BlackBerry Z10 Smartphone User Guide Published: 2014-05-07 SWD-20140507102407767 Contents Setup and basics........................................................................................................................................... 6 New in this release.........................................................................................................................................6 Your device at a glance.................................................................................................................................. 7 What's different about BlackBerry 10?............................................................................................................8 Home screen at a glance..............................................................................................................................16 Application icons......................................................................................................................................... 16 Notification icons.........................................................................................................................................19 Menu icons..................................................................................................................................................20 Inserting the micro SIM card, battery, and media card.................................................................................. 20 Set up your device using the Setup app........................................................................................................ 24 Using the touch screen................................................................................................................................ 25 Personalizing your device.............................................................................................................................30 Where do I find customer support?............................................................................................................... 30 Device Switch.............................................................................................................................................. 31 BlackBerry ID.............................................................................................................................................. 36 Phone and voice.......................................................................................................................................... 40 Phone basics............................................................................................................................................... 40 Notifications and ring tones..........................................................................................................................49 Voicemail.....................................................................................................................................................54 Voice Control............................................................................................................................................... 56 BlackBerry Hub and email........................................................................................................................... 62 The BlackBerry Hub at a glance................................................................................................................... 62 BlackBerry Hub and email........................................................................................................................... 62 BBM............................................................................................................................................................87 Facebook.................................................................................................................................................... 87 Twitter......................................................................................................................................................... 87 LinkedIn...................................................................................................................................................... 87 joyn............................................................................................................................................................. 87 Media.......................................................................................................................................................... 91 Change the media volume............................................................................................................................91 Supported audio and video file extensions, formats, and codecs................................................................... 91 Camera........................................................................................................................................................92 Pictures.......................................................................................................................................................98 Music........................................................................................................................................................ 102 Videos....................................................................................................................................................... 106 BlackBerry Story Maker............................................................................................................................. 108 Media sharing............................................................................................................................................110 Games.......................................................................................................................................................111 Settings..................................................................................................................................................... 114 Customize your device settings.................................................................................................................. 114 How do I update the software on my BlackBerry 10 device?........................................................................ 117 Battery and power..................................................................................................................................... 118 Connections.............................................................................................................................................. 125 BlackBerry Keyboard and typing................................................................................................................ 145 Language.................................................................................................................................................. 154 Screen display........................................................................................................................................... 155 Accessibility.............................................................................................................................................. 156 Media cards and storage............................................................................................................................166 BlackBerry Link features on your device..................................................................................................... 171 Applications and features...........................................................................................................................174 Organizing your apps................................................................................................................................. 174 Calendar....................................................................................................................................................176 Contacts....................................................................................................................................................185 Clock.........................................................................................................................................................193 BlackBerry World.......................................................................................................................................199 Android apps ............................................................................................................................................ 203 Maps and GPS........................................................................................................................................... 204 Browser.....................................................................................................................................................211 The Smart Tags application explained........................................................................................................ 219 Search your device.................................................................................................................................... 222 File Manager..............................................................................................................................................224 Calculator..................................................................................................................................................228