CCRS Quick Start Guide for Program Administrators September 2017 www.citihandlowy.pl Bank Handlowy w Warszawie S.A. CitiManager Quick Start Guide for Program Administrators | Table of Contents Table of Contents Introduction………………………………………………………................................................................................................................................................................… 3 Basic Navigation………………………………………………………………………………………………………………………………………………………………………………….……………….….……... 4 Getting Started…….…………………………………………………………………………………………………………….………………………………………………………………………………….……….. 8 Access CCRS………………………………………………………………………………………………………………………………………………………………………………………………….….…………... 12 Run Standard Reports Using a Template………………………………………………………………………………………………………………………………………………….….………….…….. 14 Edit a Report from the Report Viewer……………..……………………………………………………………………………………………………………………………………………..………...….. 17 Export a Report…………………………………………………………………………………………………………………………………………………………………………………………….……...…….…. 20 Add/View Report in the History List……………………………………………………………………………………………………………………………………………………………………..……….. 21 Subscribe to a Report………………………………………………………………………………………………………………………………………………………………………………………………….... 23 Save Report Templates — My Reports………………………………………………………………………………………………………………………………………………….………………….…... 27 Appendix…………………………………………………………….…………………………………………………………………………………………………………………………………………………..……. 29 Report Viewer Toolbars…………….…………………………………………………………………………………………………………………………………………………………………………….……. 29 Set User Preferences………………….………………………………………………………………………………………………………………………………………………………………………….……... 34 2 CCRS® — Quick Start Guide | Introduction Introduction The Citibank Custom Reporting System (CCRS) is a comprehensive online tool that captures and manages information related to your card transactions, from line-item details to consolidated transaction data and everything in between. CCRS provides the information you need to: • negotiate with vendors; • analyse business expenses; • ensure compliance with organizational policies. Comprehensive Data — Flexible Delivery You can create dynamic queries and download data into spreadsheet, database or word processing formats. CCRS provides you with: • online access to over 650 data elements; • the ability to save customization for faster report setup; • email notification so you can retrieve reports at your convenience; • the ability to schedule reports to run when you need them. Web-browser Compatibility The following web-browser options may be used to access CCRS: • Microsoft Internet Explorer 7.x, 8.x, 9.x, 10.x; • Firefox 14.x – 19.x • Google Chrome 20.x — 25.x; • Safari 5.x, 6.x. Update Frequency CCRS is updated with the most recent account and transaction data beginning midnight Eastern Standard Time, Monday – Friday. The update can take up to 12 hours to complete. 3 CCRS® — Quick Start Guide | Basic Navigation Basic Navigation Home Screen After you log in to CCRS, the Home screen displays. The Home screen displays summary sections with shortcuts to the most commonly used folders and reports. From this screen, you can navigate directly to where the report is stored. Screen Step/Action Home Screen 5 1. Shared Reports — contains folders that store standard report templates. These templates can be used by anyone with access to the Shared 1 Reports folder. 2. My Reports — contains report templates created by you for your specific reporting needs. 2 Templates in this folder cannot be viewed or used by anyone other than you. 3. History List — contains reports that have been 3 run and saved for future viewing. Reports in the History List contain data from the point in time at which the report was run. The History List can 4 store up to 50 reports for up to 180 days. 4. My Subscriptions — contains subscriptions of Home Screen reports which you have registered to run automatically and at a selected frequency. Subscribed reports that you have registered are kept in the History List. If you choose to, you can elect to receive email notifications when the report is ready to be viewed. You can identify a subscribed report when the word “Archived” displays in brackets next to the report name. 5. Update Frequency — CCRS is updated with the most recent account and transaction data beginning midnight Eastern Standard Time, Monday–Friday. The update can take up to 12 hours to complete. The Last Post Date is the day all transactions were posted to CCRS. If the Last Post Date does not display on the Home screen, it can be viewed on the User Entitlements screen. The Load Last Updated Date is the day the last data load was completed. 