Watkins Manufacturing Corporation congratulates you on your decision to enjoy the finest spa available... Welcome to the growing family of Tiger River ® spa owners. Owner's Manual This Owner’s Manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you take some time to carefully review all seven sections. Please keep this manual available for reference. If you have any questions about any aspect of your spa’s set-up, operation or maintenance, contact your authorized Tiger River dealership. They are trained professionals who are familiar with the product as well as new spa ownership concerns. Their expertise will facilitate the enjoyment of your new Tiger River spa. The serial number label is located within the equipment compartment of your Tiger River spa. IMPORTANT: Watkins Manufacturing Corporation reserves the right to change specifications, or design, without notification and without incurring any obligation. DATE PURCHASED: _________________________________________________________________________ DATE INSTALLED: ___________________________________________________________________________ DEALER: ___________________________________________________________________________________ ADDRESS: _________________________________________________________________________________ TELEPHONE: _______________________________________________________________________________ SPA MODEL/SERIAL NUMBER: _________________________________________________________________ COVER SERIAL NUMBER: ____________________________________________________________________ ACCESSORY SERIAL NUMBERS: ______________________________________________________________ In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or spa) by children under 5 years of age. Your Tiger River spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Important! Covers and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit. Your Tiger River dealer can provide information on which permits may be required. Welcome TABLE OF CONTENTS SAFETY INFORMATION Control Panel Menu Display ........................................... 27 Important Safety Instructions ............................................ 1 Temperature Control ....................................................... 27 System Mode .................................................................. 27 Important Spa Instructions ......................................... 3 Tools Menu ...................................................................... 27 SPA SPECIFICATIONS ..........................4 Music Control .................................................................. 29 Display Inversion ............................................................. 30 INSTALLATION INSTRUCTIONS Site Preparation ................................................................ 5 SPA CARE AND MAINTENANCE Outdoor and Patio Installation .......................................... 5 Draining the Water .......................................................... 30 Deck Installation ................................................................ 5 Prevention of Freezing .................................................... 31 Indoor Installation .............................................................. 5 Winterizing your Spa ....................................................... 31 Spa Leveling Instructions ................................................ 6 Filter System ................................................................... 32 Filter Cartridge Removal and Cleaning .......................... 32 CONTROLS AND EQUIPMENT Care of the Spa Pillows .................................................. 33 Caspian™ (Model CHP) ................................................... 10 Care of the Exterior ......................................................... 33 ® Bengal (Model M / MM) ................................................ 11 SureWood® Spa Cabinet ............................................... 33 Sumatran ® (Model N) ..................................................... 12 Care of the Spa Cover .................................................... 34 Retractable Cover Systems ............................................ 34 ELECTRICAL REQUIREMENTS Vacation Care Instructions .............................................. 35 AND PRECAUTIONS 230 Volt Permanently Connected Models ...................... 13 WATER QUALITY AND 115 / 230 Volt Convertible Models .................................. 15 MAINTENANCE 115 Volt Operation ........................................................... 17 General Information ........................................................ 36 Methods for Testing the Spa Water ................................ 36 OPERATING INSTRUCTIONS Tiger River ® Spa Water Maintenance Program ............. 37 230 Volt Permanently Connected Model ....................... 18 EverFresh ® Water Care System .................................... 39 115 / 230 Volt Convertible Models .................................. 18 EverFresh Water Treatment Guide ................................ 39 Start-Up and Refill Procedures ....................................... 19 Freshwater Ag+® Silver Ion Purifier Replacement ......... 40 ® SmartJet System ........................................................... 20 Chlorine (Sodium Dichlor)............................................... 41 ® Comfort Control System ............................................... 20 Ozone .............................................................................. 42 Jets .................................................................................. 20 Common Water Chemistry Questions ........................... 43 115 Volt GFCI .................................................................. 21 Water Terminology .......................................................... 44 Water Feature ................................................................. 21 SERVICE INFORMATION JET MENU GFCI and High Limit Thermostat .................................... 45 Caspian (Model CHP) ..................................................... 22 No-Fault ® Heater and Heater Thermal Cut-off .............. 45 Bengal (Model M) ............................................................ 23 Silent Flo® 5000 Circulation Pump Thermal Cut-off ....... 45 Bengal (Model MM) ........................................................ 24 Freshwater ® III High Output Ozone System .................. 46 Sumatran (Model N) ....................................................... 25 Miscellaneous Service Information ................................ 46 Acts Invalidating Warranty .............................................. 46 CONTROL PANEL OPERATIONS Disclaimers ...................................................................... 46 Control Panel................................................................... 25 Watkins Customer Service ............................................. 46 Control Panel Buttons and Display ................................ 26 Spa Care and Maintenance Record ............................... 47 Indicator Lights ................................................................ 26 Troubleshooting Guides .................................................. 48 Table of Contents SAFETY INFORMATION IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS AVOIDING THE RISK to CHILDREN DANGER: • Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at all times. WARNING: • To reduce the risk of injury, do not permit children to use this spa unless they are closely supervised at all times. • To reduce the risk of injury, lower water temperatures are recommended for young children. Children are especially sensitive to hot water. DO: • Make sure you always lock the child resistant locks after using the spa for your children’s safety. Every Tiger River ® spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers. • Test the water temperature with your hand before allowing your children to enter the spa to be sure that it’s comfortable. Children are especially sensitive to hot water. • Remind children that wet surfaces can be very slippery. Make sure that children are careful when entering or exiting the spa. DON’T: • Allow children to climb onto the spa cover. • Allow children to have unsupervised access to the spa. AVOIDING THE RISK OF ELECTROCUTION RISK OF ELECTROCUTION • Connect only to a grounded source. • Do not bury the power cord. A buried power cord may result in death, or serious personal injury due to electrocution if direct burial-type cable is not used, or if improper digging occurs. • A ground terminal (pressure wire connector) is provided on the control box inside the unit to permit connection of a minimum No. 8 AWG (8.4 mm²) solid copper bonding conductor between this point and any metal equipment, metal water pipe, metal enclosures of electrical equipment, or conduit within