ADMINISTRATOR GUIDE Storage Resource Monitor Version 6.9 Last Updated: Tuesday, June 4, 2019 © 2019 SolarWinds Worldwide, LLC. All rights reserved. This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors. SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. 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All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies. page 2 ADMINISTRATOR GUIDE: STORAGE RESOURCE MONITOR Table of Contents Introduction 8 Introduction to Storage Resource Monitor 8 SRM architecture 8 Licensing Storage Resource Monitor (SRM) 9 Add arrays to SRM 10 Add arrays to SRM 10 Configure your storage arrays for SRM 12 Manage arrays, providers, and credentials in SRM 13 Manage arrays 14 Manage providers 14 Manage credentials 14 Add your storage array for monitoring with SRM 15 Unmanage and remanage an array in SRM 17 EMC XtremIO and Pure Storage capacity savings technologies 17 Administer 19 Administer SRM 19 Log in to the Orion Web Console 19 Views and widgets in SRM 20 Views 20 Widgets 20 Manage SRM settings 21 Change global SRM settings 22 Change object-specific SRM settings 22 Edit storage object properties in SRM 23 Edit an individual storage object 23 Edit multiple storage arrays 24 Edit array polling frequencies 24 Manage thresholds for SRM 26 page 3 Set SRM thresholds 26 Set SRM thresholds for specific storage objects 27 Set dynamic baseline thresholds 27 Monitor hardware health for SRM 28 SRM hardware health metrics 28 SRM hardware health widgets 30 Enable hardware health monitoring for SRM 30 Manually enable or disable hardware health monitoring for an array 30 Manually enable or disable individual hardware health sensors 30 Use custom thresholds for hardware health 31 Change the hardware health temperature units 31 Hardware Health Overview 32 Hardware Details 32 Hardware Health 32 Current Hardware Health 33 Use alerts with SRM 33 Run reports in SRM 33 Schedule reports 33 Solutions 35 SRM solutions 35 Use SRM with SRM Profiler 35 Prerequisites 35 The Storage Manager Integration module 35 Which arrays are supported by SRM and SRM Profiler? 36 Reclaim your license from SRM 38 Authentication between SRM and SRM Profiler 38 Integrate SRM and SRM Profiler 39 Disable integration between SRM and SRM Profiler 39 Key licensing scenarios when SRM Profiler and SRM are integrated 40 Add an array to the SRM Orion module 40 page 4 ADMINISTRATOR GUIDE: STORAGE RESOURCE MONITOR Add an array to the SRM Profiler module 40 Use Additional Polling Engines with SRM 41 Install and configure an Additional Polling Engine (APE) 41 Use an additional web server with SRM 41 Requirements 41 Install an Additional Web Server 42 Use AppStack with SRM 42 Use PerfStack™ with SRM 43 Create Performance Analysis dashboards 44 Share Performance Analysis projects 46 Troubleshooting 46 Map your storage environment with SRM and other Orion modules 47 Automatic end-to-end mapping 47 Automatic end-to-end mapping of your physical servers 47 Automatic end-to-end mapping of virtual servers using VMware or Hyper V 48 Manual end-to-end mapping 48 Map a volume 48 Edit a volume mapping 49 Unmap a volume 49 Widgets 51 SRM widgets 51 Add a widget to a view 51 SRM widgets (A - C) 53 All Active Alerts on Storage Objects or Active Alerts on this... 53 Aggregated NAS Volume Capacity 53 All Active Alerts on Storage Objects or Active Alerts on this... 53 All Storage Objects 53 Array Details 54 Array Polling Details 54 Array Status 55 page 5 Arrays on this Server 56 Capacity Summary 56 Custom Properties for File Shares 56 Custom Properties for LUNs 57 Custom Properties for Pools 57 Custom Properties for Storage Arrays 57 Custom Properties for Storage Providers 57 Custom Properties for Volumes 58 Custom Properties for VServers 58 SRM widgets (D - M) 58 Disks on this Array or Cluster 58 File Share Details 59 Free LUNs 59 Getting Started Monitoring File Storage for EMC VNX Arrays 59 IO Size 59 IOPS Performance 59 IOPS Performance per Related LUN or NAS Volume 60 Latency Histogram for LUNs or NAS volumes 60 Latency Performance 60 Latency Performance per Related LUN or NAS Volume 61 LUN Details 61 LUN Masking 62 LUNs by Performance 63 