Wednesday 12th October Ballroom, Sheffield City Hall Kindly Sponsored by Thank you Awards 2016 The aim of the Thank you Awards is to recognise and celebrate the dedication and achievements of individuals and teams who work at Sheffield Teaching Hospitals NHS Foundation Trust. First and foremost our nominations show where staff have worked above and beyond the call of duty; going that extra mile to ensure that patients, colleagues or visitors receive only the very best service. Tonight’s winners, highly commended and all nominees highlight the very best examples of team working, commitment, dedication, leadership and innovation. The evenings schedule: 7.00pm Doors open . Ballroom bar opens 7.30pm Guests take their seats in the Ballroom for the award ceremony which will be hosted by guest Master of Ceremonies, Harry Gration The awards will be announced in the following order: 1. Patient Safety Award 2. Innovation or Service Improvement Award 3. Patient Experience Award 4. Volunteer Award 5. Behind the Scenes Award 6. Leadership Award 7. Patient Choice Award 9.00pm Buffet supper served 10.00pm Bar closes 10.30pm Carriages Please note: Smoking is not permitted inside the City Hall Welcome Welcome to the 2016 Thank you Awards which celebrates the outstanding dedication and achievements of individuals and teams who work at Sheffield Teaching Hospitals NHS Foundation Trust. All of the individuals and teams nominated have worked above and 6 beyond the call of duty; going that extra mile to ensure that patients receive only the very best care. Tonight’s winners and highly commended nominees highlight the very best examples of team working, commitment, dedication, leadership and innovation. Without a doubt, the finalists are a credit to themselves and their teams. Each nomination has been through a strict and rigorous judging process by a panel which includes senior nursing, medical and management representatives, voluntary groups, governors and patient representatives. We received over 300 nominations in total and the judges were unanimous in the view that all of the nominations could have been finalists. All the nominees should feel rightly proud that their teams and patients felt them worthy of a nomination. The Thank you Awards play an important part in the Trust’s ability to show its appreciation to the many dedicated individuals who make up our large team and we know from experience what a positive impact the awards have on the individuals involved, both personally and professionally. May we also take this opportunity to sincerely thank our sponsors, Sheffield Hospitals Charity, The Sheffied Star and the Royal Voluntary Service (RVS), for their ongoing support. You can find out more about both charities on the inside back cover of this programme. Finally, we would like to say a big ‘thank you’ for the contribution that all of the nominees and indeed all of our staff make in ensuring that our patients receive the best possible care and that Sheffield Teaching Hospitals is a happy and fulfilling place to work. We hope you will join us in congratulating all concerned. Tony Pedder OBE Sir Andrew Cash OBE Chairman Chief Executive 1 Patient Safety Award Patient Safety Award - presented by David Throssell, Medical Director This is a.... Patient C h e c SAFETY k P ASK ME a t WHO I AM i e n t I D A g a in Right Patient | Right Action | Right Outcome z s ne t D oc umentation Q2 Multidisciplinary team Clinical Education Team Patient Safety Zone The team have been nominated for The team have been nominated for the The team have been nominated for their successfully implementing safety huddles invaluable support they provide to newly- work in creating the Patient Safety Zone to prevent pressure ulcers and patient qualified midwives, who describe them (PSZ), which helps to improve safety by falls. The huddles have helped staff to as “fantastic.” ensuring patients receive the correct achieve a run of 142 days without a information, medication and treatment. pressure ulcer, compared to a pre-huddle Support they provide includes organising rate of one every 18 days. 'pop-up' training sessions for junior The PSZ was trialled in the renal unit midwives, 'how has it been for you' and the team are now looking to The team meet daily for ten to 15 minutes listening sessions where staff can discuss implement it across the Trust. to discuss each patient and their risk any issues they have, and individualised factors, and which interventions need to training plans for returning midwives. It ensures that certain key actions are be implemented. All of the multi- This ensures all staff have up to date carried out in the presence of the patient, disciplinary team, including doctors, clinical knowledge and skills, enabling without interruption. Staff introduce nurses, allied health professionals, them to provide the best quality of patient themselves by name, check the patient's domestic staff and housekeepers, are care. name and date of birth and ensure all involved and have ensured the huddles