ALL IN ALL CARE ESG REPORT 2019/2020 CONTENTS 02 MESSAGE FROM MANAGEMENT 03 ABOUT THE REPORT 04 ABOUT HKRI 04 OUR SUSTAINABILITY APPROACH 10 MEMBERSHIPS AND AWARDS 12 CHERISHING OUR ENVIRONMENT 26 VALUING OUR PEOPLE 36 CARING FOR OUR COMMUNITY 44 OPERATING RESPONSIBLY 52 PERFORMANCE DATA SUMMARY 61 HKEX ESG REPORTING GUIDE CONTENT INDEX MESSAGE FROM MANAGEMENT ABOUT THE REPORT Reporting Scope and Standard Together we can overcome every This ESG Report (“Report”) is produced HKRI holds diversified business interests businesses, joint ventures and subsidiaries by HKRI to communicate the Group’s across Hong Kong, mainland China and operated by HKRI in Hong Kong, mainland challenge, becoming stronger and wiser (“HKRI and its subsidiaries”) sustainability Asia. As an ongoing effort to enhance our China and Thailand as reported in last year. management approach and performance transparency and reflect our geographic We decided to emphasise on our core to do the right thing. in four key areas: environment, human footprint, this year we increased the operations which have significant capital, community and value chain. The disclosures to include quantitative contribution to the Group in terms of Report covers the period from 1 April information of HKRI Taikoo Hui's asset size, profitability and staff strength. 2019 to 31 March 2020 (the “year”). operations in Shanghai in addition to the Reporting scope is listed in the chart below: This Report discloses the Group’s ESG performance, while details of our corporate governance and financial performance can be found in our Annual Report 2019/2020. To aid readers in navigating the Report content, a Content Index is available for reference on pages 61 to 62. 2019/2020 was a bittersweet year that we can support through our social In early 2020, the outbreak of COVID-19 The Report has been prepared in accordance with the Property Property Investment and a a for us. While celebrating the Group’s and environmental initiatives. Keeping sadly posed significant threats to ESG Reporting Guide (“ESG Guide”), Appendix 27 Development Management 30th listing anniversary on The Stock up with the latest market trends and mankind. Putting the health and safety of the Rules Governing the Listing of Securities on Exchange of Hong Kong Limited standards in relation to sustainability of our employees, customers and every The Stock Exchange of Hong Kong Limited issued (the “Stock Exchange”) with all our governance, we established the ESG community member as top priority, we by Hong Kong Exchanges and Clearing Limited stakeholders, we were adversely Committee on top of the existing immediately took all possible measures. (“HKEx”). In response to the latest revisions Operations affected by the social event and the CSR task force, to further increase Other than performing intensified cleaning effective for financial year commencing on or of the Group economic downturn followed by the the involvement of the Board and and disinfection works and keeping after 1 July 2020, we have further enhanced our spread of COVID-19 pandemic in the senior management. Through the ESG our customers updated on the latest reporting framework to address most of the newly Discovery Bay second half of the year. These issues Committee, the relevant risks and situation, we also took extra measures introduced reporting requirements and disclosed d Healthcare City Management & together posed challenges not only opportunities are thoroughly evaluated to help those who were subject to home our full process in ESG governance and materiality Transportationb on our operations, but also on our and integrated into our overall strategy quarantine and offered rental concession assessment. Environmental, Social and Governance in order to work towards a better to help the tenants in need to overcome (“ESG”) performance. common future. Supplementary policies difficulties. To keep our employees safe, Your feedback is valuable to our continuous improvement. are put in place to guide sustainable proper protective gears were provided Please email your queries, comments or suggestions to In 2019, HKR International Limited development across our diverse business and special work arrangements including [email protected]. Hospitality c (“we”, “HKRI” or the “Company”) portfolio. work from home and utilisation of online continued to strive for perfection and video conferencing tools have been create a harmonious and rewarding We are pleased to see the remarkable adopted since February 2020. We believe Reporting Principles lifestyle in the communities we built. progress we have made in building that together we can overcome every Decades of commitment and excellence, comfortable accommodation, vibrant challenge, becoming stronger and wiser The following