Friday, 8:30-10:00 Sessions Friday, May 1, 8:30-10:00 Room: Cloister North Track: LAPS, 1 Chair: Stephen Swartz 1 Session: Panel on Logistics Research in the Public Sector 011-0007: Panel on Logistics Research in the Public Sector Jeffrey Ogden, Air Force Institute of Technology, USA Stephen Swartz, University of North Texas, USA Wesley Randall, Auburn University, USA Pamela Donovan, Air Force Institute of Technology, USA Stephen Brady, Pennsylvania State University, USA Transportation Research Opportunities at Local, State, and Federal Levels This panel will bring together academics who have experienced success (and difficulties!) in conducting transportation related research for governmental agencies. Issues to be discussed include: finding appropriate problems, lining up sponsors, executing funded projects, and finding outlets beyond the required government reports. Friday, May 1, 8:30-10:00 Room: Cloister South Track: SCM, 1 Chair: Rohit Verma 2 Session: Panel Discussion: Emerging Research Directions in Service Supply Chains 011-0450: Emerging Research Issues in Service Supply Chains Rohit Verma, Cornell University, United States Ken Boyer, Ohio State University, United States Ananth Iyer, Purdue University, United States Glen Schmidt, University of Utah, United States Rachna Shah, University of Minnesota, United States The panelists in this discussion session will address their views about emerging research issues in service supply chains. They will also discuss the similarities and differences between supply chains for tangible goods and intangible services. Friday, May 1, 8:30-10:00 Room: Captain Track: SCM, 15 Chair: Pietro De Giovanni 3 Session: SC Performance 011-0265: An Empirical Investigation on Supply Chain Management and Economic Performance Pietro De Giovanni, Essec Business School, France Fouad El Ouardighi, Essec Business School, France Inspired by several gaps in the theory and a number of practical implications, this research examines the empirical relationship between Supply Chain Management (SCM) and economic performance. The effectiveness of SCM is investigated by probing three major areas of performance: operational, customer, and economic performance. Using a large sample of French firms, this study develops an empirical analysis by means of Structural Equation Modelling as well as multi-group analysis distinguishing between firms having or not having a dedicated structure for SCM, presence/absence of assistance mechanisms, and leadership in the down/up stream of the chain. Supported by empirical results, the findings have both theoretical insights and practical implications. 011-0232: Supply Chain Management Characteristics Moderating the Supply Chain Practice-Performance Link Roberto Chavez, University College Dublin, Ireland Brian Fynes, University College Dublin, Ireland Over the past decade there has been increasing interest in supply chain management (SCM) as a strategic tool. Despite this growing interest, many companies are not fully aware of which supply chain (SC) practices have direct impact on their performance. Many studies take for granted this link between "best" practices and positive performance, failing to examine it in depth. On the performance side, although performance indicators have long been considered key elements for firms, there has been mixed views on commonly accepted performance indicators. This constitutes a theoretical gap that should be investigated more closely. Consequently, Contingency theory has provided a lucid strategy to conceptualize our hypotheses that incorporate two moderating variables: Industry Clockspeed and Product Type. Accordingly, we posit two research questions: 1.What is the relationship between SC practices and SC performance? 2.To what extent do Industry Clockspeed and Product Type moderate the SC practice-performance relationship? 011-0376: The Impact of Lead Time on the Complex Behavior of a Single-Echelon Supply Chain Chong Zhang, Southeast University, China Haiyan Wang, Southeast University, China This paper analyzes the impact of lead time on the complex behavior of a single-echelon supply chain system. Due to the assumption that return policy is not permitted, the supply chain turns out to be an autonomous switched system, corresponding to order policy of the retailer. A discrete time state space model is developed to analyze the system, in order to optimize the system with respect to the following performance objectives: recovery of the inventory level, and attenuation of demand rate fluctuations with the ordering rate. Studies have shown that orders and inventories exhibit significant variability from stability to chaos when lead time becomes larger. To reduce the amplification of the order and inventory, the adjustment