VOLUME 48 NUMBER 6 MARCH 25, 1985 Pass Policy It's Like a Circus on Board TWA 727 'Travelshopper' Is Improved Plugs Into .PARS TWA and CompuServe· Inc., the largest TWA has announced several improve­ provider of information and communica­ ments to the Employee Travel privilege. tions services in the U.S., have joined These changes are in response to employee forces to bring TWA's PARS reservations comments, in ·keeping with the recent taxa­ system to the CompuServe Information · tion legislation; and reflect TWA's desire to Service. provide an improved travel privilege . The new program, called "Travelshop­ These changes are effective April 1 , 198.5. per" , gives more than 185 ,000 Compu­ Serve subscribers direct access to TWA's 1) Unlimited Allotment reservations system through their personal Employee, spouse and pass eligible chil­ computers . It's a "first'!. for the travel in­ unlimited pass allotmen.t dren will have an dustry. after six months· with TWA. Employees With Travelshopper, the personal com­ with between six months and 15 years (or puter user can not only determine the low­ 31 ,200 hours for part-time employees) will est fares and most convenient flights , but have unlimited Class 8, service charge can also make an immediate reservation. passes . The once-a-year Class 7 vacation Tickets are then either issued by a travel pass will continue to be offered to the agency or through the airline ticket employee, spouse and eligible children . CBS-TV will air a Ringling Brothers Barnum & Bailey Circus special nationwide on counter. Procedures for securing the appropriate Monday, Apri115. Some of the scenes were shot aboard a TWA 727 at Ta mpa. Joanne TWA PARS includes up-to-the-minute Term Passes will be announced shortly. In Held, manager-movie & TV promotions, a�d Bob Ders, station manager, coordi­ information on domestic and international �he meantime, trip passes may be utilized. nated with the circus. flights for every published airline schedule 2) Class 6 Vacation Pass in the world, between more than I 00,000· tickets is being increased effective April 1: city pairs, and over three million fares, Employees with more than 15 years ' New Contracts with basic booking rules for each fare . company seniority (or 3I ,200 hours for Parents Allotment . "We view Travelshopper as an impor­ part-time employees) will continue to have 6 months through 4 per parent Aid Revenues tant new marketing medium for TWA , and unlimited Class 7, service-charge exempt 4th calendar year The addition of new accounts to TWA's a significant step in using advanced tech­ pass travel. The once-a-year vacation 5th-9th calendar year 5 per parent contract repair business will add revenues nology to benefit the consumer, " Stewart passes for one's self, spouse and pass eligi­ lOth year and up. of more than $45 million annually to· an G. Long, senior vice president of market­ ble children will be upgraded to Class 6, a) Parents of married already sizeable base of airframe, engine ing and sales, told a news conference held service-charge-exempt passes. employees 6 per parent and training customers. at TWA headquarters . �'An integral part of b) P3:rentsof single 3) Class 9 Displacement Passes -A partial list of companies with whom the system's programming will be to re­ employees 1 0 per parent TWA has new contracts includes American mind users of the special services available During this transition period, those Trans Air, Flying Tiger, Gulf Air Trans­ to tliemthrough travel agents, such as hotel employees who have been displaced to These new allotments are designed for port, Key Airlines, National Airlines and and car reservations and seating assign­ another location due to furlotJgh may Fair Market tickets only, and are for par­ Five Star Aircraft. ments," he emphasized. continue to receive unlimited Class 9 ents of both full and part-time employees . Services provided cover the entire spec­ All CompuServe subscribers can access passes . During the first siX: months they are For children who are required to use Fair trum of maintenance and engineering sup­ Travelshopper's schedule and fare infor­ service-charge exempt; if relocation has Market Value tickets, allotments are as port and crew training, and include 727, mation, but pre-enrollment in Travelshop­ not taken place during that time they are follows: 7 4 7 and L- 1 011 aircraft, engines and com­ per is required to make flight reservations . ·eligible for Class 9 service-charge passes. Children Allotment ponents. Heaviest activity centers on Approximately 4,000 CompuServe sub­ These may be issued to the employee, 6 months through 5 per child TWA's maintenance and engineering faci1- scribers have already enrolled since the spouse and pass eligible children. 