July 1, 2015 MTC Express Lanes Concept of Operations July 1, 2015 Prepared by: Parsons Brinckerhoff Revision History: Revision Date Description 0 23 May 13 Initial Release Includes the addition of the Contra Costa I-680 North (CC-680N) project, the classification of the bridge approaches as future 1 01 July 15 projects to be developed, signage and other design updates to reflect current designs, and updates to reflect current terminology and wording to be consistent with business requirements. MTC Express Lanes Concept of Operations 7/1/15 i TABLE OF CONTENTS CHAPTER 1 INTRODUCTION .............................................................................................................. 1 1.1 PURPOSE OF DOCUMENT AND INTENDED AUDIENCE .................................................................................. 1 1.2 BACKGROUND .................................................................................................................................................. 1 1.3 REGIONAL GOALS AND OBJECTIVES .............................................................................................................. 6 1.4 ORGANIZATION OF THE REPORT ................................................................................................................... 7 1.5 PLANNED FUTURE REVISIONS TO THIS DOCUMENT .................................................................................... 7 CHAPTER 2 CURRENT CHARACTERISTICS .................................................................................. 10 2.1 PROJECTS UNDER DEVELOPMENT .............................................................................................................. 10 2.2 FUTURE CORRIDORS TO BE DEVELOPED .................................................................................................... 36 CHAPTER 3 FACILITY DESIGN ......................................................................................................... 37 3.1 CURRENT INVENTORY .................................................................................................................................. 37 3.2 DESIGN STANDARDS .................................................................................................................................... 37 3.3 TYPICAL SECTION ......................................................................................................................................... 37 3.4 ACCESS AND STRIPING ................................................................................................................................ 38 3.5 SIGNING ......................................................................................................................................................... 40 3.6 TOLL POINTS ................................................................................................................................................ 45 3.7 OBSERVATION AREAS .................................................................................................................................. 45 3.8 LIGHTING ...................................................................................................................................................... 46 CHAPTER 4 OPERATING CONCEPT ................................................................................................ 47 4.1 EXPRESS LANE OPERATING REQUIREMENTS ............................................................................................ 47 4.2 PAYMENT SCENARIOS .................................................................................................................................. 47 4.3 VEHICLE ELIGIBILITY FOR EXPRESS LANE USE ......................................................................................... 48 4.4 HOV OCCUPANCY REQUIREMENT .............................................................................................................. 50 4.5 HOURS OF OPERATION ................................................................................................................................ 52 4.6 PRICING ......................................................................................................................................................... 53 4.7 BUSINESS REQUIREMENTS .......................................................................................................................... 58 4.8 OPERATIONAL INTERFACES WITH OTHER PROJECTS AND SYSTEMS ..................................................... 58 CHAPTER 5 ROLES AND RESPONSIBILITIES............................................................................... 61 5.1 ROLES AND RESPONSIBILITIES OVERVIEW................................................................................................ 61 5.2 METROPOLITAN TRANSPORTATION COMMISSION (MTC) ..................................................................... 61 5.3 BAY AREA TOLL AUTHORITY (BATA) ...................................................................................................... 62 5.4 BAY AREA INFRASTRUCTURE FINANCING AUTHORITY (BAIFA) .......................................................... 63 5.5 CALTRANS ..................................................................................................................................................... 63 5.6 CALIFORNIA HIGHWAY PATROL (CHP) .................................................................................................... 64 5.7 CONGESTION MANAGEMENT AGENCIES (CMAS) .................................................................................... 64 5.8 FEDERAL HIGHWAY ADMINISTRATION (FHWA) .................................................................................... 66 MTC Express Lanes Concept of Operations 7/1/15 ii 5.9 TRANSIT ........................................................................................................................................................ 66 5.10 CALIFORNIA TOLL OPERATORS COMMITTEE (CTOC) .......................................................................... 66 5.11 SYSTEM INTEGRATOR ................................................................................................................................ 66 5.12 OTHER ........................................................................................................................................................ 67 5.13 EXISTING AGREEMENTS ............................................................................................................................ 68 CHAPTER 6 TECHNICAL REQUIREMENTS ................................................................................... 69 6.1 SYSTEM ARCHITECTURE .............................................................................................................................. 69 6.2 OTHER INTERFACES ..................................................................................................................................... 75 6.3 BACKHAUL COMMUNICATIONS ................................................................................................................... 77 6.4 DYNAMIC PRICING ALGORITHM.................................................................................................................. 78 6.5 AUTOMATED OCCUPANCY DETECTION ...................................................................................................... 79 6.6 RADIO FREQUENCY INTERFERENCE ........................................................................................................... 79 6.7 PRESERVE FLEXIBILITY FOR FUTURE TECHNOLOGIES ............................................................................. 80 6.8 NATIONAL TRANSPORTATION COMMUNICATIONS FOR ITS PROTOCOL (NTCIP) ............................... 80 6.9 INTEROPERABILITY WITH ALAMEDA AND SANTA CLARA PROJECTS ...................................................... 80 6.10 EQUIPMENT LIFECYCLE AND SPARES ...................................................................................................... 80 6.11 FAILURE SCENARIOS ................................................................................................................................. 80 6.12 SYSTEM REDUNDANCY, BACKUP AND SECURITY .................................................................................... 81 CHAPTER 7 EXPRESS LANE OPERATIONS ................................................................................... 82 7.1 ENFORCEMENT ............................................................................................................................................. 82 7.2 INCIDENT MANAGEMENT ............................................................................................................................ 86 7.3 PERFORMANCE MONITORING AND REPORTING ................................................................................. 87 7.4 DAY-TO-DAY OPERATIONS ........................................................................................................................ 88 CHAPTER 8 MOTORIST AND OPERATOR PERSPECTIVE ........................................................ 89 8.1 INTRODUCTION ............................................................................................................................................. 89 8.2 CUSTOMER-FOCUSED SCENARIOS .............................................................................................................. 89 8.3 CUSTOMER SERVICE CENTER SCENARIOS ................................................................................................