Date September 2009 Page/of 1/487 Document Management System design architecture for interdepartmental organization H. Safari Asl 1063405 Y.F. Tang 1107860 Master Thesis Honeywell B.V & Department: Information Architecture Faculty: Electrical Engineering, Mathematics and Computer Science, Delft University of Technology Date: September 2009 Date September 2009 Page/of 2/487 Document Management System design architecture for interdepartmental organization Authors: H. Safari Asl, BSc, Student nr: 1063405, Email: [email protected] Y.F. Tang, BSc, Student nr: 1107860, Email: [email protected] MSc presentation: 16 December 2009 Graduation committee Prof.dr.ir. J. L.G. Dietz(Chair) Electrical Engineering, Mathematics and Computer Science Department 2: Software Technology Web Information Systems Dr.ir. Jan van den Berg(Member) Technology, Policy and Management Infrastructures, Systems and Services Section Information & Communication Ir. Bernard Sodoyer(Supervisor) Electrical Engineering, Mathematics and Computer Science Department 2: Software Technology Web Information Systems Date September 2009 Page/of 3/487 Table of Contents List of tables .......................................................................................................................................... 4 List of figures ......................................................................................................................................... 5 List of appendix ...................................................................................................................................... 6 1. Summary ................................................................................................................................... 7 2. Preface ...................................................................................................................................... 8 3. List of terms ............................................................................................................................... 9 4. Introduction ............................................................................................................................. 10 4.1 Problem definition .................................................................................................................... 10 4.2 Thesis question ........................................................................................................................ 11 4.3 Objective ................................................................................................................................. 11 4.4 Scope ...................................................................................................................................... 12 4.5 Approach ................................................................................................................................. 12 4.6 Report structure ....................................................................................................................... 13 5. Background .............................................................................................................................. 14 5.1 History ..................................................................................................................................... 14 5.2 Company profile ....................................................................................................................... 15 6. Requirements and framework ................................................................................................... 17 6.1 OSS Team ................................................................................................................................ 17 6.2 Acquire wishes and demands .................................................................................................... 18 6.3 Determine requirements ........................................................................................................... 18 6.4 Selecting framework ................................................................................................................. 19 6.4.1 TOGAF ............................................................................................................................. 21 6.4.2 ArchiMate ........................................................................................................................ 23 6.4.3 DEMO .............................................................................................................................. 25 6.4.4 Selected framework .......................................................................................................... 26 7. ArchiMate concepts .................................................................................................................. 37 7.1 ArchiMate views ....................................................................................................................... 37 7.1.1 All views .......................................................................................................................... 37 7.1.2 Selected views ................................................................................................................. 40 7.2 ArchiMate models ..................................................................................................................... 42 7.3 Conclusion ............................................................................................................................... 43 8. Case study and evaluation ........................................................................................................ 45 8.1 Introduction case study ............................................................................................................ 45 8.2 SharePoint ............................................................................................................................... 45 8.3 SharePoint configuration ........................................................................................................... 46 8.4 Evaluation ................................................................................................................................ 48 8.4.1 Workshop, presentation and Questionnaires ...................................................................... 48 8.5 Results .................................................................................................................................... 49 9. Conclusion ............................................................................................................................... 50 9.1 Pitfalls ..................................................................................................................................... 50 9.2 Generalisation .......................................................................................................................... 50 9.3 Reflection ................................................................................................................................ 51 9.3.1 H. Safari Asl ..................................................................................................................... 51 9.3.2 Y.F. Tang ......................................................................................................................... 51 10. Future work & discussion .......................................................................................................... 52 11. Bibliography ............................................................................................................................. 53 Appendix .............................................................................................................................................. 55 Date September 2009 Page/of 4/487 List of tables Table 1: Framework features comparison. .............................................................................................. 32 Table 2: Actor classification. .................................................................................................................. 38 Date September 2009 Page/of 5/487 List of figures Figure 1: Example of a spiral model. ...................................................................................................... 13 Figure 2: Damper Flapper [6]. ............................................................................................................... 14 Figure 3: T-86 “Round” thermostat [6]. .................................................................................................. 15 Figure 4: OSS service steps [8].............................................................................................................. 17 Figure 5: Architecture Development Method [17]. ................................................................................... 22 Figure 6: ArchiMate metamodel [19]. ..................................................................................................... 23 Figure 7: ArchiMate framework matrix [19]. ........................................................................................... 24 Figure 8: Distinct axiom [16]. ................................................................................................................ 25 Figure 9: Representation of organization axiom [16]. .............................................................................. 26 Figure 10: Ontological aspect models [16]. ...........................................................................................