BaltimoreLink Winter 2017 Outreach Report The Maryland Department of Transportation’s Maryland Transit Administration Posted April 3, 2017 BaltimoreLink Winter 2017 Outreach Report April 2017 By Foursquare Integrated Transportation Planning and Jacobs Engineering Group For the Maryland Department of Transportation’s Maryland Transit Administration Public Hearing Outreach Report (This Page Intentionally Left Blank) BaltimoreLink Public Hearing Outreach Report Contents Introduction ........................................................................................................................................................ 1 Outreach Components ...................................................................................................................................... 1 Public Hearing Locations .............................................................................................................................. 1 Scheduled Hearings .................................................................................................................................... 2 Inclement Weather Plan ............................................................................................................................ 5 Feedback Collection Methods ...................................................................................................................... 5 Operator In-Reach ......................................................................................................................................... 5 Elected Official, Stakeholder, and Community Meetings ........................................................................ 6 Marketing and Promotion ............................................................................................................................. 7 Printed Materials ......................................................................................................................................... 7 Social Media ................................................................................................................................................ 7 On board Announcements ....................................................................................................................... 7 Newspapers ................................................................................................................................................. 7 Public Feedback ................................................................................................................................................. 8 Analysis ............................................................................................................................................................ 8 Counts of Mentions by BaltimoreLink Route Type and Mode ........................................................... 8 Counts of Mentions by Proposed BaltimoreLink Route ...................................................................... 8 Counts of Mentions by Current Routes .................................................................................................. 9 Counts of Comments by Each Collection Method/Event Type ...................................................... 10 How did you hear about BaltimoreLink?.............................................................................................. 11 Title VI Information ................................................................................................................................ 11 Responses to Top Public Concerns .............................................................................................................. 12 Concerns about retaining the existing service levels at Cromwell Bridge Park & Ride ................. 12 Concerns about retaining the existing connections between Turner Station, Eastpoint Mall, and Essex .......................................................................................................................................................... 13 Concerns about extending service past the existing Randallstown Loop to Deer Park Plaza in Randallstown ............................................................................................................................................. 14 Concerns about retaining the existing connections between Pennsylvania Avenue, Upton, Heritage Crossing, and Downtown ....................................................................................................... 15 Concerns about the Upton Station Layover ......................................................................................... 16 Concerns about late night service at Sinai Hospital ............................................................................ 17 Requests for additional service to the Rotunda Development .......................................................... 18 BaltimoreLink Public Hearing Outreach Report Concerns about retaining the existing connection between The Alameda, Waverly, and Downtown................................................................................................................................................. 19 Additional Headway and Alignment Adjustments .............................................................................. 20 Comments on Transportation/Transit Infrastructure ........................................................................ 21 Appendix A ....................................................................................................................................................... 22 Appendix B ....................................................................................................................................................... 26 Appendix C ....................................................................................................................................................... 29 Appendix D ...................................................................................................................................................... 34 BaltimoreLink Public Hearing Outreach Report Figures Figure 1: BaltimoreLink Public Hearing at North Point Library on January 4, 2017 .............................. 1 Figure 2: BaltimoreLink Public Hearing Locations ...................................................................................... 3 Figure 3: BaltimoreLink Hearing Proposal Rider Guide ............................................................................. 7 Figure 4: Count of Comments by Collection Method ............................................................................... 10 Figure 5: How did you hear about BaltimoreLink? .................................................................................... 11 Figure 6: Title VI Responses for Race .......................................................................................................... 12 Figure 7: Title VI Responses for Household Income ................................................................................ 12 Figure 8: Proposed Express BusLink 103 at Cromwell Bridge Park & Ride .......................................... 12 Figure 9: Updated LocalLink 62 Proposal ................................................................................................... 13 Figure 10: Updated LocalLink 81 Proposal ................................................................................................. 14 Figure 11: Updated LocalLink 73 Proposal ................................................................................................. 15 Figure 12: Updated CityLink Lime Proposal ............................................................................................... 16 Figure 13: Updated LocalLink 31 and LocalLink 94 Proposals ................................................................ 17 Figure 14: LocalLink 95 Proposal for Future Implementation ................................................................. 18 Figure 15: Sustained LocalLink 53 Proposal ................................................................................................ 19 Figure 16: Updated CityLink Silver (Select Trips) Proposal ...................................................................... 20 Figure 17: Percent of Open-Ended Comments by Topic Mentioned (Infrastructure-Related) .......... 21 Figure 18: Informational Boards Displays at Public Hearings .................................................................. 29 Figure 19: Comment Card -- English Version ............................................................................................. 34 Figure 20: Comment Card -- Spanish Version ............................................................................................ 35 Tables Table 1: Workshop Locations, Dates and Times, and Attendance ............................................................ 2 Table 2: Proposed Makeup Public Hearing Locations in the event of Inclement Weather Cancellations .............................................................................................................................................................................. 5 Table 3: Elected Official, Stakeholder, and Community Meeting Details ................................................. 6 Table 4: Comment Mentions by BaltimoreLink Mode ................................................................................ 8 Table 5: Comment Mentions by Proposed BaltimoreLink Route .............................................................