AMMAN TERMINAL MOVE SELF SERVICE Consumer Newsletter – April 2013 From 20 March 2013 Amman Terminal 2 will close and all British Airways flights will BAG TaGGING move to the new passenger Terminal at the Amman Queen Alia International Airport. NOW AT LONDON Eligible passengers will have access to Royal Jordanian Crown Lounge. HEATHROW BRITISH AIRWAYS FLIES INTO THE GUINNESS TERMINAL 1 WORLD RECORDS BOOK Self Service Bag Tag has now been British Airways has set two Guinness World Record titles including the ‘Highest Harlem BRITISH AIRWAYS HAVE ANNOUNCED AN introduced at London Heathrow Shake’ and ‘Highest Concert’ in the sky, with Tony Hadley and Kim Wilde performing INCREASE IN THE NUMBER OF FLIGHTS TO Terminal 1. This option means their hits on a red-nosed Boeing 767 aircraft at 43,000ft for Comic Relief. NAIROBI FROM SUMMER 2013. customers will be able to print and attach bag tags at a self-service kiosk, Fronted by Shane Richie, 128 lucky passengers were treated to performances from Increase in frequency to Nairobi (NBO) from 7 per week to 8 per week went on sale then drop their bag at a bag drop Bananarama and Go West on the ground, and Tony Hadley and Kim Wilde in the air on on 13 March 2013 for travel from 12 May 2013. The BA61 from London Heathrow to desk. As well as easing congestion on Sunday 10 March. Passengers also danced their way into the Guinness World Record Nairobi will operate on a Sunday at 2020 with the return flight departing Nairobi at the airport concourse, it adds speed, books by performing the highest ‘Harlem Shake’ dance. 0145 on a Tuesday. The additional BA services, BA65/64, remain unchanged as per efficiency and convenience to the On board the flight, Captain Mannering-Smith announced when the aircraft reached the current published Summer 2013 schedule. customer experience. correct altitude for the performances to begin. In order to break the previous Guinness British Airways also has self-service World Record held by James Blunt at 42,080ft, the artists had to perform a 15-minute bag tagging at London Heathrow set at higher altitude, accompanied by musical instruments. The event officially lasted Terminal 3, London City Airport and 22 minutes and 36 seconds at 43,000ft. WELCOME TO London Gatwick. To keep the authenticity of the era, canapés inspired by British Airways 1988 menus THE LATEST were served in the lounge, and cabin crew donned original 80s Roland Klein uniforms. EDITION OF THE Celebrating 25 years of Red Nose Day, British Airways has raised over £4.5 million for BRITISH AIRWAYS Flying Start – the airline’s charity partnership with Comic Relief. NEWSLETTER Although the weather seems firmly BA CITYFLYER STARTS FLYING TO GRANADA entrenched in winter we’re hoping that the introduction of our summer IN SUMMER 2013 schedule may kickstart some warmer BA CityFlyer is to start flying to Granada from London City Airport and in doing so will temperatures and usher in sunny be the only UK airline operating to one of the most historic parts of Spain. spring! In this month’s newsletter you’ll find information regarding our new The year-round service will launch on July 25 with four flights a week initially and routes and frequency changes that will an additional flight during the summer. The service will be operated by a 98-seat come into operation. Embraer 190 jet. You can also dicover how we broke two The Granada region is situated at the foot of the Sierra Nevada mountains and is home DID YOU KNOW ABOUT… BOOKING Guinness World Records while raising to the famous Alhambra Palace, the most visited monument in Spain. money for our Flying Start charity in TICKETS FOR INfaNTS AND CHILDREN partnership with Comic Relief. Our Granada is an excellent year-round leisure destination as it is very close to the Sierra Infants – 0-23months star-studded concert hit the headlines Nevada Ski Station and is just an hour from the Mediterranean coast. with great performances from stars of • If an infant passes their second birthday whilst they are on their journey, an infant fare applies the 80s, but more importantly it will In addition to this new destination, flights from London City to Malaga will increase from for the whole journey but we will provide a seat for the return sector at no extra charge. help those around the world who need 4 to 5 flights per week for the summer schedule. support the most. • We can provide seats for infants aged between 6 and 23 months, which will be charged at a child fare. They will need either their own approved car seat or we may be able to supply seats Flight Local Local Days of From To I hope you have a great month. number departure time arrival time operation where available. BA3289 London City (LCY) Granada (GRX) 0910 1250 1.3.5.. • If there are two infants in the booking, we need one adult per infant fare if they are sitting on someone’s lap. However, one adult can travel with two infants if the second infant is aged BA3289 London City (LCY) Granada (GRX) 1520 1900 ……7 between 6 and 23 months and they pay for a child fare, so they have their own seat. The second infant will need to be seated in an approved car seat. BA3289 London City (LCY) Granada (GRX) 0940 1320* …4… Chris Rankin • Customers travelling with infants can select their seats for free from the time of booking but if they choose not to, we’ll allocate seats 3 days before the flight. Head of Consumer Sales BA3290 Granada (GRX) London City (LCY) 1335 1515 1.3.5.. Children – 2-11years BA3290 Granada (GRX) London City (LCY) 1940 2120 ……7 • For children turning 12 whilst on their journey, a child fare will apply as long as they are 11 at the start of their trip. BA3290 Granada (GRX) London City (LCY) 1400 1540* …4… • Customers travelling with children may be eligible for free seating or can pay for a seat, but if *Flight will only operate from 25 July to 31 August. seats haven’t been selected, we will allocate them 3 days before the flight..