CompletePBX 5 User Manual (for version 5.1.19) CompletePBX 5 User Manual (v5.1.19) Contents Contents 1. INTRODUCTION ....................................................................................................................................... 8 ABOUT THIS DOCUMENTATION ............................................................................................................................. 8 ABOUT COMPLETEPBX 5 .................................................................................................................................... 8 USABILITY FEATURES .......................................................................................................................................... 9 NEW CONCEPTS IN COMPLETEPBX 5 ................................................................................................................... 11 Class of Service ....................................................................................................................................... 11 Extensions and Devices ........................................................................................................................... 11 Host Desking .......................................................................................................................................... 12 Technology Settings ................................................................................................................................ 12 Telephony .............................................................................................................................................. 12 SOFTWARE MAINTENANCE ................................................................................................................................ 13 ‘yum’ Repositories .................................................................................................................................. 13 ‘yum’ History .......................................................................................................................................... 14 DOCUMENTATION CONVENTIONS........................................................................................................................ 17 REMOTE ACCESS TO THE USER INTERFACE ............................................................................................................. 20 Getting the IP Address of CompletePBX ................................................................................................... 20 Administrator Interface .......................................................................................................................... 20 User Portal ............................................................................................................................................. 21 OVERVIEW OF THE MENU LAYOUT ...................................................................................................................... 23 Administrator’s Menu Layout ................................................................................................................. 23 Portal Menu Layout ................................................................................................................................ 26 SECURITY ...................................................................................................................................................... 28 Secure the Password for User root .......................................................................................................... 28 Secure SSH access to your system: .......................................................................................................... 29 Verify Status of Intrusion Detection and Firewall ..................................................................................... 30 Configure non-standard external ports for SIP, IAX2, and SSH .................................................................. 33 Password Security .................................................................................................................................. 34 Class of Service ....................................................................................................................................... 37 Creating extensions ................................................................................................................................ 39 Global SIP configuration ......................................................................................................................... 40 Additional Documentation ...................................................................................................................... 41 CONFIGURATION CONSIDERATIONS...................................................................................................................... 42 Numbering ............................................................................................................................................. 42 DEPENDENCIES ............................................................................................................................................... 43 Destinations ........................................................................................................................................... 43 Mandatory Fields and Dialog Dependencies ............................................................................................ 45 2. CLOUDPHONE ........................................................................................................................................ 49 CLOUDPHONE LICENSE ..................................................................................................................................... 50 License Activation for MT Manager......................................................................................................... 50 License Activation for a Standalone System ............................................................................................. 51 CONFIGURE CLOUDPHONE IN COMPLETEPBX 5...................................................................................................... 51 CONFIGURING A MOBILE DEVICE ........................................................................................................................ 52 CREATING A CLOUDPHONE DESKTOP DEVICE ......................................................................................................... 54 Copyright © 2021 Xorcom Ltd. All rights reserved Page 2 of 429 CompletePBX 5 User Manual (v5.1.19) INSTALLING CLOUDPHONE DESKTOP ON WINDOWS ................................................................................................. 55 INSTALLING CLOUDPHONE DESKTOP ON MAC ........................................................................................................ 58 RESETTING A CLOUDPHONE DEVICE ..................................................................................................................... 61 3. PBX MENU SET ....................................................................................................................................... 63 EXTENSIONS MENU GROUP ............................................................................................................................... 63 Extensions Dialog ................................................................................................................................... 63 Hot Desking Dialog ................................................................................................................................. 79 Import/Export Extensions Dialog ............................................................................................................. 84 Bulk Modification Dialog ........................................................................................................................ 85 Extensions Status Dialog ......................................................................................................................... 87 APPLICATIONS MENU GROUP ............................................................................................................................ 90 Conferences Dialog ................................................................................................................................. 90 Custom Applications Dialog .................................................................................................................... 94 Custom Destinations Dialog .................................................................................................................... 95 Feature Codes Dialog .............................................................................................................................. 96 Paging & Intercom Dialog ..................................................................................................................... 108 Pickup Groups Dialog ............................................................................................................................ 109 Parking Dialog ...................................................................................................................................... 110 Speed Dialing Dialog ............................................................................................................................. 111 Import/Export Speed Dialing Dialog .....................................................................................................