Travis County, Texas Prepared by: Travis CAD Finance Department The activities of the Travis Central Appraisal District are governed by the legislature, and the administrative rules adopted by the Comptroller’s Property Tax Assistance Division. Strategic Goals Our Mission 1. Develop appraisals that reflect market value and The mission of the Travis Central Appraisal District is to provide ensure fairness and accurate appraisal of all property in Travis County at one uniformity hundred percent market value, equally and uniformly, in a 2. Be efficient in business professional, ethical, economical and courteous manner, working processes and ensure that to ensure that each taxpayer pays only their fair share of the property tax burden. mission critical tasks are completed in a timely Our Vision manner with a high level of accuracy The Travis Central Appraisal District will act in accordance with 3. Collect, create and the highest principles of professional conduct, ethics, accountability, efficiency, openness, skill and integrity. We maintain accurate data approach our activities with a deep sense of purpose and 4. Ensure that the district responsibility. FY 2020 Proposed Budget maintains a highly Travis Central Appraisal District educated, motivated and Our Values skilled workforce 5. Provide customer service • Appraise- fairly, efficiently, and effectively, balancing the needs of that is courteous, both taxpayers and the taxing units by adhering to the Texas professional and accurate Property Tax Code, USPAP, and generally accepted appraisal standards. • Educate- taxpayers of their rights, remedies and responsibilities. • Communicate- collaboratively with and encourage communication among the taxing units, taxpayer public, and the agency. • Service- provide exceptional customer service that is accessible, responsible and transparent. • Performance- demand integrity, accountability and high standards from all staff and strive continuously for excellence and efficiency. Travis Central Appraisal District FY 2020 Proposed Budget Travis Central Appraisal District Proposed Budget Fiscal Year 2020 Board of Directors Mr. Tom Buckle, Chair Mr. Bruce Grube, Vice-Chair West Travis County Travis County Mr. James Valadez, Secretary Ms. Theresa Bastian Travis County Austin ISD Mr. Anthony Nguyen Ms. Eleanor Powell East Travis County City of Austin Mr. Ryan Steglich Mr. Felipe Ulloa FY 2020 Proposed Budget Travis Central Appraisal District Austin ISD Austin ISD/City of Austin Ms. Blanca Zamora-Garcia Mr. Bruce Elfant City of Austin Travis County Tax Assessor/Collector Ms. Marya Crigler Chief Appraiser Prepared by the TCAD Finance Department TABLE OF CONTENTS INTRODUCTORY SECTION: Budget Transmittal Letter ............................................................................................................................ i Organizational Chart ................................................................................................................................. vii Key District Personnel ................................................................................................................................ viii Distinguished Budget Presentation Award .............................................................................................. ix Certificate of Achievement for Excellence in Financial Reporting ...................................................... x Popular Annual Financial Report (PAFR) Award ..................................................................................... xi Certificate of Distinction Award ............................................................................................................... xii BUDGET OVERVIEW ..................................................................................................................................... 1 Travis Central Appraisal District FY 2020 Proposed Budget DISTRICT BUDGET: Budget Comparison Schedule ................................................................................................................ 39 Budget by Department ............................................................................................................................ 42 Revenue Budget ....................................................................................................................................... 45 2020 Estimated Jurisdiction Liabilities ...................................................................................................... 49 Capital Improvement Plan (CIP) ............................................................................................................. 53 Debt Administration .................................................................................................................................. 63 DEPARTMENT BUDGETS: Department Budget History ..................................................................................................................... 71 Administration & Appeals: Organizational Chart & Staffing ................................................................................................. 73 Mission Statement & Responsibilities .......................................................................................... 74 Key Tasks & Deadlines ................................................................................................................. 75 Department Goals & Accomplishments ................................................................................... 75 Department Budget .................................................................................................................... 77 Department Supplemental Information ................................................................................... 79 Information Technology: Organizational Chart & Staffing ................................................................................................. 83 Mission Statement & Responsibilities .......................................................................................... 84 Key Tasks & Deadlines ................................................................................................................. 84 Department Goals & Accomplishments ................................................................................... 85 Department Budget .................................................................................................................... 86 Department Supplemental Information ............................................................................ 88 Customer Service: Organizational Chart & Staffing ................................................................................................. 91 Mission Statement & Responsibilities .......................................................................................... 92 Key Tasks & Deadlines ................................................................................................................. 92 Department Goals & Accomplishments ................................................................................... 93 Department Budget .................................................................................................................... 94 Department Supplemental Information .................................................................................. 95 Appraisal Support: Organizational Chart & Staffing ................................................................................................. 99 Mission Statement & Responsibilities ........................................................................................ 100 Key Tasks & Deadlines ............................................................................................................... 100 Department Goals & Accomplishments ................................................................................. 101 Department Budget .................................................................................................................. 102 Department Supplemental Information ................................................................................ 103 Commercial & Personal Property Appraisal: FY 2020 Proposed Budget Organizational Chart & Staffing ............................................................................................... 107 Travis Central Appraisal District Mission Statement & Responsibilities ........................................................................................ 108 Key Tasks & Deadlines ............................................................................................................... 109 Department Goals & Accomplishments ................................................................................. 110 Department Budget .................................................................................................................. 112 Department Supplemental Information ................................................................................ 113 Residential Appraisal: Organizational Chart & Staffing ............................................................................................... 117 Mission Statement & Responsibilities ........................................................................................ 118 Key Tasks & Deadlines ............................................................................................................... 118 Department Goals & Accomplishments ................................................................................