principles have been adopted in the preparation of this Report: together with the long-standing workplace and supportive communities. to do the right thing. support from our stakeholders, helped With the advancement of green Materiality: information deemed ESG important is Quantitative: quantitative information is provided with us succeed as a leading multinational technology, we keep tabs on the Looking forward, I would like to covered in this Report. A materiality assessment exercise narrative and comparative figures where possible. The relevant corporation to embrace sustainable concept of sustainable community, thank all of our stakeholders who was conducted for determination of material ESG issues standards, methodologies as well as assumptions used to prepare growth, which in return, has become leveraging green construction have stayed with and supported HKRI with results approved by the ESG Committee. the quantitative information are disclosed as appropriate. a key motivation for us to make techniques and designs to combat tremendously throughout the years. We continuous contributions back to the climate change, as well as mitigating hope the impacts we have made will Consistency: ESG data are prepared and presented using Balance: information is presented without selections, omissions community. our environmental impact. The continuously influence society positively consistent methodologies, unless otherwise specified, to or other forms of manipulation that may potentially affect the harmonious balance between nature and maintain over time. Joining hands allow for meaningful comparison. objectiveness of the Report. As the pioneer in Asia in bringing and built infrastructure as presented with our valuable stakeholders, we are innovative and distinctive living concept in our property development projects committed to growing our business and for our customers to a new level, further enhances the quality of living. devoting ourselves for another 30 years a The Report covers the Group’s property development and investment projects in Hong Kong, mainland China and Thailand, including the newly added quantitative we have responded to the global Practised on a daily basis, our eco- and more. information of HKRI Taikoo Hui in Shanghai. call for sustainable development and friendly initiatives in city management b Discovery Bay is based in Hong Kong. c The reporting scope covers operations based in Hong Kong, mainland China and Thailand. identified six areas in the United Nations and hospitality operations are effective CHA Mou Zing Victor d The reporting scope is confined to operations based in Hong Kong. Sustainable Development Goals (SDGs) in driving positive changes. Deputy Chairman & Managing Director 2 HKR International Limited ESG Report 2019/2020 ESG Report 2019/2020 HKR International Limited 3 ABOUT HKRI ABOUT HKRI P Pioneer In 1977, the family of Dr CHA Chi-ming, - Break new grounds the late founder and chairman of a group of companies whose holding Vision Mission Values R Respect entity later became known as HKRI, - Value the individual and cherish our environment acquired the equity interest of Hong I Innovation Kong Resort Company Limited, the Contributed - Think outside the box owner and developer of Discovery Bay 1,546 hours and on Lantau Island. Formed in 1989, HKRI I Integrity about To be the pioneer of We strive to create a healthy, 2 became the holding company of the HK$ 4,340,000 to innovative living space stylish and distinctive living PRI DE - Uphold high ethical standards Group listed on the Stock Exchange. the communities for experience through D Devotion charitable purpose teamwork and passionate Living up to the vision and aspirations of to our business that benefits our - Be committed and passionate pursuit of innovation the late Dr CHA, the Group has seized stakeholders and supports sustainable and excellence E Excellence Obtained opportunities to diversify its business development in places where we - Consistency in the pursuit 6 interests in real estate development and operate. Guided by the Group’s vision, of our quality standards green building investment, property management, mission and values, we extend our certification luxury hotels and serviced apartments, mission of creating a healthy, stylish and recognitions healthcare services and other investments distinctive lifestyle to other parts of the in Hong Kong, mainland China and region and expand our positive influence Earned a turnover of across Asia. Throughout the years, we to the wider community and beyond. The Board HK$ 4,696.5 million have incorporated a holistic approach Maintains oversight in 2019/2020 of ESG issues, reviews A professional ESG risks, reviews and team of approves strategic direction 2,410 recommended