Guidelines to implement BiTiBi services Deliverable D2.2 August 2014 Guidelines to implement BiTiBi services - August 2014 bitibi.eu fb/biketrainbike @biketrainbike 1 Work Package 2 Deliverable 2.2 Grant agreement number: IEE/13/497/SI2.675773 Project acronym: BiTiBi Project title: Easy and energy efficient from door to door Bike+Train+Bike Document name: D2.2_BiTiBi_guidelines_draft_version_20140109_IV_HN Authors: inno-V (Henk Nanninga), with contributions from TML (Bruno van Zeebroeck), NS (Lotte van Grol), AIM (Silvia Casorrán), Copenhagenize (Clotilde Imbert), BlueBike (Sven Huysmans), Poliedra (Federico Lia), MR (Lisan Beentjes) and UIC (Nicholas Craven) Photos: inno-V, NS, Merseyrail, Blue Bike, AIM, Copenhagenize Design Co, FG Catalunya, Poliedra, FerrovieNord, Google Maps, Wikipedia, Fietsersbond, Brompton Contents: Robust guidelines for implementing the BiTiBi seamless door to door transport approach for achieving a travel behavioural change and modal shift from car to bike and train and from bus/tram and train to bike and train; Target group: This version (D2.2) is meant as a public version for rail and bike operators and other stakeholders (local and regional authorities, mobility consultancies). The final version of the guidelines (D2.5) will be public at the end of the project and take into account the lessons learnt during the project. Guidelines to implement BiTiBi services - August 2014 bitibi.eu fb/biketrainbike @biketrainbike 2 Contents 1 Introduction ............................................................................................................................. 6 1.1 Reading guide ........................................................................................................... 6 1.2 Definition of BiTiBi ..................................................................................................... 6 1.3 The proven Dutch approach ..................................................................................... 7 1.4 Adaption of the approach in other countries ........................................................... 14 2 Why BiTiBi? .......................................................................................................................... 16 2.1 The result of the BiTiBi approach ............................................................................ 17 2.2 Advantages for residents, commuters, visitors ....................................................... 18 2.3 Advantages for railway operators ........................................................................... 19 2.4 Advantages for local communities .......................................................................... 20 2.5 Advantages for bicycle facility suppliers ................................................................. 21 3 How to implement BiTiBi? .................................................................................................... 22 3.1 BB1 – Safe, sheltered, convenient bike parking ..................................................... 22 3.1.1 Location, location, location ..................................................................................... 22 3.1.2 Quantity ................................................................................................................... 24 3.1.3 Quality ..................................................................................................................... 26 3.1.4 Price ........................................................................................................................ 27 3.1.5 Opening hours ........................................................................................................ 28 3.1.6 Maintenance, monitoring and regulation................................................................. 28 3.1.7 Attractiveness ......................................................................................................... 31 3.2 BB2 – Convenient public bike access..................................................................... 32 3.2.1 Product .................................................................................................................... 33 3.2.2 Price ........................................................................................................................ 34 3.2.3 Process ................................................................................................................... 34 3.2.4 Place ....................................................................................................................... 35 3.2.5 Other questions ....................................................................................................... 37 Guidelines to implement BiTiBi services - August 2014 bitibi.eu fb/biketrainbike @biketrainbike 3 3.3 BB3 – Unity of bike-train organizations................................................................... 39 3.4 BB4 – Easy payment systems, processes, fares ................................................... 40 3.5 BB5 – Positive communication and marketing ....................................................... 41 4 Other aspects (not included in the BiTiBi approach) ............................................................ 44 4.1 Cycle friendly station environment .......................................................................... 44 4.1.1 Safe routes with bicycle paths and/or lanes ........................................................... 44 4.1.2 Availability of bicycle (repair) shops ........................................................................ 45 4.1.3 Natural and human-made barriers .......................................................................... 46 4.2 Tax benefits for cyclists ........................................................................................... 47 4.3 Bicycling facilities at work ....................................................................................... 47 4.4 Bicycle facilities at home ......................................................................................... 47 5 More information................................................................................................................... 49 1 Annex 1 - Determine the number of racks – some examples .............................................. 51 1.1 Houten .................................................................................................................... 52 1.2 Bunnik ..................................................................................................................... 53 1.3 Utrecht Overvecht ................................................................................................... 54 2 Annex 2 - Local Police Regulations – an example ............................................................... 56 3 Annex 3 - Maintenance agreement – an example ............................................................... 57 4 Annex 4 - Some business cases .......................................................................................... 58 4.1 The NS Fiets organisation ...................................................................................... 58 4.1.1 Headquarters .......................................................................................................... 58 4.1.2 Investment and maintenance costs ........................................................................ 58 4.1.3 Costs for local staff.................................................................................................. 58 4.1.4 Income from parking and repair .............................................................................. 58 4.1.5 Income from third parties ........................................................................................ 58 4.1.6 Financial results ...................................................................................................... 58 4.2 The OV-fiets system ................................................................................................ 58 4.2.1 Headquarters .......................................................................................................... 58 Guidelines to implement BiTiBi services - August 2014 bitibi.eu fb/biketrainbike @biketrainbike 4 4.2.2 Costs for local staff, the event and maintenance organisation ............................... 58 4.2.3 Investment costs ..................................................................................................... 58 4.2.4 Automation costs .................................................................................................... 58 4.2.5 Maintenance costs .................................................................................................. 58 4.2.6 Promotion costs ...................................................................................................... 58 4.2.7 Income from rentals ................................................................................................ 58 4.2.8 Income from third parties ........................................................................................ 58 4.2.9 Financial results ...................................................................................................... 59 4.3 Examples ................................................................................................................ 59 4.3.1 Bicycle parking at Utrecht Overvecht station .......................................................... 59 4.3.2 Bicycle parking at Houten station