World Dream COVID-19 Management Supplementary Terms and Conditions

World Dream COVID-19 Management Supplementary Terms and Conditions

World Dream COVID-19 Management Supplementary Terms and Conditions IMPORTANT NOTE In response to COVID-19 pandemic, Dream Cruises is committed to safeguard the health and safety of our guests, crew and ship visitors with our enhanced safety precautionary measures (www.dreamcruiseline.com/en-sg/travel-advisory-updates). This is aimed to reduce the risk of exposure to COVID-19 and other infectious diseases on board our ships. Dream Cruises cares and you can cruise in confidence on a safe voyage with us. Please take note that by securing a cruise holiday with us, you acknowledge, agree and accept the implemented safe management measures and enhanced precautionary measures mentioned in these terms and conditions in a collaborative effort to protect the health and safety of our guests, crew and ship visitors. This COVID-19 Management Supplementary Terms and Conditions is valid from the date of publication, is subject to change by Dream Cruises without notice to the guest, and will remain in full force and effect until further notice. This COVID-19 Management Supplementary Terms and Conditions should be read together with the Dream Cruises’ Passage Contract and Privacy Policy wherein the latest versions can be obtained from the Dream Cruises’ website at https://www.dreamcruiseline.com. Before Cruise Booking In light of the current COVID-19 pandemic, we view your health and safety as our utmost priority. Additional steps are taken to provide you with a safe cruise environment. Our enhanced precautionary measures, policies and procedures are consistent with current government, regulatory and public health guidance, which may continue to evolve. We will continue to update our enhanced precautionary measures, policies and procedures, which are relevant to your cruise. Kindly be advised that the additional policies, procedures and safety precautionary measures, which may apply to your cruise, are based on national requirements. Breach of these COVID-19 Management Supplementary Terms and Conditions may be considered a breach of your Passage Contract with us and may result in you being denied boarding and/or required to cruise disembarkation from the ship without any compensation. Government Advice & Travel Advisory Prior to cruise travel, you are highly recommended to check the Singapore Ministry of Health’s website at https://www.moh.gov.sg/covid-19 as well as the national health authorities of any countries you will visit, for the latest travel advisory and information pertaining to your travel plan, your health and safety. Due to current government policies and guidance on international travel (including quarantine orders), cruise bookings are only available to all Singapore residents which consists of Singapore Citizens, Permanent Residents, Long Term Pass Holder (student pass, dependent pass, long-term visit pass and employment pass holders)(“Singapore Residents”). You will need to provide us with the requested proof of residence before we can accept and confirm your cruise booking. Effective from 6 May 2021, all international guests are now able to book cruises sailing from November 2021 onwards however your eligibility to board the vessel will be subjected to the travel regulations of your home country, and the countries that Page 1 of 8 you will be visiting including Singapore. Dream Cruises will not be liable for any cost, damage or expense whatsoever incurred as a result of such cancellation and/or denial of boarding. Change in itinerary Border policy will change from time to time due to the global COVID-19 situation and to comply with governmental policies, Dream Cruises reserves all right to change the scheduled port of embarkation, omit or change any scheduled call at any intermediate port or omit or change the scheduled port of disembarkation or change the scheduled times of departure or arrival or scheduled duration of the cruise, whether before or after the sailing of the vessel, without prior notice to you and you shall have no right to any refund or any right of action against Dream Cruises. Dream Cruises will continue to work closely with the relevant authorities to safeguard your health and safety. Shore excursion Our shore excursions are curated accordingly to local travel regulations and this may change from time to time due to the global COVID-19 situation. Dream Cruises reserves the right to change the tour itinerary and sequence without prior notice and in some cases it may result in the cancellation of the tour. Dream Cruises will not be liable for any cost, damage or expense whatsoever incurred as a result of such change and/or cancellation. Healthy & Fit to Cruise Before you book a cruise with us, you must ensure that you are fit to travel and that you will not endanger yourself or others during your cruise. This means you must disclose to us any pre-existing medical condition (whether or not diagnosed by a doctor) of which you are