test samples are labelled and take place daily from Monday to Friday. They also lead on patient safety projects, investigations ordered. such as the neonatal early warning Reducing pressure ulcers and falls can system. The PSZ has improved efficiency by help to reduce length of stay, improve ensuring the right patient receives the patient experience and reduce costs. Consultant midwife Alison Brodrick, who right treatment for the right outcome. nominated the team, praised them for Reduced interruptions help to reduce their can-do attitude and commitment. the number of errors, including in blood labelling. She said: “What makes this team stand out is their flexibility and motivation to Clinical teams are fully engaged in the improve patient care. I have never heard process, with drop-in sessions available them say 'we can't do that.' They work to discuss the PSZ and any issues they together to deliver solutions. They are face. motivated to continually improve services and patient experience. They are invaluable.” 2 Innovation and Service Improvement Award Innovation and Service Improvement Award - presented by Neil Priestley, Director of Finance Young People's Rheumatology Minor Ops Theatre Team Cardiology investigations RHH Therapy Team campus The Young People's Rheumatology The Minor Ops Theatre Suite opened in The team have been nominated for their Therapy Team comprises Zoe Cox 2015 with a vision of offering trauma work in developing a more efficient and (physiotherapist) and Dervil Dockrell patients same day surgery, often saving timely system for tests which can help (occupational therapist). them a second or third trip to hospital. to prevent stroke. They have developed from scratch a By working together on a modest Stroke is a devastating consequence of dedicated young persons' rheumatology budget, the team have succeeded in Atrial Fibrillation (AF), and it is therefore therapy service, providing therapy reducing waiting times for patients (often crucial to detect AF by implementing transition for young people with from days to hours) and saving money preventative strategies. rheumatic disease. It covers patients for the Trust. transferring from the Children's Hospital The cardiology investigations team as well as therapy treatment for 16-25 The theatre has freed up main theatres worked with the stroke team to put in year olds in the young person's for more complex cases, saving time and place a service improvement plan with rheumatology clinic. resources. In its first year the theatre a high priority pathway for requesting, saved the Trust £200,000 and is being tracking and return of results. This has They have established new care used as a model to improve the efficiency reduced length of stay for some patients pathways which require only one of other departments. and allowed very rapid performance of consultant appointment rather than two tests and improved pathway of care for or three, and go out of their way to Staff have been very supportive of the the patients. educate teachers and employers about project and are encouraged to voice ides inflammatory joint disease. for improvement. They have even The team have been hugely supportive sourced artwork via donations to improve in trying to offer on the day investigation They have successfully developed a the patient environment. for high risk patients, reducing young-person centred, holistic therapy unnecessary trips for patients who are service which is unique outside of Patient feedback has been very positive, often elderly and speeding up the time London. Their approach is uniquely and the theatre is serving them well. to diagnosis and treatments. They have tailored to the needs of young people frequently arranged urgent in patient in a vulnerable and turbulent time. It is tests within 24 hours and have made a astonishing in its depth and breadth of huge effort to meet increasing service service given it is run by only two demands. members and developed in just three years. The improvements have been clearly shown in the recent audit for outpatient investigations. 3 Kindly supported by Patient Experience Award Patient Experience Award - presented by Hilary Chapman, Chief Nurse and Hilary Shenton, Deputy Chair of Sheffield Hospitals Charity Central Park District Nursing Rachel Teasdale Smith Kareen Humphrey Team Senior Occupational Therapist Support Worker Stroke Unit, RHH The Central Park District Nursing Team Kareen Humphrey has been nominated have been nominated for the care they for the huge impact she has on the Rachel Teasdale Smith is a highly patient experience on the stroke ward. provided for a patient throughout his dedicated Occupational Therapist based palliative diagnosis and to the end of life. in the Stroke Unit at the Royal Hallamshire As a support worker, Kareen always Hospital. She has been nominated for goes above and beyond the call of duty Melanie Burton, District Nurse Team frequently going above and beyond the Leader said: “The Central Park district when caring for her patients.