Third-Party Agency Handbook Updated: May 18, 2020 www.enrollmentadvisory.com Headquarters: 94 Red Hawk Drive, Cranston, R.I. 02921 USA Regional Offices: China ⚫ India ⚫ Morocco ⚫ Nepal ⚫ Taiwan Contents Enrollment Advisory Group (EAG) (Click CTRL key and section title to jump to section) Welcome from our Leadership 2 Meet the Team at EAG 3 General Information 5 EAG College Partners (Click CTRL key and college name to jump to section) Concord University 6 Manhattan College 10 Montserrat College of Art 15 Nova Southeastern University 19 Swiss Education Group 28 University of Advancing Technology 32 University of Bridgeport 37 University of Nebraska at Kearney 45 Enrollment Advisory Group 1 Welcome from Enrollment Advisory Group Leadership Enrollment Advisory Group (EAG) was founded to provide global marketing and recruitment solutions for colleges and universities. We are proud to have you join us in assisting students in finding the right college for meeting their personal and professional goals. We recognize our international partners play an important role in our vision to provide the best-matched students for our college partners. As an international representative working with EAG, our team is committed to providing you with quality training, support and service as we build a mutually beneficial relationship. This guide contains training material which will aid you in training your staff and advising students through the college selection process. Each of our college partners is eager to work with you in achieving their enrollment objectives in the years to come. We look forward to a long and prosperous relationship with you. Please feel free to reach out to either of us if you need anything. Sincerely, Kenneth DiSaia President & Co-Founder [email protected] Jeffrey Greenip Executive Vice President of Operations & Co-Founder [email protected] Enrollment Advisory Group 2 Meet the Team at Enrollment Advisory Group PAWAN BISTA | VICE PRESIDENT OF SOUTH ASIA AND SOUTHEAST ASIA DEVELOPMENT Pawan heads up EAG’s regional office in Nepal and will lead in the development of the educational agency network within Nepal as well as strengthening EAG’s market position in South and Southeast Asian countries. Pawan is a self-made entrepreneur and a visionary who excels in developing markets abroad. In 2006, he founded Bradford Education Consultancy (BEC), a professional consultancy firm in Nepal servicing undergraduate and graduate students. Pawan will continue leading BEC as CEO while leading EAG’s office in Nepal. LAHSEN BIZRAGANE | VICE PRESIDENT OF MIDDLE EAST AND NORTH AFRICA DEVELOPMENT As the founder of Global-Exchange, Lahsen brings 12+ years of experience to the international higher education arena. He holds an MBA in Global Business Leadership and an Advanced Graduate Certificate in Global Studies and International Affairs. Lahsen has broad experience in all aspects of international admissions, academic advising, enrollment and recruitment within the Middle East and North Africa markets. Lahsen will provide support and service and develop EAG network in the Middle East and North Africa. ANKITA ADHIKARY | VICE PRESIDENT OF INDIA DEVELOPMENT Ankita leads the development of the educational agency network in India as well as strengthening our college partners’ market positions within India. Her background includes professional experience in providing business consultative services with expertise in long-term strategic planning and business development management. Ankita is founder of Plan Tree Ventures, a multi-service consulting firm that provides a full range of services. She holds a B.A. degree in Geography and an MSc degree in Geomatics and Space Application. PEGGY LIN | COUNTRY MANAGER, TAIWAN As Country Manager of Taiwan, Peggy leads recruitment efforts, develops the educational agency network, and strengthens our college partners’ market positions within Taiwan. She has ten years of experience in the international education field and has traveled throughout Taiwan, the U.S., Canada, New Zealand, Australia and Malaysia, advising numerous students who wish to study overseas. She also works with marketing and promotion of schools. Peggy strives to provide the highest standard service to both students and schools. KEVIN WANG | VICE PRESIDENT OF CHINA AND HONG KONG DEVELOPMENT Kevin leads the development of EAG’s educational agencies in China and Hong Kong. Kevin has spent his entire career in higher education, founding his first international education and business consulting firm in 1992. He has collaborated with many schools and business organizations worldwide including partnerships in Switzerland, Canada, and the United States. His other roles include President of American Chinese Business & Culture Exchange