Metallica: WorldWired Tour Rules & Regulations Suite User: Suite: This form must be signed and returned along with your order form and payment. Thank you in advance for your cooperation and understanding. 1. Suite User shall not affix, hang or post anything to the walls, doors, furniture, mirrors, or glass, inside, outside or around Suite, including, but not limited to, tape, staples, putty, and adhesives. 2. All spaces are leased as-is with existing set-up. Suite User shall not move/rearrange furniture in the Suite/Hospitality Area. Should the need arise to remove and or add furniture for an event, arrangements must be made through NRG Park Staff. Labor charges will apply to any changes made to the existing set-up. 3. Suite User will be liable for any damages done to Suite, including, but not limited to, damages to furniture, restroom floors, walls, sinks and toilets. Suite User will be liable for any theft or vandalism to fixtures, items or artwork in Suite. 4. Cancellations are non-refundable. 5. Re-sale of suite tickets is prohibited. 6. No outside food and beverage, helium filled balloons or candles allowed in Suite/Hospitality Area. 7. No suites will be held. Payment is due upon reservation. 8. All seats in suite, excluding SRO tickets, must be purchased. 9. Suite holders will have access to their suite 1 hour prior to show time. 10. All tickets purchased five (5) business days prior to event will be delivered via FedEx. Those purchases made within four (4) business days of the event or less will be picked up by card holder at the NRG Stadium box office Will Call prior to the event with no option of FedEx unless otherwise noted by Suite Sales Manager. On non-event days the NRG Stadium box office Will Call is open Monday through Friday 10:00 am – 5:00 pm and Saturday 10am-2pm. On event days the NRG Stadium box office Will Call is open 30 minutes prior to doors opening and generally remains open until the start of intermission. 11. SUITE USER AGREES TO RELEASE, INDEMNIFY, DEFEND AND HOLD HARMLESS SMG, HARRIS COUNTY, HARRIS COUNTY SPORTS & CONVENTION CORPORATION, HOUSTON NFL HOLDINGS, L.P., HOUSTON LIVESTOCK SHOW & RODEO AND THEIR RESPECTIVE LICENSEES (THE “RELEASED PARTIES’) FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, COSTS, LOSSES, EXPENSES, DAMAGES OR CAUSES OF ACTIONS FOR DAMAGES OR OTHER CLAIMS OF ANY NATURE ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUITE USER’S USE OF THE SUITE, INCLUDING CLAIMS OCCASIONED WHOLLY OR IN PART, BY AN ACT OR OMMISSION OF A RELEASED PARTY. I accept the Suite/Hospitality area assignment and agree to the above rules and regulations. ________________________________ ______________________________ _____________________ (Printed name of Suite User) (Signature) (Date) E-mail to [email protected] or fax at 832.667.1748. Thank you. .