Front Cover 2 postal bulletin 22284 (5-6-10) Contents NATIONAL DOG BITE PREVENTION PULL-OUT INFORMATION WEEK, MAY 16–22, 2010 . 3 Fraud POLICIES, PROCEDURES, AND Withholding of Mail Orders . 31 FORMS UPDATES Invalid Express Mail Corporate Account Numbers . 31 Missing, Lost, or Stolen U.S. Money Order Forms . 33 Manuals Missing, Lost, or Stolen Canadian Money Order Forms . 38 DMM Revision: 2010 Standard Mail Incentive Verifying U.S. Postal Service Money Orders . 40 Program (aka 2010 Summer Sale) . 16 Counterfeit Canadian Money Order Forms . 40 IMM Revision: Jewelry Items Mailed to Australia . 17 IMM Revision: New “Observations” Added for Iran. 18 Toll-Free Number Available to Verify Canadian Money Orders . 40 IMM Revision: Exporting Munitions (Defense Articles) and Related Technical Data . 19 Other Information IMM Revision: Revised PS Form 2976, Customs Overseas Military/Diplomatic Mail . 41 Declaration CN 22 — Sender’s Declaration . 20 Handbooks Handbook F-101 Revision: Lobby Service Collections . 23 Postal Bulletin Index Publications Annual Index. PB 22276 (1-14-10) Publication 75, Mover’s Guide, News: the May 2010 Mover’s Guide Has Been Distributed. 24 Publication 431 Revision: Changes to Post Office Box Service and Caller Service Fee Groups. 25 Publication 552, Manager’s Guide to Understanding, Investigating, and Preventing Harassment . 25 ORGANIZATION INFORMATION Delivery Love: Pansies in a Basket Stamp Mailbox Improvement Week, May 16–22 . 26 Finance Stop Submission of PS Forms 2976 and 2976-A to the Scanning and Imaging Center . 57 POS ONE Bank Secrecy Act Online Forms. 57 Human Resources Equal Employment Opportunity Policy Statement . 57 New FERS Accrued Unused Sick Leave Ruling in Effect . 59 USPS National Emergency Hotline Intelligent Mail and Address Quality Is your facility operating? Call 888-363-7462 Post Office Changes . 59 Mailing and Shipping Services Mail Alert . 60 Philately Pictorial Postmarks Announcement . 60 How to Order the First Day of Issue Digital Color or Traditional Postmarks . 69 Displaying the U.S. Flag and the POW-MIA Flag . 72 Stamp Out Hunger Food Drive Poster. 73 Retail Stamps by Mail — Brochure Ordering Information . 74 Also on the Web at www.usps.com/cpim/ftp/bulletin/pb.htm National Dog Bite Prevention Week, May 16–22, 2010 postal bulletin 22284 (5-6-10) 3 National16–22, 2010 Dog Bite Prevention Week, May 4 postal bulletin 22284 (5-6-10) National Dog Bite Prevention Week, May 16–22, 2010 I: Stay Alert: Don’t Be Fooled by “My Dog Won’t Bite!” National Dog Bite Prevention Week, May 16–22, 2010 postal bulletin 22284 (5-6-10) 5 II. Fiscal Years 2008 and 2009 Total OSHA-Recordable Dog Attacks and Bites Area PFC FY2008 FY2009 PACIFIC HONOLULU 10 3 WESTERN BIG SKY 6 4 WESTERN ALASKA 4 5 SOUTHEAST MISSISSIPPI 7 8 SOUTHWEST ARKANSAS 12 9 SOUTHEAST SOUTH GEORGIA 23 10 NORTHEAST NEW YORK 9 11 SOUTHWEST ALBUQUERQUE 17 11 NORTHEAST NORTHERN NEW ENGLAND 14 15 CAP METRO GREATER SOUTH CAROLINA 8 16 EASTERN APPALACHIAN 18 16 NORTHEAST CARIBBEAN 25 17 SOUTHEAST ATLANTA 21 18 WESTERN DAKOTAS 11 18 WESTERN NEVADA-SIERRA 14 20 CAP METRO GREENSBORO 23 22 NORTHEAST WESTCHESTER 35 22 SOUTHEAST NORTH FLORIDA 28 23 NORTHEAST SOUTHEAST NEW ENGLAND 18 24 SOUTHEAST ALABAMA 32 24 CAP METRO NORTHERN VIRGINIA 43 25 WESTERN SALT LAKE CITY 22 25 WESTERN PORTLAND 39 26 CAP METRO RICHMOND 24 29 CAP METRO MID-CAROLINAS 38 29 GREAT LAKES GREATER MICHIGAN 22 30 GREAT LAKES LAKELAND 46 30 SOUTHWEST OKLAHOMA 62 30 SOUTHWEST FORT WORTH 39 31 WESTERN CENTRAL PLAINS 42 33 CAP METRO CAPITAL 41 34 NORTHEAST ALBANY 52 35 PACIFIC SAN FRANCISCO 27 35 GREAT LAKES DETROIT 55 36 EASTERN KENTUCKIANA 40 37 EASTERN PHILADELPHIA METROPOLITAN 48 38 GREAT LAKES SOUTHEAST MICHIGAN 34 38 GREAT LAKES GATEWAY 47 39 NORTHEAST GREATER BOSTON 31 39 NORTHEAST LONG ISLAND 57 39 WESTERN COLORADO/WYOMING 53 40 6 postal bulletin 22284 (5-6-10) National Dog Bite Prevention Week, May 16–22, 2010 Area PFC FY2008 FY2009 CAP METRO BALTIMORE 40 41 EASTERN WESTERN NEW YORK 38 41 EASTERN CENTRAL PENNSYLVANIA 32 41 NORTHEAST CONNECTICUT VALLEY 54 41 SOUTHWEST DALLAS 47 42 NORTHEAST TRIBORO 57 43 WESTERN ARIZONA 72 43 SOUTHEAST SUNCOAST 50 44 WESTERN HAWKEYE 41 44 EASTERN COLUMBUS 41 45 GREAT LAKES NORTHERN ILLINOIS 39 47 NORTHEAST NORTHERN NJ 65 48 SOUTHEAST TENNESSEE 37 48 EASTERN SOUTH JERSEY 43 49 GREAT LAKES CENTRAL ILLINOIS 77 49 WESTERN SEATTLE 53 50 EASTERN CINCINNATI 48 52 EASTERN WESTERN PENNSYLVANIA 50 54 GREAT LAKES CHICAGO 34 54 WESTERN NORTHLAND 53 55 WESTERN MID-AMERICA 50 56 PACIFIC SAN DIEGO 53 57 SOUTHWEST LOUISIANA 83 57 SOUTHEAST SOUTH FLORIDA 68 58 SOUTHWEST RIO GRANDE 57 61 GREAT LAKES GREATER INDIANA 60 63 PACIFIC BAY-VALLEY 65 65 PACIFIC SIERRA COASTAL 96 67 EASTERN NORTHERN OHIO 63 76 PACIFIC SACRAMENTO 69 78 SOUTHWEST HOUSTON 106 89 PACIFIC LOS ANGELES 97 94 