CityCity ofof Gilroy,Gilroy, CACA Master Plan of Fire Services Final Report August 2000 O CITYGATE ASS O CIATES Management Consultants Sacramento Folsom Walnut Creek Monterey 705 Gold Lake Drive, Suite 100 Folsom, CA 95630 (916) 355-1385 or (800) 275-2764 Fax: (916) 355-1390 TABLE OF CONTENTS SECTION PAGE Acknowledgements Executive Summary and Action Plan ..............................................................................1 A. Gilroy Fire Services Master Plan Task Force....................................................1 B. Goal of Study .....................................................................................................1 C. Organization of the Report ................................................................................2 D. Overview of Key Findings and Recommendations ...........................................5 E. Action Plan ......................................................................................................11 Introduction........................................................................................................................1 A. Objectives of the Study......................................................................................1 B. Scope of the Study .............................................................................................1 C. Study Methodology............................................................................................1 I. Overview of the City ...........................................................................................I-1 A. Planning Background......................................................................................I-1 B. Planning Area .................................................................................................I-6 C. Population and Area Trends and Projections..................................................I-7 D. Other Planning Factors .................................................................................I-11 Summary.............................................................................................................I-11 II. Overview of the Fire Department.................................................................... II-1 A. Description of the Gilroy Fire Department................................................... II-1 B. Overarching Project Goals............................................................................ II-2 C. Organization of the Department ................................................................... II-2 Fire Stations .................................................................................................. II-2 Department Divisions ................................................................................... II-3 Staffing Configuration .................................................................................. II-3 Automatic Aid Agreements .......................................................................... II-6 Funding ......................................................................................................... II-6 Level of Effort............................................................................................... II-7 D. Fire Protection and the City of Gilroy .......................................................... II-8 Development Activity................................................................................... II-8 Growth Patterns ............................................................................................ II-9 Community Fire Experience......................................................................... II-9 Planning Assumptions ................................................................................ II-11 Pre-fire Planning......................................................................................... II-12 Fire Flow..................................................................................................... II-12 Classification of Occupancies and Construction Types ............................. II-13 i Developmental Trends................................................................................ II-13 E. Baselines for Response Policy.................................................................... II-14 F. Existing Standards of Response Coverage Statements............................... II-17 Measuring Response Time Performance .................................................... II-18 G. Risk Assessment Concepts ......................................................................... II-19 Risk Factors ................................................................................................ II-22 Response Force ........................................................................................... II-22 On-scene Operations – Critical Task Analysis........................................... II-23 H. Grading by the Insurance Industry.............................................................. II-24 I. EMS Activity .............................................................................................. II-26 Critical Tasks for EMS Response............................................................... II-26 Effective Response Force ........................................................................... II-27 Response Reliability and Call Queuing...................................................... II-28 J. Fire Station Locations................................................................................. II-29 Potential Fire Station Location ................................................................... II-30 III. Program and Practices ................................................................................... III-1 A. Goal Statement............................................................................................. III-1 B. Assessment Criteria and Department Results.............................................. III-2 Fire Prevention............................................................................................. III-2 Fire Investigation ......................................................................................... III-4 Fire Suppression .......................................................................................... III-5 Emergency Medical Services....................................................................... III-6 Training and Education.............................................................................. III-12 Public Education, Awareness and Outreach.............................................. III-14 Hazardous Materials .................................................................................. III-14 Heavy or Specialized Rescue..................................................................... III-14 Disaster Management ................................................................................ III-15 Physical Resources .................................................................................... III-15 Fire Stations ............................................................................................... III-16 Fleet Maintenance and Replacement ......................................................... III-16 Personnel and Staffing Issues .................................................................... III-17 Internal Support ......................................................................................... III-17 Management Information Systems ............................................................ III-18 External Relationships ............................................................................... III-18 Evaluation and Performance Measurements.............................................. III-19 C. Means of Evaluation of the Master Plan.................................................... III-22 IV. Policy Direction................................................................................................IV-1 A. Trends and Patterns......................................................................................IV-1 B. The City of Gilroy 20 Years from Now.......................................................IV-2 C. Specific Policy Considerations ....................................................................IV-3 Risk Assessment ..........................................................................................IV-3 Mapping Environment .................................................................................IV-4 Fire Station Distribution and Concentration................................................IV-4 Staffing ........................................................................................................IV-5 ii Spans of Control ..........................................................................................IV-5 Levels of Service .........................................................................................IV-6 Fire Suppression Operations........................................................................IV-6 Emergency Medical Service ........................................................................IV-7 Fire Training Facilities.................................................................................IV-8 Communications and Dispatch ....................................................................IV-8 Fire Code Enforcement................................................................................IV-9 Public Education..........................................................................................IV-9