Innovations in international passenger carriage by rail Innovations in international passenger carriage by rail Oleg Nikitin, Deputy General Director of JSC Federal Passenger Company November 21, 2018 Federal Passenger Company Resolution No. 264 of the UNECE Inland Transport Committee finds consistent support at the international level 1 International support of the Resolution No. 264 on International Rail Passenger Traffic on the Route East-West XXXII Conference of OSJD Railways XLV session of OSJD I and II International CEOs Ministers Conference Passenger Forums Minsk (Belarus), April 17-21, 2017 Danang (Vietnam), 16-20 April 2018 Sochi (Russia), June 5–8, Astana (Kazakhstan), September 7-8, 2017 2017 Sochi (Russia), October 3, 2018 ORGANISATION FOR ORGANISATION FOR THE COUNCIL ON RAILWAY TRANSPORT COOPERATION BETWEEN COOPERATION BETWEEN OF CIS MEMBER STATES RAILWAYS (OSJD) RAILWAYS (OSJD) Federal Passenger Company Innovations as a tool for implementation of the UNECE ITC Resolution No. 264 2 Growth Digital services Multimodal Boosting cooperation of passenger flow transportation between carriers Integration of Attractive fares reservation systems Modern, Interoperability comfortable of rolling stock rolling stock International Convention on Border crossing State support the facilitation of border crossing facilitation Federal Passenger Company State support measures allow to invest in acquisition of modern rolling stock 3 Night trains of JSC FPC on the routes to Europe Rapid train № 13/14 «STRIZH» Moscow-Berlin Manufactured by Patentes Talgo Track gauge switch facility Rolling stock fleet of JSC FPC counts (Brest, Belarus) Unique technology of automatic change of modern RIC conform sleepers track gauge 1435 ↔ 1520 mm 200 for 1st class service Just 25 minutes to switch track gauge (change of wheelsets ≈ 4 times longer) In the context of the overall trend among European railway carriers to abandon night service, JSC FPC offers a unique level of Facilitates acceleration of border crossing by train transportation and comfort - “the hotel train” and improves passenger comfort Federal Passenger Company Development of the draft Convention on the facilitation of border crossing procedures for passengers, luggage and load-luggage carried in international traffic by rail has entered the final stage 4 The final text of the Convention has been prepared WP.30 (official document in three languages, taking into The Working Party account comments from interested parties, the on Customs Questions Secretariat, the Treaty Section of the UN Legal affecting transport, Department) SC.2 Consultations have been held in the States concerned The UNECE Inland The Working Party and the European Commission to consider the draft Transport Committee on railway transport and form up the positions Informal group The draft Convention is planned to be of experts of concerned States under the auspices submitted for adoption to ITC of OSJD in February 2019 Federal Passenger Company Integrated software for traffic control, analytics and forecasting maximizes efficiency of transportation and resource planning 5 The Crisis Center of JSC FPC Planning of enterprise resources Software and hardware Demand and offer package management system in real time in real time full automation database • geolocation of trains demand monitoring • forecasting and analysis • calculation of optimal composition of trains • interactive visualization fleet operational management monitoring of trains capacity usage optimization of crews and repairs monitoring of trains schedule performance today: test operation (8) operational decision making in perspective: all trains of JSC FPC Federal Passenger Company JSC FPC expands e-tickets sales channels in cooperation with the foreign partners 6 Online sales of tickets for Russia-Mongolia connections Online sales of tickets since September 4, 2018 for international trains of JSC FPC trains in direction since 11.12.2016 from Russia to Mongolia trains in direction since 29.06.2017 from Mongolia to Russia December 2018 UIC hosts the research project Integration of reservation systems (INTERES) Support Federal Passenger JSC "Ulaanbaatar Company railway” JSC “Kazakhstan railways” Federal Passenger Company JSC FPC is developing a set of digital services “Innovation mobility” aimed at the implementation of multimodal carriage 7 Travel Companion Website multimedia portal and mobile app PASSENGER Electronic and mobile Support tickets Loyalty program Telegram chat bot Russian and foreign carriers Federal Passenger Company JSC FPC offers passengers a variety of digital services en route 8 Boarding the train Mobile interpretation application - on an e-ticket PROMT for FPC POPUTCHIK (“Travel Companion”) – creation of accessible and open communicative environment in an infotainment complex in JSC FPC trains international carriage Train schedule, interactive map of the train motion on the itinerary Audio guide over interesting sites along Select a topic Security the route of the train English Health Entertaining content (electronic and audio Type here Español books, movies, video games Service Deutsch Catering Access to the Web Português Travels Русский Pricelist of foods and souvenirs for sale, Sports dining-carriage menu Français Football Chat with other passengers Bank card payment onboard trains Application installed on mobile devices Call and chat with carriage attendant for equipment of train crews Mobile terminals in Additional services in transit (taxi, each train booking room in hotel) 1-2 devices per train Offline mode Federal Passenger Company Introduced innovations have been successfully tested when hosting mass international events in Russia 10 4 cities 11 cities 52,900 318,900 fans carried fans carried by Cup in total between participating dedicated trains cities 262 runs World World of trains assigned for free 734 trains assigned 2017 Confederations Cup Confederations 2017 (from June 17 to July 2) transportation 2018 (from June 14 to July 15) 75 train sets 1176 cars involved Sochi - hosting city During the event 20 trains 15 special trains Winter Winter will run through Krasnoyarsk, assigned for carriage of 2017 Youth Festival Youth 2017 including 18 JSC FPC trains participants (from 14 to 22 October) 2019 Universiade (from 2 to 12 March) Federal Passenger Company 9 Thanks for your attention! Federal Passenger Company.