Vodafone Direct E-mail configuration for HTC S710 (WM 2006 Standard) Contents CONTENTS ................................................................ERROR! BOOKMARK NOT DEFINED. INTRODUCTION ..........................................................ERROR! BOOKMARK NOT DEFINED. WHAT YOU WILL NEED ........................................................ ERROR! BOOKMARK NOT DEFINED. DOWNLOADING THE SOFTWARE AND ACTIVATION...........ERROR! BOOKMARK NOT DEFINED. 1 – START THE DOWNLOAD USING THE ACTIVATION TEXT MESSAGE....... ERROR! BOOKMARK NOT DEFINED. 2 – START THE DOWNLOAD USING THE TELEPHONE’S INTERNET EXPLORER FAVOURITESERROR! BOOKMARK NOT DEFINED. DOWNLOAD AND CONFIGURATION ........................................... ERROR! BOOKMARK NOT DEFINED. CHANGING THE TELEPHONE’S GPRS CONFIGURATION.....ERROR! BOOKMARK NOT DEFINED. VODAFONE DIRECT E-MAIL / HTC TYTN II QUICK START GUIDEERROR! BOOKMARK NOT DEFINED. HOW DO I KNOW IF I AM ACTUALLY CONNECTED TO VODAFONE DIRECT E-MAIL?ERROR! BOOKMARK NOT DEFINED. HOW DO I TEMPORARILY DISCONNECT FROM VODAFONE DIRECT E-MAIL?ERROR! BOOKMARK NOT DEFINED. WHAT ARE THE ADDITIONAL SETTINGS?..................................... ERROR! BOOKMARK NOT DEFINED. HOW TO CHANGE YOUR PASSWORD OR PERSONAL INFORMATION FROM A PCERROR! BOOKMARK NOT DEFINED. FREQUENTLY ASKED QUESTIONS ........................................... ERROR! BOOKMARK NOT DEFINED. APPENDIX: ACTIVATING THE POP PROTOCOL FOR YAHOO FRANCE AND G-MAILERROR! BOOKMARK NOT DEFINED. YAHOO FRANCE (@YAHOO.FR).............................................. ERROR! BOOKMARK NOT DEFINED. GOOGLE MAIL (@GMAIL.COM)............................................... ERROR! BOOKMARK NOT DEFINED. 2 / 18 You can use Vodafone Direct E-mail to link your HTC S710 to up to 5 e-mail accounts, thus allowing you to send and receive your e-mails wherever and whenever you like. The service is only available with free e-mail accounts from Internet service providers (POP3/SPOP and IMAP4/SIMAP), e.g. skynet.be, telenet.be, gmail.com, yahoo.fr, etc. Introduction This document describes how to activate Vodafone Direct E-mail for an HTC S710 Proximus Collection In the rest of this document an APN (Access Point Name) means a data connection which needs to be used on your telephone so that you can log onto the Internet. There is a Data option on your telephone for each APN. Your Proximus Collection telephone is preconfigured to use the GPRS Internet connection (APN = internet.proximus.be). What you will need Please make sure that you check the following points before you start the configuration: Make sure that the Vodafone Direct E-mail option is properly activated on the PDA’s GSM line; once you have subscribed to the option you will receive a text message on your telephone confirming that the option has been activated within ten minutes (see page 3). Make sure that your HTC S710’s battery is charged with enough power Make sure you have at least one of your e-mail addresses and the password to it. (When you configure your e-mail address you may also need to know the name of your e-mail supplier’s POP/IMAP server) Make sure you have checked that the time and date are set correctly on your terminal. Please also make sure that your telephone is set to the right time zone. An incorrectly configured terminal is one of the major causes of problems. Make sure that your terminal is not connected to your computer. The procedure described below allows you to: download the Direct E-mail software via the activation text message or via the Internet browser activate the first e-mail account. N.B. • If you want to access a Gmail (@gmail.com) or Yahoo France (@yahoo.fr) account, you will first need to activate the POP message recovery protocol via the e-mail supplier’s web interface (see appendix). • The Vodafone Direct E-mail service is incompatible with the Hotmail (@hotmail.com, @hotmail.fr) e-mail systems 3 / 18 Downloading the software and activation There are 2 possible download methods 1 – Start the download using the activation text message 1.01 – When you receive the text message shown opposite, click on http://push.proximus.be If you get a connection error please go straight to the chapter on Changing the telephone’s GPRS configuration (Page 10) 2 – Start the download using the telephone’s Internet Explorer browser 2.01 – From the main page press Start and click on Internet Explorer If you get a connection error please go straight to the chapter on Changing the telephone’s GPRS configuration (Page 10) 4 / 18 2.02 – Press Menu. 2.03 – Select Address Bar. 2.04 – Enter the address push.proximus.be, then press OK. 5 / 18 3 - Download and configuration 3.01 – Choose your language, enter your telephone number and then click on Next. 3.02 – Press Download the software. 