Creating change for good ITV Responsibility Corporate Responsibility Summary Report 2017 Contents About us As an integrated producer broadcaster, we create, own and distribute high quality entertainment on multiple platforms globally. Since our first broadcast in 1955, we’ve grown into an integrated About us 1 producer broadcaster with an increasingly global and diversified How we do business 2 operating footprint. We run the largest commercial family of channels in the UK, as well as deliver programmes on demand through numerous Our Corporate Responsibility Strategy 3 platforms directly and on the ITV Hub. 2017 highlights and achievements 4 Our global production business, ITV Studios, creates and sells Did you programmes and formats from offices in the UK, US, Australia, France, People Germany, the Netherlands, the Nordics and Italy. It’s the largest and most successful commercial production company in the UK, and a know… Our commitments 6 leading unscripted independent producer in the US and Europe. In 2017, 54% of ITV Studios revenue was from outside the UK. ITV Studios Global Our website Case studies 7 Entertainment is a leading international distribution business, offering a Find out more on what we do at catalogue of over 45,000 hours of world-class television and film. In 2017, our itvresponsibility.com, including: Planet We reach 80% of the UK’s TV-watching population each week. group external Our commitments 8 Internationally, we’ve continued to grow with operations in 11 countries Reports and more than 6,300 colleagues based across the globe. revenue was over Policies Case studies 9 Toolkits In 2017, we continued to build significant scale in key creative markets £3.1 billion Latest news around the world, creating and producing programmes and formats Partnerships that return and travel, namely drama, entertainment and factual Our commitments 10 entertainment. We now operate with over 50 labels globally, supplying We have over 200 channels. Case studies 11 over 6,300 Our main channel, ITV, is the largest commercial channel in the UK. We also have digital channels ITV, ITV2, ITV3, ITV4, ITVBe and CITV, employees 2017 awards and recognition 12 which are broadcast free-to-air and almost all are available in +1 and Future planning 13 HD formats. We deliver programmes across multiple channels, most notably through ITV Responsibility Performance update appendix the ITV Hub which is available on 29 platforms including ITV’s website (itv.com), pay providers such as Virgin Media and Sky and through direct Corporate Responsibility People performance data 14 content deals with services such as Amazon, Apple and Netflix. We also Summary Report 2017 have the ITV Hub+ which is a Subscription Video on Demand (SVOD) Planet performance data 16 service where subscribers have access to advertising free content and We designed this report to be Partnerships performance data 18 the ability to download catch up content. We have partnered with the BBC to launch a new SVOD service ‘BritBox’ in the US and Canada that viewed online to save paper and allows subscribers to access the best of British Television. allow for greater accessibility. If you’d like it in an alternative format please email us at: [email protected] Coronation 99% of Street attracted all commercial Key on average audiences over There are Read more within this report 7.6 million 5 million were 21 million viewers per Read more online on ITV ITV Studios registered ITV episode ITV Studios consists produced over Hub users of over 50 labels 8,400 hrs of in 11 countries original content supplying 200 channels Responsibility Front cover photo: The Real Full Monty, ITV Corporate Responsibility Summary Report 2017 1 ITV Responsibility How we do Our reach comes with not only Our Corporate Our reach to millions of people every business a responsibility, but also an Responsibility day gives us the opportunity both opportunity, to affect long-term to mirror and move society in an positive change. Strategy informative and engaging way. Here at ITV, we want to continue Chief Executive. As well as making sure the encourage conversations amongst senior Our CR Strategy supports the delivery of ITV’s strategy and priorities by maximising Leveraging our on-air reach: to build a successful creative, CR Strategy helps strengthen ITV’s business decision-makers at the very start of the seeking to manage risks to the business and maximise opportunities. the opportunity to use our reach to millions of model, the CR Board formulates ITV’s roadmap programme-making process. By operating as a responsible business, we’re able to build stakeholder commercial and global organisation. and delivery plans for the CR Strategy and trust and loyalty towards our brand, helping to sustain our vision of ITV people, to have a positive impact on society. monitors progress against our commitments. as an owner, producer, distributor and broadcaster of content. Leveraging our people: empowering our We believe that conducting our business in We take a collaborative a responsible way has a fundamental role in It’s essential that responsible business Our CR Strategy focuses on three priorities: People, Planet and colleagues to be part of creating long-term achieving this goal. practices are embedded into how we do and holistic approach Partnerships. These three pillars are underpinned by core responsible change for good. business. To make sure this happens, the business practices such as good governance, business ethics, data As the largest commercial broadcaster in the embedding Responsibility team works with the CR Board when setting out protection, responsibility of content and performance management. Responsible business day-to-day: UK and a growing international business, we’re to shape the strategy and support the delivery responsibility at the heart of everything we do. able to reach millions of people on a daily by the business. This involves developing our expectations. Each pillar of our CR Strategy focuses on four commitments to cover basis through our programmes and channels. strategic CR initiatives, providing effective our main assets and business operations: How we work with others: engaging our policies and processes for the business, A strategic industry-wide approach is often partners to create positive change. As well as complying with our legislative and identifying future trends and showcasing CR needed to deal most effectively with complex regulatory requirements, we believe in using best practice in the organisation until they issues. That’s why, over the years, we’ve the power of our content to make a difference People Planet Partnerships Responsibile business become part of how we work everyday. forged strong partnerships that enable us to in society for our viewers, our people and work collaboratively and effectively with the our communities. We have a set of policies outlining what we industry and specialist organisations. expect of our colleagues and suppliers, including To help shape our Corporate Responsibility a Code of Conduct; Equal Opportunities Policy; Inclusive programming Inclusive workforce Inclusive culture Inclusive access to (CR) Strategy, we engage with our Anti-Bribery Policy; Information Security programmes and services stakeholders to identify the issues most To make sure our programmes To make sure our workforce To build awareness and capacity Guidelines; Modern Slavery Statement; portray the diversity of modern reflects the diverse make-up of and create a culture that attracts, important to them and our business. To work with our supply chain to Environmental Management Policy and society by the people on-screen modern society. develops and retains the best encourage inclusivity standards Charities and Causes Policy. and the editorial content. talent possible, and enables and to make sure our services We work to deliver a strategy that manages everyone to be their best. are accessible. those issues and helps the business achieve Our risk management framework sets out its goals. a process for identifying, reviewing and managing our risks. It’s regularly assessed and For more information on ITV’s materiality matrix adapted as our company, industry and macro Greener programming Greener workforce Greener footprint Greener partners visit itvresponsibility.com/our-approach environment evolves. To make sure our programmes To build the awareness and To minimise our direct To work with our value chain to communicate responsible capacity of our workforce to environmental footprint encourage environmentally In the UK, ITV is regulated by Ofcom and we environmental messaging have a positive impact on of energy, water and waste responsible standards Our Corporate follow the Ofcom Broadcasting Code, which through the editorial content, the environment. in our operations. and behaviours. sets out the principles and practices required directly or indirectly. Responsibility Strategy for compliance with all relevant legislation for broadcast, video on demand and interactive responds to the issues content. To make sure we comply with these rules, we translate them into policies and Empowering charities Empowering our workforce Empowering our viewers Empowering communities of most importance to guidelines and have a dedicated compliance and causes team who work closely with our commissioning, To empower our workforce to To use our programmes at the To inspire and engage our programme and commercial teams. To use our mass audience reach give back, through time and heart of popular culture