PACIFIC SANTA ANA 94 117 TOTAL: 3129 2863 National Dog Bite Prevention Week, May 16–22, 2010 postal bulletin 22284 (5-6-10) 7 III. Build Community Awareness Through Media Attention (Television, Radio, and Print) Building Community Awareness through Media whose owners used those famous last words, “my Attention. dog won’t bite.” Public Service Announcements — Dog Bite Preven- According to the AVMA, as many as 800,000 people tion Week. annually are admitted to U.S. emergency depart- An Employee Event the Media Will Love. ments with dog bite–associated injuries, and count- less more bites go unreported and untreated. Media Advisory. News Release — A Different Kind of Chorus. How to Avoid Being Bitten Postmaster Newspaper Column No 1. Don’t run past a dog. The dog’s natural instinct is to chase and catch prey. Postmaster Newspaper Column No 2. If a dog threatens you, don’t scream. Avoid eye con- Postmaster Newspaper Column No 3. tact. Try to remain motionless until the dog leaves, For information regarding the above media outreach and then back away slowly until the dog is out of opportunities, visit http://safetytoolkit.usps.gov/Resources. sight. In the left sidebar, click Safety Programs. Don’t approach a strange dog, especially one that’s In the right sidebar, under “Safety Programs tethered or confined. Resources,” click Accident Reduction Center. While letter carriers are discouraged from petting ani- On the Accident Reduction Center page, click ARC — mals, people who choose to pet dogs should always Dog Bite prevention and Awareness Publicity Infor- let a dog see and sniff them before petting the mation. animal. Under “Resources for Postmasters,” under Working If you believe a dog is about to attack you, try to with the Community,” select the appropriate letter. place something between yourself and the dog, such Dog Bite Prevention Background and Tips as a backpack or a bicycle. How to Be a Responsible Dog Owner The Victims Obedience training can teach dogs proper behavior More than 4.5 million people attacked annually. and help owners control their dog in any situation. Children are the majority of victims and are 900 times more likely to be bitten than letter carriers. When the letter carrier comes to your home, keep your dog inside, away from the door, in another room, The American Veterinary Medical Association or on a leash. (AVMA), the Humane Society of the United States (HSUS), and the American Academy of Pediatrics Don’t let your child take mail from the letter carrier in (AAP) report that small children, the elderly, and letter the presence of your dog. Your dog’s instinct is to carriers, in that order, are the most frequent victims. protect the family. Dog attacks are the most commonly reported child- Spay or neuter your dog. Neutered dogs are less hood public health problem in the United States. likely to bite. Humane Society of the United States (HSUS) statistics reflect that dogs that have not been The AVMA also reports that the number of dog spayed or neutered are up to three times more likely attacks exceeds the reported instances of measles, to be involved in a biting incident than neutered or whooping cough, and mumps, combined. Dog bite spayed dogs. victims account for up to 5 percent of emergency room visits. Dogs that haven’t been properly socialized, receive little attention or handling, or are left tied up for long Many of the OSHA-recordable bites that were periods of time frequently turn into biters. reported by letter carriers in 2009 came from dogs 8 postal bulletin 22284 (5-6-10) National Dog Bite Prevention Week, May 16–22, 2010 FOR IMMEDIATE RELEASE Contact: [Insert your name] [Insert Date] [Insert your phone number] Internet: www.usps.com Public Service Announcement May 16–22 is National Dog Bite Prevention Week Below, are three public service announcements (PSAs) for your consideration. Spring is here, more people and dogs will be on the street, and this is the perfect time to participate in an education campaign aimed at reducing these painful and costly attacks. For decades, the U.S. Postal Service® has taken a leadership role in preventing animal attacks because letter carriers are the third most likely group to be bitten by a dog. Children and the elderly rank number one and two, respectively. More information is found on the Dog Bite Prevention Background and Tips sheet attached. [Attach Dog Bite Prevention Background and Tips sheet.] Please join the Postal Service™ in this important public education campaign by using these public service announcements and by interviewing Postal Service, animal protection, and public health officials during National Dog Bite Prevention Week. PSA 1 It’s that time of year again, and the Postal Service, health care providers, and animal protection professionals need your help.