3.03 – press Yes. 3.04 – The software will then start downloading: Please wait. Depending on the type of network available, the download time may vary from a few seconds in 3G mode to 3 minutes in GPRS mode. 6 / 18 3.05 – The licence agreement is displayed. Choose I accept. 3.06 – Please wait while the software is installed. 3.07 – At the end of installation press Done. 3.08 – Please wait during this activation phase. 7 / 18 3.09 – Then the screen shown opposite asks you to enter your 10-digit Proximus telephone no. Type it in without spaces (e.g. 0475123456). Then choose Next. 3.10 – Please wait during this further activation phase. 3.11 –Configure the existing e-mail account which you would like to synchronise with your PDA: • Type in the full e-mail address for your e-mail account; • then the password for this e-mail address; • and choose Username. PLEASE NOTE: the Vodafone Direct E-mail service is incompatible with the HOTMAIL e-mail systems For some WebMail services (e.g. Yahoo.fr or Gmail) you will need to activate the POP option in advance cf. Appendices 3.12 – Please wait. 8 / 18 3.13 - Your e-mail is configured. Press Done. 3.14 – You can now start to send and receive messages. N.B.: You will receive two e-mails on this account: • A welcome e-mail, • A second e-mail containing your Vodafone Direct E-mail password (a 6- digit number). Keep this password safe as it will allow you to: • log onto the http://push.proximus.be website (using either your PC or your PDA) so that you can make changes to your Vodafone Direct E- mail account (password, add linked e-mail accounts, etc.), • authenticate your identity if you need to download the software again to another terminal (if you change your mobile) or to the same PDA if you have to reset it (if you have to send it back for repairs, etc.) IMPORTANT: IF YOU CHANGE YOUR MOBILE (OR IF YOU HAVE TO SEND IT BACK FOR REPAIRS), ALL YOU HAVE TO DO IS ENTER THIS PASSWORD TO GET YOUR FULL CONFIGURATION AND ALL YOUR E- MAILS BACK AGAIN IMMEDIATELY. 9 / 18 Changing the telephone’s GPRS configuration You only need to do this if you have previously been unable to download the software. 1.01 – Open the Start menu from the main page. 1.02 – Press Settings. 1.03 – Press Connections. 10 / 18 1.04 – Press GPRS. 1.05 – Press New. 1.06 – Complete as follows: - Connection name: Mobile Internet - Connect to: Internet - Access point name: internet.proximus.be - Authentication type: None Then click Done. 1.07 - Press Done. 11 / 18 1.08 – Press Menu/Advanced. 1.09 – In Internet Connection, select Mobile Internet, then press Done. 1.10 - Press Done. 1.11 - Press Done. You can now continue with downloading and installing Vodafone Direct E-mail (Page 4). 12 / 18 Vodafone Direct E-mail / HTC S710 quick start guide How do I know if I am actually connected to Vodafone Direct E-mail? Open the Start menu, then press Direct E-mail. The status is displayed at the top of the Vodafone Direct E-mail window: Connected since ...: Everything is fine Connected Until…: Everything is fine (connection schedule mode switched on) Waiting Until: No connectivity (no coverage, aircraft mode, etc.). Disconnected since …: Disconnected following a deliberate action (see below) Disconnected Until …: Disconnected as a result of the application of the connection schedule (reconnection is automatic). How do I temporarily disconnect from Vodafone Direct E-mail? From Direct E-mail, press Menu, then press Disconnect. The status will remain unchanged until you manually reconnect by pressing Menu, then Connect. 13 / 18 What are the additional settings? There are 3 elements which can be configured from the telephone. To access them from Vodafone Direct E-mail, open the Menu then select Settings. Connection schedule allows you to define the operating range for Vodafone Direct E-mail Message limit allows you to configure how many messages are kept in each mailbox [enter the maximum number] 14 / 18 Mailboxes allows you to add/delete/edit mailboxes. So you can monitor incoming e-mails in separate mailboxes. In the same way, when sending e- mails, you can choose the appropriate e-mail account. How to change your password or Personal Information from a PC Your management URL: http://push.proximus.be (changing your password) Vodafone Direct E-mail login: Your mobile telephone number. Your Password. you will either have received this password by e-mail when you configured the first mailbox (see page 9) or you will have set it when you pre-activated by PC at http://push.proximus.be.. Frequently Asked Questions On activation, I only received my last 50 messages on my telephone whereas the maximum number of messages is set to 200. Is this normal? Yes. However, based on this synchronisation your new messages will be added to this first batch until you reach 200 e-mails (the system itself handles the deletion (on the mobile phone only) of the oldest messages once the maximum number of messages has been reached).