Transit Mobility Study 0 | Introduction Transit Mobility Study Chapter 1 Introduction ....................................................................................1 1.1 MOVE New Haven Study Overview ............................................................................. 1 1.2 Report Structure .................................................................................................................. 2 Chapter 2 Purpose and Need Statement ....................................................4 2.1 Purpose and Need of Study ........................................................................................... 4 2.2 Goals and Objectives ......................................................................................................... 5 Chapter 3 System Description .......................................................................7 3.1 System Overview ................................................................................................................. 7 3.2 CTtransit New Haven Routes .......................................................................................... 8 3.3 Route Profiles .................................................................................................................... 11 3.4 Ridership ............................................................................................................................. 16 3.5 Bus Stops............................................................................................................................. 25 3.6 CTtransit Fares and Revenue ....................................................................................... 28 Chapter 4 Bus Supportive Infrastructure and Fleet............................... 30 4.1 Signal Timing and Real Time Technology .............................................................. 30 4.2 Roadway Operations ...................................................................................................... 33 4.3 Infrastructure ..................................................................................................................... 34 4.4 Fleet ....................................................................................................................................... 36 4.5 Commuter Park and Ride Lots .................................................................................... 36 4.6 Multi-Modal Connectivity ............................................................................................. 37 4.7 Private Shuttle Services ................................................................................................. 43 Chapter 5 Bus Performance Evaluation .................................................... 48 5.1 Data Used for the Bus Performance Evaluation ................................................... 50 5.2 Route Design ..................................................................................................................... 50 5.3 Schedule Design ............................................................................................................... 52 Contents Transit Mobility Study 5.4 Route Productivity ........................................................................................................... 57 5.5 Service Delivery ................................................................................................................ 68 5.6 Summary of Bus Performance Evaluation .............................................................. 71 5.7 Low Ridership Bus Stop Segments ........................................................................... 74 Chapter 6 Complementary Planning Efforts ........................................... 76 Chapter 7 Market Analysis ........................................................................... 79 7.1 Employment ....................................................................................................................... 80 7.2 Population .......................................................................................................................... 84 7.3 Income ................................................................................................................................. 87 7.4 Transit Commuters and Zero Car Ownership ....................................................... 90 7.5 Senior Population ............................................................................................................ 94 7.6 Transit Propensity ............................................................................................................ 97 7.7 Proposed New Development .................................................................................... 101 Chapter 8 Study Outreach ......................................................................... 103 8.1 Public and Stakeholder Engagement ..................................................................... 103 8.2 Survey Outreach ............................................................................................................. 115 8.3 Peer Agency Review ...................................................................................................... 117 Chapter 9 Summary of Phase 1 Analysis ............................................... 121 9.1 Summary of System Infrastructure ......................................................................... 122 9.2 Summary of System Performance ........................................................................... 123 APPENDIX A: Route Profiles APPENDIX B: Peer Review APPENDIX C: Rail to Bus Connectivity Contents Transit Mobility Study Tables Table 1: Variations by Route (Inbound and Outbound) .......................................... 11 Table 2: CTtransit New Haven Route Span of Service (Inbound and Outbound) ... 12 Table 3: CTtransit New Haven Headways Outbound AM and PM Peak ................. 14 Table 4: CTtransit New Haven Maximum Headways per Route ............................. 15 Chart 5: Annual CTtransit New Haven Ridership 5-Year Trend............................... 16 Table 6: CTtransit New Haven Average Ridership by Route (2015) ........................ 17 Table 7: CTtransit New Haven Average Weekday Ridership Trend by Route Comparison ............................................................................................................. 19 Table 8: Top 10 Average Weekday CTtransit New Haven Boarding and Alighting Bus Stops (2015)...................................................................................................... 21 Table 9: Top 10 Average Weekday CTtransit New Haven Boarding and Alighting Bus Stops (Excluding New Haven (2015)) ............................................................... 23 Table 10: Average Weekday CTtransit Boardings by Municipality (2015) .............. 24 Table 11: CTtransit New Haven Bus Stops and Average Weekday Ridership by Municipality ............................................................................................................ 25 Table 12: CTtransit New Haven Bus Stops per New Haven Neighborhood ............ 26 Table 13: Route 950 Express Zone Fare .................................................................. 29 Table 14: Park and Rides in the Greater New Haven Region .................................. 36 Table 15: Train Stations and CTtransit New Haven Connectivity in Greater New Haven ...................................................................................................................... 38 Table 16: Yale University Routes and Span of Service ............................................ 45 Table 17: Bus Performance Service Criteria ............................................................ 49 Table 18: Bus Stop Spacing – Evaluation Criterion ................................................. 50 Table 19: Bus Stop Spacing – Evaluation Results .................................................... 51 Table 20: Load Factors – Evaluation Criterion ........................................................ 53 Table 21: Weekday Load Factor Evaluation Results ............................................... 54 Table 22: Span of Service Evaluation Criterion ....................................................... 55 Table 23: Span of Service Load Factors ................................................................... 56 Table 24: Passenger Trips per Revenue Mile Evaluation Criterion ......................... 57 Table 25: Passenger Trips per Revenue Mile Results .............................................. 58 Table 26: Passenger Trips per Revenue Hour – Evaluation Criterion ..................... 59 Table 27: Passenger Trips per Revenue Hour – Evaluation Results ........................ 60 Table 28: Estimated Operation Cost of Each CTtransit New Haven Route ............. 63 Table 29: Fare Box Recovery Evaluation Criterion .................................................. 64 Table 30: Estimated Fare Box Recovery Results ..................................................... 65 Table 31: Ratio of Revenue Miles to Non-Revenue Miles Evaluation Criterion ..... 67 Table 32: Ratio of Revenue Miles to Non-Revenue Miles Results .......................... 67 Table 33: Average Distance between Failures Evaluation Criterion ....................... 68 Table 34: FTA Minimum Service-life categories from Buses and Vans ................... 70 Table 35: Fleet Average Age Evaluation Criterion .................................................. 70 Table 36: Summary of Bus Performance Evaluation ..............................................