Cisco UCS C220 M6 Server Installation and Service Guide First Published: 2021-03-15 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Contents CONTENTS CHAPTER 1 Overview 1 Overview 1 External Features 2 Serviceable Component Locations 5 Summary of Server Features 9 CHAPTER 2 Installing the Server 15 Preparing for Installation 15 Installation Warnings and Guidelines 15 Rack Requirements 17 Front Bezel 17 Installing the Server in a Rack 18 Installing the Cable Management Arm (Optional) 21 Reversing the Cable Management Arm (Optional) 22 Initial Server Setup 22 Connecting to the Server Locally For Setup 23 Connecting to the Server Remotely For Setup 24 Setting Up the System With the Cisco IMC Configuration Utility 25 NIC Mode and NIC Redundancy Settings 28 Updating the BIOS and Cisco IMC Firmware 29 Accessing the System BIOS 29 Smart Access Serial 30 Smart Access USB 30 CHAPTER 3 Maintaining the Server 33 Cisco UCS C220 M6 Server Installation and Service Guide ii Contents Status LEDs and Buttons 33 Front-Panel LEDs 33 Rear-Panel LEDs 35 Internal Diagnostic LEDs 36 Preparing For Component Installation 37 Required Equipment For Service Procedures 37 Shutting Down and Removing Power From the Server 38 Shutting Down Using the Power Button 38 Shutting Down Using The Cisco IMC GUI 38 Shutting Down Using The Cisco IMC CLI 39 Removing the Server Top Cover 39 Serial Number Location 41 Hot Swap vs Hot Plug 41 Removing and Replacing Components 41 Serviceable Component Locations 42 Replacing SAS/SATA Hard Drives or Solid-State Drives 45 SAS/SATA Drive Population Guidelines 45 4K Sector Format SAS/SATA Drives Considerations 46 Replacing a SAS/SATA Drive 46 Replacing a Front-Loading NVMe SSD 48 Front-Loading NVMe SSD Population Guidelines 48 Front-Loading NVME SSD Requirements and Restrictions 48 Enabling Hot-Plug Support in the System BIOS 48 Replacing a Front-Loading NVMe SSD 49 Installing a PCIe Cable For Front-Loading NVMe SSDs 50 Replacing Fan Modules 51 Replacing CPUs and Heatsinks 52 CPU Configuration Rules 52 Tools Required For CPU Replacement 52 Removing CPUs and Heat Sinks 52 Installing the CPUs and Heatsinks 56 Additional CPU-Related Parts to Order with RMA Replacement CPUs 61 Replacing Memory DIMMs 62 DIMM Population Rules and Memory Performance Guidelines 63 Cisco UCS C220 M6 Server Installation and Service Guide iii Contents Replacing DIMMs 65 Replacing Intel Optane DC Persistent Memory Modules 66 Intel Optane DC Persistent Memory Module Population Rules and Performance Guidelines 66 Installing Intel Optane DC Persistent Memory Modules 68 Server BIOS Setup Utility Menu for DCPMM 69 Replacing a Mini-Storage Module 70 Replacing a Mini-Storage Module Carrier 70 Replacing an SD Card in a Mini-Storage Carrier For SD 71 Replacing an M.2 SSD in a Mini-Storage Carrier For M.2 72 Replacing Power Supplies 72 Replacing AC Power Supplies 73 Replacing DC Power Supplies 74 Installing DC Power Supplies (First Time Installation) 75 Grounding for DC Power Supplies 77 Replacing a PCIe Card 77 PCIe Slot Specifications 77 Replacing a PCIe Card 78 Cisco Virtual Interface Card (VIC) Considerations 79 Replacing an mLOM Card 80 Replacing a SAS Storage Controller Card (RAID or HBA) in Riser 3 81 Storage Controller Card Firmware Compatibility 81 Replacing a SAS Storage Controller Card (RAID or HBA) 81 Replacing a Boot-Optimized M.2 RAID Controller Module 82 Cisco Boot-Optimized M.2 RAID Controller Considerations 83 Replacing a Cisco Boot-Optimized M.2 RAID Controller 84 Replacing the Supercap (RAID Backup) 87 Replacing a SATA Interposer Card 88 Replacing a Chassis Intrusion Switch 89 Installing a Trusted Platform Module (TPM) 90 TPM Considerations 90 Installing and Enabling a TPM 91 Recycling the PCB Assembly (PCBA) 93 Service Headers and Jumpers 94 Using the Clear CMOS Switch (SW12, Switch 9) 96 Cisco UCS C220 M6 Server Installation and Service Guide iv Contents Using the BIOS Recovery Header (SW12, Switch 5) 96 Procedure 1: Reboot With recovery.cap File 97 Using the BIOS Recovery Switch (SW12, Switch 5) and bios.cap File 97 Using the Clear BIOS Password Switch (SW12, Switch 6) 98 Using the Boot Alternate Cisco IMC Image Header (CN3, Pins 1-2) 99 Using the System Firmware Secure Erase Header (CN3, Pins 3-4) 100 APPENDIX A Server Specifications 101 Server Specifications 101 Physical Specifications 101 Environmental Specifications 102 Power Specifications 103 Power Specifications, 1050 Watt AC Power Supply 103 Power Specifications, 1050 Watt V2 DC Power Supply 104 Power Specifications, 1600 Watt AC Power Supply 105 Power Specifications, 2300 Watt AC Power Supply 106 Power Cord Specifications 107 APPENDIX B Storage Controller Considerations 113 Supported Storage Controllers and Cables 113 Storage Controller Card Firmware Compatibility 114 RAID Backup (Supercap) 115 Write-Cache Policy for Cisco 12G SAS Modular RAID Controller 115 Mixing Drive Types in RAID Groups 115 RAID Controller Migration 115 Storage Controller and Backplane Connectors 116 For More RAID Utility Information 117 APPENDIX C GPU Card Installation 119 Server Firmware Requirements 119 GPU Card Configuration Rules 119 Requirement For All GPUs: Memory-Mapped I/O Greater Than 4 GB 120 Replacing a Single-Wide GPU Card 121 Using NVIDIA GRID License Server For P-Series and T-Series GPUs 125 Cisco UCS C220 M6 Server Installation and Service Guide v Contents NVIDIA GRID License Server Overview 126 Registering Your Product Activation Keys With NVIDIA 127 Downloading the GRID Software Suite 127 Installing NVIDIA GRID License Server Software 127 Installing GRID Licenses From the NVIDIA Licensing Portal to the License Server 128 Reading Your License Server’s MAC Address 128 Installing Licenses From the Licensing Portal 128 Viewing Available GRID Licenses 129 Viewing Current License Usage 129 Managing GRID Licenses 129 Acquiring a GRID License on Windows 129 Acquiring a GRID License on Linux 130 Using gpumodeswitch 130 Installing Drivers to Support the GPU Cards 131 1. Updating the Server BIOS 131 2. Updating the GPU Card Drivers 132 APPENDIX D Installation For Cisco UCS Manager Integration 133 Installation For Cisco UCS Manager Integration 133 Cisco UCS C220 M6 Server Installation and Service Guide vi THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. 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