aware, including whether you have contracted or suffered symptoms of any infectious disease (including but not limited to norovirus, salmonella and/or COVID-19) prior to travelling with us. COVID-19 symptoms include, but are not limited to, high temperature or fever, a continuous cough, shortness of breath or difficulty breathing, a loss or change to your sense of taste or smell, muscle aches, headaches and fatigue. COVID-19 can have severe health consequences or be fatal in some cases. It is particularly dangerous for those who have certain underlying and/or pre-existing health conditions. Dream Cruises reserve the right to request additional information relating to you and your travelling companions’ medical history, and/or evidence that you and your travelling companions are fit to travel before or after we can accept and confirm your booking. Failure to provide such information, which we reasonably request, may result in you and your travelling companions being denied boarding and we will deemed it as a cruise booking cancellation by you and your travelling companions. As a precautionary measure, Dream Cruises reserves the right to refuse passage and/or cancel any reservation made by any guest at any time for public health risk reason without any liability whatsoever. Before Port Arrival Mandatory Online Cruise Check In: You must visit https://booking.dreamcruiseline.com/OnlineCheckIn for mandatory Online Check-In. The Online Check-In for your cruise will be available as early as 90 days before your cruise date up to the departure time. You must ensure correct contact details are inserted during Online Check-In as per Singapore government’s requirements. Please read the World Dream COVID-19 Management Supplementary Terms and Conditions for the latest updates: https://www.dreamcruiseline.com/en-sg/legal-notices/wdr-covid19-policy For the latest information and requirements on embarkation, disembarkation and on board, please visit https://campaign.dreamcruiseline.com/2020/campaign/world-dream-cruiser-faq/en.html Page 2 of 8 Travel Documents: All guests shall make sure that they possess valid travel document (valid for at least 6 months from the end of your desired cruise) and fulfil visa requirements. Singapore residents must bring along their (1) valid Passport, and (2) NRIC or FIN. Guests below 15 years of age on the date of embarkation must provide their Birth Certificate. Pre-Boarding Health Screening: Mandatory pre-boarding health screenings will be conducted at the port where special safe management measures and health and safety procedures are established. You must comply strictly with given instructions in the port. Due to the heightened screening requirement, please expect some waiting time to complete all the procedures. The pre-boarding health screening will include Health & Travel Declaration Form completion and temperature screening. Clear and accurate information must be provided to us at all times to safeguard your health and safety. As a precautionary measure, Dream Cruises reserves the right to refuse passage and/or cancel any reservation made by any guest at any time for public health risk reason without any liability whatsoever. Guests detected with fever / respiratory symptoms / failed any of the other health criteria and for Singapore Residents, if you have travelled out of Singapore in the past 14 days, you will not be allowed to take the mandatory pre-sailing COVID-19 Antigen Rapid Test (ART) and guests will be denied boarding. If you are unable to cruise with us for such reason, we will extend our Future Cruise Credit for your future cruise enjoyment. All international guests may be subjected to additional checks on their travel history which may result in the denial of boarding in accordance to the prevailing travel regulations. Dream Cruises will not be liable for any cost, damage or expense whatsoever incurred as a result of such cancellation and/or denial of boarding. Mandatory Pre-Sailing COVID-19 Antigen Rapid Test (ART): To ensure the health and safety of our guests, a mandatory pre-sailing COVID-19 Antigen Rapid Test (ART) will be conducted on all guests before World Dream cruise embarkation by Genting Cruise Lines’ appointed medical team registered under the Singapore Ministry of Health. This Pre-Sailing COVID-19 Antigen Rapid Test (ART) is a mandatory requirement by the Singapore Ministry of Health. If you refuse to undergo this mandatory testing, it will result in you being denied boarding and we will deem this as a cruise booking cancellation by you. Take note that guests with an active nosebleed in the past 24 hours, nasal surgery in the past two weeks or with low platelet count cannot undergo the COVID-19 Antigen Rapid Test (ART). As this is a novel coronavirus, the preceding list of medical conditions is not exhaustive. There may also be other medical conditions that may not allow you to undergo a COVID-19 Antigen Rapid Test (ART) (as advised by our onsite medical staffs at their sole discretion).

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