70 68 Geelong Hospital 24 27 23 25 28 23 25 Goulburn Valley Health 13 12 21 18 14 16 16 Latrobe Healthcare 13 16 18 17 13 8 14 Maroondah Hospital 45 50 42 48 43 41 45 Monash Medical Centre 66 66 72 69 69 67 68 Rosebud Hospital 22 26 32 34 39 34 32 Royal Children's Hospital 17 14 15 17 18 15 16 Royal Melbourne Hospital 53 53 66 65 62 54 59 Sandringham Hospital 27 28 26 22 25 32 27 St Vincent's Hospital 48 51 57 50 50 42 50 Sunshine Hospital 23 26 22 23 23 24 24 The Alfred 49 48 52 48 44 49 48 The Northern Hospital 52 58 57 52 56 50 54 Werribee Mercy Hospital 19 21 21 21 23 24 22 West Gippsland Healthcare 11 11 9 8 10 7 10 Western Hospital 39 40 48 39 37 31 39 Average 43 46 49 47 46 44 46 Source: As provided by Ambulance Victoria - may be subject to revision Page 6 Figure 2: Percentage of ambulance transfers where hospital transfer time exceeded 20 minutes (July to December 2010) Angliss Hospital Austin Hospital Ballarat Hospital Bendigo Hospital Box Hill Hospital Casey Hospital Dandenong Hospital Frankston Hospital Geelong Hospital Goulburn Valley Health Latrobe Healthcare Maroondah Hospital Monash Medical Centre Rosebud Hospital Royal Children's Hospital Royal Melbourne Hospital Sandringham Hospital St Vincent's Hospital Sunshine Hospital The Alfred Hospital The Northern Hospital Werribee Mercy Hospital West Gippsland Healthcare Western Hospital 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Proportion of hospital transfers exceeding 20 minutes Page 7 Patient Transfer Times (July – December 2010) Table 3: Proportion of ambulance transfers where hospital transfer time exceeded 30 minutes as a percentage (July to December 2010) Average Jul Aug Sep Oct Nov Dec Jul to Dec Angliss Hospital 3 5 2 3 3 2 3 Austin Hospital 38 38 46 46 41 41 42 Ballarat Hospital 2 6 6 6 3 1 4 Bendigo Hospital 24 36 30 31 29 22 29 Box Hill Hospital 25 29 28 32 17 19 25 Casey Hospital 18 24 28 21 25 23 23 Dandenong Hospital 36 52 55 43 48 40 46 Frankston Hospital 30 41 48 39 53 47 43 Geelong Hospital 9 10 9 11 10 8 10 Goulburn Valley Health 4 4 9 5 6 4 5 Latrobe Healthcare 5 9 8 6 6 4 6 Maroondah Hospital 16 22 13 19 14 11 16 Monash Medical Centre 48 50 55 51 50 47 50 Rosebud Hospital 8 11 16 15 20 15 14 Royal Children's Hospital 5 3 3 4 4 3 4 Royal Melbourne Hospital 29 35 46 43 42 29 37 Sandringham Hospital 8 8 6 7 7 12 8 St Vincent's Hospital 23 26 29 25 25 19 24 Sunshine Hospital 4 7 6 5 7 5 6 The Alfred 24 21 24 18 16 19 20 The Northern Hospital 24 32 31 26 29 21 27 Werribee Mercy Hospital 4 6 5 3 6 6 5 West Gippsland Healthcare 2 6 2 3 3 2 3 Western Hospital 18 19 27 18 17 11 19 Average 22 26 28 26 26 22 25 Source: As provided by Ambulance Victoria - may be subject to revision Page 8 Figure 3: Percentage of ambulance transfers where hospital transfer time exceeded 30 minutes (July to December 2010) Angliss Hospital Austin Hospital Ballarat Hospital Bendigo Hospital Box Hill Hospital Casey Hospital Dandenong Hospital Frankston Hospital Geelong Hospital Goulburn Valley Health Latrobe Healthcare Maroondah Hospital Monash Medical Centre Rosebud Hospital Royal Children's Hospital Royal Melbourne Hospital Sandringham Hospital St Vincent's Hospital Sunshine Hospital The Alfred Hospital The Northern Hospital Werribee Mercy Hospital West Gippsland Healthcare Western Hospital 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Proportion of hospital transfers exceeding 30 minutes Page 9 Patient Transfer Times (July – December 2010) Table 4: Proportion of ambulance transfers where hospital transfer time exceeded 40 minutes as a percentage (July to December 2010) Average Jul Aug Sep Oct Nov Dec Jul to Dec Angliss Hospital 1 1 0 1 1 0 1 Austin Hospital 27 27 35 36 29 31 31 Ballarat Hospital 2 3 5 3 2 1 2 Bendigo Hospital 15 26 20 20 19 12 19 Box Hill Hospital 16 18 17 19 10 9 15 Casey Hospital 9 12 16 11 15 13 13 Dandenong Hospital 25 41 42 31 34 25 33 Frankston Hospital 17 26 33 24 37 30 28 Geelong Hospital 4 4 5 6 6 4 5 Goulburn Valley Health 1 1 6 2 2 2 3 Latrobe Healthcare 2 5 4 3 2 2 3 Maroondah Hospital 7 9 4 9 5 3 6 Monash Medical Centre 34 37 43 38 37 35 37 Rosebud Hospital 3 5 11 7 11 5 7 Royal Children's Hospital 2 1 1 2 1 1 1 Royal Melbourne Hospital 19 27 34 32 31 18 27 Sandringham Hospital 2 3 3 1 2 3 2 St Vincent's Hospital 12 16 16 12 13 10 13 Sunshine Hospital 1 2 2 1 2 1 2 The Alfred 12 9 10 7 6 7 8 The Northern Hospital 12 19 17 13 16 10 14 Werribee Mercy Hospital 1 2 2 1 3 2 2 West Gippsland Healthcare 0 3 1 2 1 1 1 Western Hospital 9 10 18 11 9 5 10 Average 13 17 19 16 16 13 16 Source: As provided by Ambulance Victoria - may be subject to revision Page 10 Figure 4: Percentage of ambulance transfers where hospital transfer time exceeded 40 minutes (July to December 2010) Angliss Hospital Austin Hospital Ballarat Hospital Bendigo Hospital Box Hill Hospital Casey Hospital Dandenong Hospital Frankston Hospital Geelong Hospital Goulburn Valley Health Latrobe Healthcare Maroondah Hospital Monash Medical Centre Rosebud Hospital Royal Children's Hospital Royal Melbourne Hospital Sandringham Hospital St Vincent's Hospital Sunshine Hospital The Alfred Hospital The Northern Hospital Werribee Mercy Hospital West Gippsland Healthcare Western Hospital 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Proportion of hospital transfers exceeding 40 minutes Page 11 Patient Transfer Times (July – December 2010) Table 5: Proportion of ambulance transfers where hospital transfer time exceeded 60 minutes as a percentage (July to December 2010) Average Jul Aug Sep Oct Nov Dec Jul to Dec Angliss Hospital 1 0 0 0 0 0 0 Austin Hospital 14 14 19 23 17 18 18 Ballarat Hospital 1 1 2 2 1 1 1