WHITE PAPER Report on Status of Civic Issues in Mumbai June 2021 Status of Civic Issues in Mumbai 1 Table of Contents I. Foreword ..................................................................................................................................................................... 6 II. Acknowledgement ..................................................................................................................................................... 8 III. Source of Data ........................................................................................................................................................... 9 Section I: Water Supply & Sewerage ............................................................................................................................. 10 Part 1. Water Supply ..................................................................................................................................................... 10 A. Key Highlights ........................................................................................................................................................... 10 B. Accessibility, Adequacy and Affordability of Water Supply in Mumbai ..................................................................... 11 Table 1: Water Supply and Conveyance Losses in Mumbai from 2016-17 to 2019-20 .................................................... 11 Table 2: Sources of Drinking Water in Mumbai (Census 2011) ....................................................................................... 12 Table 3: Ward wise Number of zones with water supply duration (2020) ..................................................................... 13 Table 4 : Water Metered and Unmetered Connections in MCGM as on Dec 2020 ......................................................... 14 Table 5: Affordability of Water Supply (Residential)...................................................................................................... 15 C. Quality of Water Supply in Mumbai .......................................................................................................................... 16 Table 6: Ward Wise Drinking Water Quality Testing Results from 2016-17 to 2019-20 .................................................. 16 D. Sustainability ............................................................................................................................................................ 17 Part 2. Sewage and Water Treatment ........................................................................................................................... 18 I. Key Highlights ............................................................................................................................................................. 18 Table 7: Status of Mumbai’s Sewage Treatment Plant’s Waste Water Quality from 2015-16 to Dec-2020 .................... 20 Table 8: Quality of Water Bodies in Mumbai in accordance with CPCB norms (2019) .................................................... 21 E. Water Supply and Sewerage related Budget, Citizens Complaints and Human Resources ......................................... 22 Table 9: Budget Estimates and Actual Expenditure of ‘G’ Budget (Water & Sewerage) in Crores .................................. 22 Table 10: Comparison of Citizens Complaints, Time take to resolve Complaints, Budget Utilisation and Human Resources ...................................................................................................................................................................... 22 F. Recommendations ..................................................................................................................................................... 23 Section II: Solid Waste Management and Sanitation ..................................................................................................... 24 Part 1. Solid Waste Management .................................................................................................................................. 24 A. Key Highlights ........................................................................................................................................................... 24 B. Coverage ................................................................................................................................................................... 25 Table 11: Waste generation and waste composition in Mumbai from 2016-17 to 2019-20 ........................................... 26 Table 12: Status of Key Solid Waste Management (SWM) Indicators from 2016-17 to 2019-20 .................................... 27 Table 13: Disposal of Municipal Solid Waste in Mumbai ............................................................................................... 28 Table 14 : Ward wise Biomedical Waste (BMW) Collected, Treated & Disposed for Period January 2018 to Dec 2019 (Kg.)............................................................................................................................................................................... 29 C. Community Based Initiatives ..................................................................................................................................... 30 Table 15 : Details of Ward Wise SMPA (Swachh Mumbai Prabodhan Abhiyan ) in Mumbai 2020 .................................. 30 D. Third Party Inspection (TPI) report for Certification on Garbage Free City for Mumbai ............................................. 31 Table 16 : Indicator wise status of Garbage free City Report under Swachh Survekshan 2019 ...................................... 32 Table 17 : Solid Waste related complaints registered in CCRS for the year 2019 & 2020 ............................................... 33 Table 18 : Summary of Garbage Free Report ................................................................................................................. 33 Part 2: Sanitation and Toilet Sewerage System ............................................................................................................. 34 Status of Civic Issues in Mumbai 2 A. Key Highlights ........................................................................................................................................................... 34 B. Coverage ................................................................................................................................................................... 35 Table 19: Type of toilet and its sewerage facilities in Mumbai (Census 2011) ................................................................ 35 C. Third Party Inspection (TPI) report for Certification of ODF++ Greater Mumbai Municipal Corporation. ................... 36 Table 20 : Toilet Inspection report under ODF category in Swachh Survekshan 2019 .................................................... 36 Table 21 : Toilet related complaints registered in CCRS for the year 2019 & 2020 ......................................................... 37 Table 22 : Sewage treatment plant Inspection report of Swachh Survekshan 2019 ....................................................... 37 Table 23: Number of Public Toilet Blocks and Seats in Mumbai (2018 & 2020).............................................................. 38 Table 24: Number of Community Toilets Seats in Mumbai by Gender up till 2019 ........................................................ 39 Table 25: Survey Results of Facilities in Toilets in Mumbai (in %) .................................................................................. 40 D. SWM and Sanitation related Budget, Citizens Complaints & Human Resources ........................................................ 41 Table 26: Budget Estimates and Actual Expenditure of Solid Waste management (SWM & Sanitation) in Crores ......... 41 Table 27: Comparison of Citizens Complaints, Time take to resolve Complaints, Budget Utilisation and Human Resources ...................................................................................................................................................................... 41 E. Recommendations..................................................................................................................................................... 42 Section III: Air Quality ................................................................................................................................................... 44 A. Key Highlights ........................................................................................................................................................... 44 B. Measuring AQI .......................................................................................................................................................... 44 C. AQI Status in Mumbai ............................................................................................................................................... 45 Table 28: Average Month-wise AQI from April 2016 to December 2020 ........................................................................ 45 Table 29: Station wise Number of days with Air Quality level for the year 2020 ........................................................... 45 Table 30 : AQI of Year-wise Best and Worst Days from 2018 to 2020 ............................................................................ 46 Table 31: Comparison of Pollution