Zarafa Mobile Compatibility – September 2013 BlackBerry Enterprise Server (BES) ActiveSync compatibility (Z-Push) Delft | Hannover | Stuttgart | Belo Horizonte Elektronicaweg 20, 2628 XG Delft | T: +31 15 2517715 | www.zarafa.com | [email protected] Zarafa Mobile Compatibility – September 2013 Introduction Zarafa enables end users to work with mobile devices using different technologies. Our main focus is to provide the best mobile experience and integration of ActiveSync compatible devices over Z-Push (http://z-push.sf.org ) for push mail, calendars tasks and notes. BlackBerry BlackBerry has enabled Activesync support in their latest series with the BlackBerry 10 operating system. Z-Push development followed this move and provides full support of this device class. Zarafa equally adjusted to the changed strategy and will not support BES for these newer series. Older BlackBerry devices can be integrated over RIM infrastructure using the BlackBerry Enterprise Server (BES) version 4 and 5, BlackBerry Professional Software (BPS) version 4 and BlackBerry Enterprise Server Express. See a brief overview of the supported versions below. Other informations and additional informations about the BlackBerry integration can be found in the Zarafa wiki . Please check the supported BES version list before installation: Supported versions 4.1.0 to 4.1.3 Unknown 4.1.4 to 4.1.6 Known to work 4.1.7 Does not work 5.0.1 to 5.0.2 Working with ZCP 6.30.15+, 6.40.x and 7.0 5.0.3 Working with ZCP 6.40.10+, 7.0.1+ and 7.1.x Later versions Not supported anymore. Please use Z-Push synchronization. BlackBerry functionality overview via BES Email Calendar • Receive emails via push-service • Create and receive appointments on BB • Reply, reply to all and forward emails • Send and receive meeting requests from • Archive email to sub folders Blackberry • Add signatures to outgoing emails • Create private appointments • Check spelling on outgoing emails • Create recurring appointments • Search emails • Reminders on upcoming appointments • Send and receive attachments • Folder redirection, to you synchronize sub folders Notes • • Flagging of emails Create and access to your private notes • Send notes as email attachment Contacts Tasks • Create contacts and access to your private contacts • Create and access your private tasks • Create distribution groups • Use task status • Lookup Global Address Book users • Reminders on tasks • Add picture to contacts • Add categories to tasks Known limitations • Freebusy lookup • Set out of office message from BB device • Configure wizard rules on BB device • Save directly freebusy information after appointment is created on Blackberry • Hard reconcile Delft | Hannover | Stuttgart | Belo Horizonte Elektronicaweg 20, 2628 XG Delft | T: +31 15 2517715 | www.zarafa.com | [email protected] ActiveSync ActiveSync devices present a different level of compatibility, due to frequent releases and customized implementations from handheld vendors. The protocol of non-windows mobile handhelds often lack compatibility with e.g. MS Exchange, Lotus Domino and Zarafa servers. This table of the next page shows the status of several handhelds compared to Zarafa and Z-Push. Z-Push Releases Stable Z-Push 2.0.8-1731 released 23.08.2013 Testing Z-Push 2.1.0 beta-1730 released 23.08.2013 Oldstable Z-Push 1.5.14-1643 released 13.12.2012 Z-Push 2.0 went through major changes and optimizations in the code and the API compared to Z-Push 1.x. It is compatible with PHP 5.1 and higher and ZCP 6.40, ZCP 7.0 and 7.1. It features several new functionalities like HTML emails for all devices, ActiveSync 14 support, setting out-of- office, improved push mechanism, heartbeat support, loop detection and many more. Z-Push 2.1.0 beta is the testing release of the latest development progress. It contains several new core features, as the support of S/Mime encryption, Windows 8 compatibility, GAL, improved device management options and several internal improvements. This version is compatible only with Zarafa 7.0.6 and higher and 7.1.x. Please check the release notes if you plan to work with this version, because Z-Push 2.0.x states need to be migrated. It’s strongly recommended to upgrade to the latest 2.0.x version if you use Z-Push 1.x or a version earlier than Z-Push 2.0.4. The latest stable version, Z-Push 2.0.8, contains fixes regarding changed notes of single occurrences of an appointment series, fixed related to iOS 6.1.3, returning reminders for completed tasks and attachments of S/Mime email. Z-Push 1.5.14 is the last version of the complementary support of this