IHF Secretariat ACTIVITY REPORT 2019 EXECUTIVE SUMMARY Throughout 2019, the IHF offered its existing IHF Social Media: The IHF Secretariat’s efforts to services and implemented international activities promote campaigns, activities, and events through previously established plus a few new initiatives. social media continued throughout 2019. The This summary is an excerpt of all the reports same three accounts – Twitter, LinkedIn, and compiled for each activity done and all the accomplishments earned by the IHF both Facebook – have been utilized to disseminate th independently or in collaboration with fellow information and events including the IHF 90 organizations worldwide. Anniversary. In 2019, there has been a steady yet slim and slow growth of followers in all accounts. KNOWLEDGE SHARING Media Partnerships: In 2019, the IHF Secretariat IHF Journal: The four issues of the 2019 World partnered with 9 international media outlets with Hospitals and Health Services Journal covered the aim of increasing the visibility of the Federation topics including Innovation in Leadership and and our activities beyond our network of members Management, Healthcare Management and partners. In exchange, these outlets had an Competencies, Health services moving ahead in opportunity to be associated with the IHF, promote the East Mediterranean Region (EMRO), and their publications via our journal and newsletters main challenges for hospitals in the coming and attend the Congress. decade. The Special Anniversary Issue was the last instalment of the World Hospitals and Health Architects Working Paper: The IHF published Services Journal. Each journal article was the working paper “Reducing Hospital Cost published individually on the IHF website fully through Better Design”, co-produced with UIA- accessible only by members; editorials and PHG, and TESIS Interuniversity Research Center. abstracts were available to the public. The goal of this initiative was to develop a framework to identify, capture and assess life IHF Newsletter: A total of 11 newsletters were cycle costs of healthcare projects through case released, to close to 6,000 recipients. The studies, best practices, and other resources. The newsletters featured articles and reports on intent is to assist in planning, designing, various topics of interest such as health policies implementing and operating hospitals to provide and studies, healthcare models, articles from more efficient and quality care over the life cycle international publications and newsletters from of a capital investment. health care organizations, health institutes, academic and professional journals and IHF 90th Anniversary campaign: 2019 is the year of members. Other sections in the newsletters the IHF 90th Anniversary and the IHF Secretariat accommodated announcements about the IHF’s has deployed efforts in different directions to activities, promotions for the World Hospital celebrate this important milestone. In January, we Congress, partners’ publications and events of launched the IHF Young Executive Leaders (YEL) interest for the IHF. initiative to promote the participation of young generations of leaders in the international scene. IHF Bulletin: Launched in 2018, 9 bulletins went Various branded materials were created to out to contacts in 2019 and are now available on promote the anniversary and IHF’s history the IHF website. Each bulletin features an throughout the years. Finally, IHF Full Members interview of the IHF Governing Council members and partner organizations were invited to and top executives of full members, who share the participate to share their insights on challenges main challenges and accomplishments in and opportunities that hospitals would face in the healthcare in their country, and their expectations coming decade. The results will be presented in a towards the IHF. report to be published in 2020. I EDUCATION AND TRAINING better understanding on competency-based professional development, and was an opportunity Study Tours | Professionalization of health to review the various types of resources they can management: lessons from the French rely on to enhance their professional capacities. Experience: This high level short study tour was organized for Iran Ministry of Health and Medical Training of trainers in support of the Education, and organized by IHF with the support WHO/World Bank program for Yemen: The IHF of the French Hospital Federation and Unicancer has supported the capacity building program for on 17th and 18th of May. This study tour was the Yemen hospital executives with a training of follow-up of a CEO training of trainers organized trainers organized by the World Health in 2018, as part of the broader hospital reform in Organization and the World Bank in Amman Iran aiming at the professionalization of health (Jordan) between December 3rd and 9th, 2019. care management to increase performance of its The proposed program resulted from the latest health service delivery sector. development in both academic knowledge and practice for health service management from Health Innovation and Neighborhoods: around the world. In situations of high career Towards New Health Service Models: The IHF uncertainty, such as in Yemen, the first step is to 2019 Study Tour, co-organized with the French create a network that can be activated easily by Hospital Federation, was held from September 16 each of the members. The participants in this to 20 in Paris, France. During these five days, program were well engaged, and this allowed for more than 25 speakers introduced 16 participants the creation of a group of national trainers with the from 8 countries to the French health system and capacity to customize the program that was the various areas related to it. proposed to them. To respond to the development of chronic WORLD CONGRESS AND INTERNATIONAL diseases, new expectations of patients, but also to AWARDS control costs, the recent reform of the health system aims to strengthen the organization and IHF Muscat: The 43rd IHF World Hospital delivery of primary care. As part of the Congress was hosted by the Ministry of Health of reorganization of the provision of care at the local the Sultanate of Oman on 6-9 November 2019 at level, the Study Tour featured the presentation of the Oman Convention and Exhibition Centre in the organization of the provision of health care into Muscat. The overarching theme was "People at “neighborhoods”. the heart of health services in peace and crisis". The event was attended by almost 600 health IHF webinars: Six webinars were conducted leaders and professionals from 59 countries who between February and August, each featuring a joined the discussions on resilient health services, healthcare industry experts who shared their most investments for prosperity and innovations. relevant insights, tools, best practices and experiences on a variety of topics from enhancing The 4-day event featured around 130 speakers hospital safety to innovation strategies for who shared their insights, expertise and hospitals, among others. experiences across a range of keynote presentations, panel discussions, and concurrent Internship Program: One student from the sessions. The Congress featured 38 oral Master of Sciences in Global Health at the presentations in eight Free Paper sessions that University of Geneva interned at the IHF from showcased experiences, best practices and January to June. Her research on competencies innovations from around the world. More than 50 and practices for healthcare managers was the posters, also selected from the abstract reviews, basis for her Master dissertation and contributed were on display during the Congress. to the Healthcare Management SIG agenda. Networking was enhanced by CERCA, a cutting- Providing support to executives’ capacity edge mobile application that takes the work out of development in Jordan: The IHF CEO was networking, by securely analysing and identifying invited to organize a workshop for the participants delegates who most closely have aligned goals of the Jordanian accreditation body bi-annual and interests. congress organized early November 2019. This workshop, titled Enhancing your career development in healthcare leadership and management, aimed to provide participants with a II Awards: A total of 121 entries from 89 on global health and the role of the private sector, organizations in 34 countries were submitted, particularly in Universal Health which is 24% down compared to last year. Despite Coverage. In order to explore the underlying the decrease of number of entries received, there themes, the IOH SIG held a session during the was an increase in the number of participating 43rd IHF World Hospital Congress to discuss the countries. Twenty-seven entries came out on top role of globalization for more resilient health and were selected as finalists, from which the service development. eventual winners and merit awardees were chosen for the IHF / Dr. Kwang Tae Kim Grand IHF Young Executive Leaders Award and Excellence Awards in Corporate Social In 2019, on the occasion of its 90th anniversary, Responsibility, Leadership and Management in the IHF launched a new initiative with the aim to Healthcare, and Quality & Safety and Patient- increase the participation and involvement of centered Care. The IHF Awards 2019 winners young executive leaders (YEL) in the international were announced in an awards ceremony during health arena and to create a pipeline for the 43rd World Hospital Congress. leadership renewal within