4th calendar year ity in Kansas City with the addition of data-base went on-line last December. Enrollment is free. Also,.subscribers au­ 4) Unlimited Reduced Rates on TWA 5th-9th calendar year 8 per child - maintenance support of 145 customer en­ gines , including JT8Ds, JT9Ds an d tomatically receive membership in TWA's Previously established limits on the IOth year and up 10 per child RB21 1s, and 29 aircraft for airframe work. Frequent Flight Bonus program with a number of-reduced rates that part-time em­ The chart applies to both full· and part- Significant amounts of airframe work 3,000-mile enrollment bonus and an extra ployees may purchase are lifted. time employees. will also be done at field locations in New 500-mile bonus for every completed TWA 5) Fair Market Value Tickets York, Los Angeles and Boston. (to page 3) 6) FMV Listing by Seniority The allotment of Fair Market Value Effective April I, individuals traveling . on Fair Market Value tickets will include Captain Ted O'Malley Retires Southwest Postscript: the employee's company seniority when Gobbling Up Muse Air listing for a flight. Procedures will be pub­ lished shortly. As if to prove it's not kidding in its plan to become a more potent force in the market, Southwest Airlines - which Meet the Danes recently ordered a fleet of 31 Boeing I 737-200s and announced it's moving TWA will offer special introductory fares into St. Louis to set up a new ·hub to Copenhagen , one of the new cities the operation there-h as said it plans to airline will serve from New York daily acquire Muse Air Corp. and operate it beginning April 28. · as a separate airline. From April 28 through May I4 , the mid­ . Muse, founded in 198I by a former week (Monday through Thursday) round­ fo unding president and CEO of South­ trip Super Apex fare between New York west and his son, was never able to and Copenhagen will be $499; the weekend tum a profit and is $I00 million in . round-trip fare $549. The fares rise to $735 debt, after trying unsuccessfully to and $785 on May I5. compete with Southwest on a number Passengers from all TWA flights transit­ of regional routes. ing New York's Kennedy International will Some observers see Southwest's also benefit. For example, the Los A'ngeles action as a move to pre-empt a take­ to Copenhagen fares duri_ng the introduc­ over of Muse by Texas Air, parent of tory period will be $739 and $788, reduced Continental, which had apparently from the daily Super Apex rate of $840. been talking merger with Muse for From St. Louis, the introductory mid­ Captain Edward (Ted) O'Malley (center) closed out a distinguished 31-year career some weeks. week/weekend fares will be $645 and recently. With him in the Paris operations office before his last ocean crossing are first $695 , reduced from $747. officer Cliff Saunders and flightengineer John Pakulski. trans-ocean trip he did a walk-through with the commissary manager at- Washington. "Where 's the food?" Russ asked. Editor's Notes your "There isn't any. That's jo'b," he was told. Russ talked an Army mess sergeant out World War II brought TWA's first male of some bread and meat so he could make flight attendants since the TAT trimotor sandwiches on the way to Gander, a nine­ days. Among them was Russ Robbins, hour flight. At Gander, he scrounged who, unfortunately, passed away last enough supplies for the next leg, to Prest­ month. wick, Scotland, a 15-hour flight. Russ and his fellow pursers were hired After that, he related, every purser for the lCD (International Division) be­ learned to spend his layovers stocking up cause the War Department wanted no for the next flight. It wasn't easy in war­ women on long flights . ''We've got guys in time. "You needed ration coupons for places like Africa and Greenland who ha­ sugar, for example, and TWA didn't have ven 't seen a woman in two years, and any coupons to give us. Inevitably we re­ there 's no sense reminding them," an lied on the black market," said Russ. Army officer told Jack Frye, who there­ Occasionally he'd pick up a turkey, upon instructed Cliff Mutchler, in charge chicken or ham. "I'd take it home and my of cabin crews , to go find some men. landlady would let me cook it the night Mutchler's best source was Eastern Air­ before a flight." lines; whose Eddie Rickenbacker up to There were a lot of ingenious and inno­ then had stubbornlyrefused to hire women. vative people in TWA in those days. They Rickenbacker figure<j the men were going had to be. -But there was only one Russ to be drafted anyway, so he gave his ap­ Robbins.