version. Update support for this version is available. Depending on user experiences, fixes are then merged into new releases. Check the bugtracker for latest information about open issues, release dates of new versions (menu item: Roadmap) and the latest changelogs. The latest released version is Z-Push is available at http://z-push.sf.net/download . Insight of the latest status of developments or to report issues http://z-push.sf.net/tracker . A detailed list about device functionality can be found at Wikipedia: http://en.wikipedia.org/wiki/Comparison_of_Exchange_ActiveSync_Clients Delft | Hannover | Stuttgart | Belo Horizonte Elektronicaweg 20, 2628 XG Delft | T: +31 15 2517715 | www.zarafa.com | [email protected] ActiveSync device compatibility overview category of Vendor General Remote Sub folder Recurring Multiple Meeting Application Comment or Activesync or OS / ActiveSync Client Functionality 1 Wipe Push Calendar Folders 2 Requests type remarkable changes compatibility Platform Windows Mobile 5-6.5 Em/Ca/Co/Ta Full ROM Yes Yes No Inv / Resp native Known to be working with Z-Push 1.5.x and 2.0.x Windows Phone 7 Em/Ca/Co Full ROM Yes Yes No Inv / Resp native Tasks not available. Best with Z-Push 2.0.8. Microsoft Windows Phone 7.5 Em/Ca/Co/Ta Full ROM Yes Yes No Inv / Resp native Best with Z-Push 2.0.8. Best with Z-Push 2.1.0 beta. Supports multiple Windows Phone 8 Em/Ca/Co/Ta Full ROM Yes Yes Partially 3 Inv / Resp native calendar folders, but only main<no contact folder. iOS 2.x, 3.x, 4.x Em/Ca/Co Full ROM Yes Partially 3 Yes Inv / Resp native Tasks sync: Appstore “ Moxier Tasks ”. Recommended Apple iOS 5.x, 6.x Em/Ca/Co/Ta Full ROM Yes Partially 3 Yes Inv / Resp native Tasks only partially supported. See FAQ below. Best with Z-Push 2.0.8. See FAQ below. Tasks Android Android 4.x Em/Ca/Co/Ta Full ROM Yes Partially 3 No Inv / Resp native are available on Samsung (SGS 2+3). BlackBerry BB 10 with ActiveSync Em/Ca/Co/Ta/No Full ROM Yes Yes Yes Inv / Resp native Best with Z-Push 2.1.0 beta. paid app Not integrated with native applications. 4 Profile 3 3 Touchdown for Android & iOS Em/Ca/Co/Ta/No Yes Partially Partially Inv / Resp (30 day trial Tasks, Notes and partial multi folder support. delete on Android) On iOS app has to be active to perform push 4. Profile paid app RoadSync Em/Ca/Co/Ta Yes Yes Yes Inv 5 / Resp Known to be working delete (15 days trial) Profile Shows all mail folders in one view, Android Moxier Mail Em/Ca/Co/Ta Yes Yes Yes Inv / Resp commercial delete syncs into own address book. Issues with HTC and 2.3.5 devices! Good Android 2.x (2.2+) & 3 Em/Ca/Co Full ROM No Partially 3 No Inv / Resp native See FAQ below. Best with Z-Push 2.0.5 or newer. Nokia Mail 2 (e.g. E75) Profile FW 201.12.01 presents errors with HTML E-mails Nokia Em/Ca/Co/Ta No Partially 3 No Inv / Resp native (build in Activesync ) delete New firmware reported to fix issues. HP PalmPre WebOS Em/Ca/Co/Ta No wipe No Yes Yes Inv / Resp native Latest Z-Push version recommended E/N-Series Profile Yes, s ince 3 Respond Reasonable Nokia Em/Ca/Co/Ta Partially No free app Stability issues reported. Mail4Exchange delete MfE v.3 only 3 Profile Various – RoadSync Em/Ca/Co/Ta No Partially 3 No unknown 4 paid app Known to be working. Feedback requested! delete Samsung Bada Wave 1.0 Known to be working with Z-Push 1.5.x. Limited Em/Ca4 unknown 4 No unknown 4 Yes No unknown 4 (e.g. GT-S 8500) Feedback requested for Z-Push 2.x! Compatible since firmware Maemo 5 PR1.1 Nokia N900 - M4E on Linux Em/Co 4 unknown 4 unknown 4 unknown 4 unknown 4 Limited unknown 4 Best with Z-Push 2.0.6 or newer. 1 E-Mail (Em), Contacts (Co), Calendar (Ca), Tasks (Ta), Notes (No) 2 Additional Contact and Calendar folders 3Client limitation 4Detailed feedback requested 5No resources Delft | Hannover | Stuttgart | Belo Horizonte Elektronicaweg 20, 2628 XG Delft | T: +31 15 2517715 | www.zarafa.com | [email protected] Debugging hints and FAQ GENERAL • Repeatedly “Command denied: Retry after sending a PROVISIONING command” in log: Most probably your client doesn’t support provisioning. Try to enable LOOSE_PROVISIONING in your configuration. If the messages continue, try to reconfigure your ActiveSync profile. If it doesn’t help, disable PROVISIONING completely in your configuration file (disables provisioning for all users and devices). • I want to remote wipe users devices without installing the Webaccess plugin: Use the command line administration tool: z-push-admin • Attachments of appointments are not available on the mobile: This is a limitation of ActiveSync and unfortunately not available.