Services, Principle of RI Star Chinese School and Board Member of RI Chinese-American Association. He is also the President of Yuanjun Consulting in Shanghai and will continue leading Yuanjun Consulting while heading up EAG’s efforts in China and Hong Kong. Enrollment Advisory Group 3 ANDRES ARTUNDUAGA | COUNTRY MANAGER, ARGENTINA, COLOLBIA, ECUADOR, MEXICO Andres’ primary role will be leading the development of the educational agency networks within the Latin American market with a focus on Mexico, Colombia, Ecuador and Argentina. He has a decade of experience recruiting international students and specializes in recruiting student athletes for U.S. colleges. In 2015, he co-founded Education Abroad Latin America (EALA), an international recruitment company that operates in North and South America and the Caribbean. Andres is a former international student and holds an MBA in marketing. In addition to his work with EAG, he will continue leading EALA. MICHAL (MICK) WIGAL | INTERNATIONAL RECRUITER Mick comes from a higher education family with an international recruiter father, a professor mother, and a VP of Enrollment aunt, but it wasn’t until five years ago that he began his own path in higher education. Mick began his career with a small domestic territory outside Detroit before expanding to include Puerto Rico. After meeting his wife, he moved to the Dominican Republic where he recruited international students for EAG and organized university recruiting tours for Autopista Americas. Mick is passionate about working with students and helping them pursue their goal of a university education in the U.S. He loves to see students grow through their university experiences. Mick has a B.A. in Economics & Anthropology from Centre College and an M.A. in Anthropology from University of South Carolina. MANUEL TAVARES | GLOBAL OUTREACH SPECIALIST Manny has nearly three decades of experience in the field of international recruitment and training – from small liberal arts colleges to Ivy League universities. He created an unparalleled global network of relationships with international recruitment agents, third-party educational consultants and government agencies. Through his vision and exceptional relationship-building skills, Manny recruited more than 2,000 international students annually for a moderately selective, regional university – placing the school among the top rankings for international student enrollment. PATRICIA VANWORMER | ADMISSIONS MARKETING SPECIALIST Pat has worked in leadership positions for multi-national corporations whose clients included Lockheed Martin, Hewlett Packard, General Motors and the Mayo Clinic. Most recently Pat served as the admissions marketing director for a large private, nonprofit, multi-campus university. She spearheaded the creation of a marketing and recruitment plan aimed at generating annual enrollments of up to 5,000 students. Her cross-channel marketing approach included print, email, text, social media, digital and electronic marketing and has won several marketing awards. JEANNE BLANCHETTE | RECRUITMENT SPECIALIST Before joining EAG, Jeanne worked at a private, multi-campus university where her roles included co-managing a national recruitment network, facilitating annual recruitment and budget planning exercises, and coordinating projects with external consulting firms. Working with recruiters in diverse geographic locations, she identified visibility goals, established analytics for progress monitoring, developed web-based training programs and measured product knowledge with competency evaluations. She managed a student search program targeting close to one million SAT and ACT test takers. Jeanne also served in a leadership role for collegiate CTSO students and was responsible for the execution of a program of work for more than 1,500 students. Enrollment Advisory Group 4 General Information for Third-Party Agents Recruiting Students EAG represents the following colleges and is recruiting undergraduate and graduate students as noted below: Undergraduate only Undergraduate and Graduate Concord University Manhattan College Montserrat College of Art Nova Southeastern University Swiss Education Group Schools (within Americas only) University of Advancing Technology University of Bridgeport Requirements, Application Process and Student Privacy Each college has its own requirements and application process outlined in this manual. Online applications are available and links to all applications are included in each college’s respective section of this manual. Students should submit required documentation when submitting the application or after applying so colleges can make a decision in a timely manner. To protect students’ sensitive, personally identifiable information