Management 63 SRM widgets (N - S) 64 NAS CIFS/SMB Shares 64 NAS NFS Exports 64 NAS Volumes by Performance 65 Performance Comparison 65 Performance Summary 66 page 6 ADMINISTRATOR GUIDE: STORAGE RESOURCE MONITOR Hitachi arrays 66 Raw Disk Capacity Summary 67 Read/Write IOPS Ratio / Cache Hit Ratio 67 Server Details 67 Server Volumes by Capacity 68 Servers on this... 68 Storage Objects by Capacity Risk 68 Storage Objects by Performance Risk 69 Storage Pool Capacity Summary 69 Storage Pool Details 70 SRM widgets (T - V) 71 Thick LUNs (by Capacity) 71 Thick NAS Volumes (by Capacity) 72 Thick Storage Pools (by Capacity) 72 Thin LUNs (by Capacity) 73 Thin NAS Volumes (by Capacity) 73 Thin Storage Pools (by Capacity) 74 Throughput Performance 74 Top XX LUNs by Total IOPS 74 Top XX NAS Volumes by Total IOPS 75 Usable Capacity Summary 75 NAS Volume Details 75 Vserver Details 76 Vserver Management 76 Vservers on this Cluster 76 page 7 Introduction Introduction to Storage Resource Monitor SolarWinds Storage Resource Monitor (SRM) monitors performance and capacity of your storage arrays, helping you locate and resolve storage related issues. SRM supports multiple devices and vendors, providing real-time, unified visibility for all layers of your storage infrastructure. l For a complete list of supported devices, see Add arrays to SRM. l For information on installing or upgrading SRM for the first time, see the Use the SolarWinds Orion Installer to install or upgrade Orion Platform products article. l See also the Getting Started Guide for SRM. This administration guide contains the following sections: Add arrays to SRM Enable the arrays in your storage environment to be discovered and monitored by SRM. Administer SRM As soon as devices are detected, data shows up for all storage layers on the real-time performance and capacity dashboards. Drag-and-drop vendor-agnostic resources can be added and customized to let you monitor all your storage devices however you want. Set up alerts to notify you before performance and capacity issues become problems. Use pre-built alerts, create alerts, and fine tune the warning and critical thresholds for device types or individual devices. Create predefined and custom reports to see performance and capacity trends in your storage environment. SRM solutions Add addition polling engines or web servers as your storage environment expands. The SRM Profiler module is also included with SRM, which gives access to more array vendors and models. This can be integrated with SRM and share the same licenses. Integrate SRM with other SolarWinds Orion modules such as SAM to take advance of SolarWinds Orion monitoring solutions using AppStack and Network Atlas. SRM widgets The SRM Web Console dashboards provide over 40 widgets that give real-time and historical SRM data in immediate, vendor-agnostic formats. When SRM is used with other SolarWinds Orion products you can build your own dashboards and NOC displays to meet your monitoring requirements. SRM architecture The following graphic outlines the architecture of Storage Resource Monitor. page 8 ADMINISTRATOR GUIDE: STORAGE RESOURCE MONITOR Licensing Storage Resource Monitor (SRM) SRM is licensed in the same way as other Orion Platform products, as described in License Orion Platform products. However, SRM license levels apply to the number of hard drives and solid state drives and across all Shared Storage (SAN, NAS) systems rather than nodes. This is the number of actual physical drives, regardless of capacity or technology. Disk drives in servers are not counted. All disk drives managed by the monitored SAN/NAS system will be automatically included for licensing. For example, the SRM25 license will cover storage environments of up to 25 drives. The SRM50 license covers 26 to 50 drives, and so on. The SRM license covers both the SRM Orion module and the SRM Profiler module. For information on how the license is shared if you are running both modules, please see Use SRM with SRM Profiler. page 9 Add arrays to SRM Add arrays to SRM The following table provides links to SolarWinds knowledge base articles that give the credentials and other information