CORPORATE EMERGENCY RESPONSE PLAN 24-HOUR EMERGENCY 1-888-878-3700 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS • TABLE OF CONTENTS AND AMENDMENT RECORD 1.0 INTRODUCTION ........................................................................................................................... 1-1 1.1 FOREWORD.............................................................................................................................................................. 1-1 1.2 PURPOSE .................................................................................................................................................................. 1-1 1.3 SCOPE ....................................................................................................................................................................... 1-1 1.4 EMERGENCY MANAGEMENT PROGRAM ......................................................................................................... 1-1 1.5 CORPORATE POLICIES .......................................................................................................................................... 1-2 2.0 EMERGENCIES – PREVENTION, ACTION AND FOLLOW-UP ......................................... 2-1 2.1 EMERGENCY PREVENTION AND DETECTION ................................................................................................ 2-1 2.2 EMERGENCY CLASSIFICATIONS / LEVELS / POSSIBLE RESPONSES (ALBERTA / SASKATCHEWAN / MANITOBA) .................................................................................................. 2-2 2.3 EMERGENCY CLASSIFICATION LEVELS / ACTION PLAN (BRITISH COLUMBIA).................................... 2-8 2.4 EMERGENCY CLASSIFICATION LEVELS / ACTION PLAN (NATIONAL ENERGY BOARD) ..................... 2-9 2.5 CANADIAN NATURAL’S EMERGENCY RESPONSE PLAN ACTIVATION REQUIREMENTS ................. 2-10 2.6 POST INCIDENT ASSESSMENT .......................................................................................................................... 2-10 3.0 PUBLIC PROTECTION MEASURES ......................................................................................... 3-1 3.1 EMERGENCY PLANNING ZONE (EPZ) ................................................................................................................ 3-1 3.1.1 IDENTIFYING EMERGENCY PLANNING ZONES DURING AN EMERGENCY ................................ 3-2 3.2 ISOLATION OF THE EPZ (ROADBLOCKS) ......................................................................................................... 3-2 3.3 AIR QUALITY MONITORING (HAZARDOUS GAS RELEASE) ........................................................................ 3-3 3.4 PUBLIC NOTIFICATION / SHELTER-IN-PLACE / EVACUATION / IGNITION ............................................... 3-4 3.4.1 PUBLIC NOTIFICATION ............................................................................................................................ 3-4 3.4.2 SHELTER-IN-PLACE .................................................................................................................................. 3-4 3.4.3 EVACUATION ............................................................................................................................................. 3-5 3.4.4 IGNITION ..................................................................................................................................................... 3-8 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS - Continued 4.0 COMMUNICATIONS PLAN ........................................................................................................ 4-1 4.1 GOVERNMENT COMMUNICATION .................................................................................................................... 4-1 4.2 PUBLIC COMMUNICATION .................................................................................................................................. 4-1 4.2.1 PUBLIC INFORMATION PACKAGES AND QUESTIONNAIRES .......................................................... 4-1 4.2.2 PUBLIC INVOLVEMENT PROGRAMS .................................................................................................... 4-4 4.3 MEDIA COMMUNICATION ................................................................................................................................... 4-4 5.0 EMERGENCY RESPONSE - ROLES & RESPONSIBILITIES ............................................... 5-1 5.1 CANADIAN NATURAL’S “10 STEPS” FOR EMERGENCY RESPONSE ........................................................... 5-1 5.2 CANADIAN NATURAL’S INCIDENT COMMAND FLOWCHART .................................................................... 5-1 5.3 RESPONSE MANAGEMENT CENTRES ................................................................................................................ 5-3 5.4 FIRST RESPONDER ................................................................................................................................................. 5-5 5.5 OPERATIONS SECTION CHIEF ............................................................................................................................. 5-7 5.6 DEPUTY OPERATIONS SECTION CHIEF ............................................................................................................ 5-9 5.7 OPERATIONS COORDINATOR OFFICER .......................................................................................................... 5-10 5.8 INCIDENT COMMANDER .................................................................................................................................... 5-13 5.9 DEPUTY INCIDENT COMMANDER ................................................................................................................... 5-16 5.10 PUBLIC SAFETY CHIEF ....................................................................................................................................... 5-17 5.11 LOGISTICS CHIEF ................................................................................................................................................. 5-20 5.12 LIAISON OFFICER ................................................................................................................................................. 5-21 5.13 INFORMATION OFFICER ..................................................................................................................................... 5-22 5.14 SITE SAFETY ......................................................................................................................................................... 5-23 5.15 STAGING AREA MANAGER................................................................................................................................ 5-24 5.16 ROADBLOCKS ....................................................................................................................................................... 5-25 5.17 AIR MONITORS ..................................................................................................................................................... 5-27 5.18 ROVERS .................................................................................................................................................................. 5-28 5.19 TELEPHONE CALLERS ........................................................................................................................................ 5-30 5.20 RECEPTION CENTRE REPRESENTATIVE ........................................................................................................ 5-31 5.21 PLANNING SECTION CHIEF ............................................................................................................................... 5-32 5.22 CORPORATE SUPPORT TEAM ............................................................................................................................ 5-33 5.23 SENIOR MANAGEMENT COMMITTEE ............................................................................................................. 5-34 5.24 GOVERNMENT ROLES AND RESPONSIBILITIES ........................................................................................... 5-35 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS - Continued 6.0 EMERGENCY RESPONSE - PHONE LISTS ............................................................................. 6-1 6.1 CALGARY CONTACTS ........................................................................................................................................... 6-1 6.2 FIELD CONTACTS ................................................................................................................................................... 6-3 6.3 GOVERNMENT CONTACTS .................................................................................................................................. 6-6 6.3.1 ALBERTA ..................................................................................................................................................... 6-6 6.3.2 BRITISH COLUMBIA .................................................................................................................................. 6-9 6.3.3 SASKATCHEWAN .................................................................................................................................... 6-11 6.3.4 MANITOBA ................................................................................................................................................ 6-13 6.3.5