4 CCRS® — Quick Start Guide | Basic Navigation Navigation Tabs and Buttons From any screen in CCRS, there are navigational tabs, buttons and links displayed at the top of the screen that allow you to access report templates, saved reports, your subscriptions and History List. You can also create a report and access your preferences and User entitlements. Screen Step/Action Navigational Tabs 1. Home — displays summary sections for Shared 1 2 3 4 5 6 7 8 Reports, My Reports, History List and My Subscriptions. 2. Shared Reports — contains folders that store Navigation Tabs and Buttons standard report templates. These templates can be used by anyone with access to the Shared Reports folder. 3. My Reports — contains report templates created by you for your specific reporting needs. Templates in this folder cannot be viewed or used by anyone other than you. 4. Create Reports — contains report wizards for creating ad-hoc reports. An ad-hoc report is a report built from scratch. 5. My Subscriptions — contains subscriptions of reports which you have registered to run automatically and at a selected frequency. Subscribed reports that you have registered are kept in the History List. You will receive email notifications when the report is ready to be viewed. You can identify a subscribed report when the word “Archived” displays in brackets next to the report name. 6. History List — contains reports that have been run and saved for future viewing. Reports in the History List contain data from the point in time at which the report was run. The History List can store up to 50 reports for up to 180 days. 7. Preferences — contains user preference options. Preferences allow you to set a new home page, manage export options and manage how your report displays with grid and graph options. 8. User Entitlements — displays your region, hierarchy of accounts to which you have access, and the last post date. You can view accounts in the hierarchies displayed as well as hierarchies in sub-units that fall below the displayed hierarchies. 5 CCRS® — Quick Start Guide | Basic Navigation Screen Step/Action Links 9 10 11 9. Contact Us — provides a list of contact numbers that can be used when you require technical assistance. 12 13 14 15 10. Help — provides a list of reference material Navigation Tabs and Buttons such as User Guides, Data Dictionary, Tutorials and Frequently Asked Questions. 11. Logout — allows you to exit your current reports session. Clicking the [X] in the upper right corner will close your reports session but the reports browser will still be assigned to the last hierarchy accessed. If you need to access a different reporting hierarchy, you must click the Logout link or your new browsing session will not load. Navigational Buttons 12. Home — allows you to navigate back to the Home screen. 13. Back — allows you to go back to the previous screen. 14. Forward — allows you to navigate forward a screen (provided you used the Back button). 15. Return To — allows you to navigate to one folder up. 6 CCRS® — Quick Start Guide | Basic Navigation Side Navigation Panel When you click on the navigational tabs for Shared Reports, My Reports, My Subscriptions and History List, a navigation panel displays on the left side of the screen. Screen Step/Action Side Navigation Panel 1. New Report — creates new report. 2. Create — creates a new report or new folder. 1 3. Search — searches for objects such as attributes and metrics. You can also use it to filter by 2 search type, date and owner. 3 4 4. Shared Reports — navigates to the Shared 5 Reports folder. 6 7 5. My Reports — navigates to My Reports folder. 8 9 10 11 6. My Subscriptions — navigates to My Subscriptions list. 7. History List — navigates to your History List Side Navigation Panel folder. 8. Create New Folder — creates a new folder. 9. List View — displays folders in a list. 10. Icon View — displays folders as icons. 11. Refresh Screen — refreshes your screen. 7 CCRS® — Quick Start Guide| Getting Started Getting Started Overview While it is possible to create reports from scratch, a lot of your reporting requirements can be met by running reports from existing templates. Once you select a report template, you may be required to complete prompts, which are filters for the report. Once you complete the prompts, you can run the report and then view and edit it in the Report Viewer. You can also export a report, for example to Excel, save the report, add it to your History List or subscribe to a report. Report Process Flow Report Templates The system contains report templates which have pre-defined attributes, metrics, filters and prompts. For more information about running a report using a report template, refer to the Run Reports section. Sample Report Template Report Template Icon A report template icon is a shortcut to a report template. Report templates are accessed from Shared Reports folders. When you click a report