parameters for both inventory and supply line discrepancies should be more comparable in magnitude. Some useful insights are proposed for managing lead time performance so as to stabilize the supply chain system. Friday, 8:30-10:00 Sessions 011-0378: On the Relationship Between Forecasting, BOM, Lead Times and Decoupling Points Ton de Kok, Eindhoven University of Technology, Netherlands Joakim Wikner, Jönköping University, Sweden In the last three decades various authors have contributed to planning and control concepts based on hierarchical decomposition of decision making. Typologies such as VAT (Goldratt) and Customer Order Decoupling Point (Hoekstra and Romme) intend to structure the control problem, such that the main control decisions can be distinguished from auxiliary control decisions. In the literature it is often suggested to structure the control decisions such that complexity is reduced most. An example is the idea of selecting the BOM level of least diversity as the MPS level. In our presentation we present a constructive methodology, based on BOM and lead time data, that prescribes the appropriate hierarchical decomposition of the planning and control concept for a given manufacturing/distribution situation. In addition it prescribes what forecast information is necessary to make decisions over time to satisfy the market against agreed customer service levels. Friday, May 1, 8:30-10:00 Room: Yeoman Track: SUST, 1 Chair: Joao Neto 4 Session: Case Studies 1 011-0711: How Capabilities in Operations Can Influence “Green Production” Steve Brown, University of Exeter Business School, United Kingdom Tim Baines, Cranfield University, United Kingdom This research presents case material of companies within the UK that are attempting to be “Green” in their operations processes. We assess their aspirations by plotting capabilities through their supply networks under five key headings: Strategy; Production planning and procurement; In-house production; Logistics; and Human resource management within operations. We build upon the work of Azzone and Noci, 1998 and Azzone et al., 1997 and we present insights into companies whose commitment to Green Production ranges from “the company tries to delay the adoption of green programs” through to the company adopts a “radical approach to environmental issues.” In doing so we see how operations capabilities in a range of parameters can play a central and pivotal role in achieving some of the aspirations of Green Production within companies. 011-0483: A Case Study of an Agribusiness Company in Peru Patricia Quiroz, Pontificia Universidad Catolica del Peru, Peru The paper shows an agribusiness Peruvian company specialized in conserves of asparagus, artichoke and piquillo pepper, with sustainable operations in the farm and in the plant. This company is distinguished for being a reliable supplier of many countries, it has a consistent quality of products, and it works with an approach of Social Responsibility: labour, community and environmental. The paper shows the challenges that faces this company in order to be competitive and sustainable in the global industry. 011-0142: A Study of Reverse Logistics Flow Management in Vehicle Battery Industries in the Midwest of the State of São Paulo (Brazil) Jovita Baenas, UNESP -Universidade Estadual Paulista Julio de Mesquita Fº, Brazil Rosani Castro, UNESP- Universidade Estadual Paulista Julio de Mesquita Fº, Brazil Rosane Battistelle, UNESP- Universidade Estadual Paulista julio de Mesquita Fº, Brazil Besides being a priority for the environment, battery recycling is also profitable due to its countless applications, such as in reducing energy costs and saving raw materials for new products. The objective of this study is to address the importance of recycling in the interior of the state of São Paulo, demonstrating that about 79% of all vehicle batteries are returned to the production cycle. This percentage is adequate for the national parameter, which intends to reach the world's level of 95%. By describing reverse logistics flows, it is possible to show the existing problem in small industries with the assembly of batteries in a semi-artisanal manner, which compromises worker health and the environment. It is possible to obtain information from the results to develop a proposal for managing a reverse logistics flow, seeking continuous improvement for manufacturers of small batteries. 011-0103: An Analysis of the Socio-Environmental Requirements for the Capacitation of Supply Network of a Cosmetic Company João Neto, University of São Paulo, Brazil The new market requirements consider corporate social and environmental responsibility as a key performance indicator for companies willing to grow and achieve long-lasting success. However,