H350L LTE Wireless Gateway User Guide TracFone part number: H02231LBY 1 Introduction .................................................................... 1 2 Installation ...................................................................... 4 Step 1: Installing the SIM card ............................................... 4 Step 2: Connecting to the power adapter ............................. 5 Step 3: Setting up an Internet connection ............................. 6 Step 4: Connecting to your telephone ................................... 8 Optional: Installing external antenna ..................................... 9 3 First time logging into the web user interface .............. 10 4 Call Functions ................................................................ 14 Making a conference call .................................................... 14 Call waiting ........................................................................ 14 TTY Support ........................................................................ 15 5 Wi-Fi Settings ................................................................ 16 Setting up a Wi-Fi connection through the WPS button ...... 16 Changing your Wi-Fi name and password ........................... 16 6 USB device .................................................................... 17 Connecting a USB device .................................................... 17 Sharing files on USB storage device through Samba ............ 17 Sharing files on USB storage device through FTP ................. 18 Adding a printer ................................................................. 19 7 Web UI Basic Settings ................................................... 20 Connection Channel ........................................................... 20 Ethernet Network ............................................................... 20 WLAN Settings ................................................................... 21 WLAN Bridge Settings ......................................................... 22 WLAN MAC Filter ............................................................... 23 WPS Settings ...................................................................... 23 i 8 Web UI System .............................................................. 25 WLAN Status ....................................................................... 25 WAN Status ........................................................................ 25 LAN Status .......................................................................... 25 Device Information .............................................................. 25 Diagnosis ............................................................................ 26 Modify Password ................................................................ 26 Master Reset ....................................................................... 26 Reboot ................................................................................ 26 Configuration ...................................................................... 26 Update ............................................................................... 27 9 Web UI Advanced .......................................................... 28 Storage Services .................................................................. 28 Firewall Switch .................................................................... 28 LAN IP Filter ........................................................................ 29 LAN MAC Filter ................................................................... 30 URL Filter ............................................................................ 30 Virtual Server ...................................................................... 31 Special Applications ............................................................ 32 DMZ Settings ...................................................................... 33 ALG Settings ....................................................................... 33 UPnP Settings ..................................................................... 34 ACL Settings ....................................................................... 34 DHCP .................................................................................. 35 DDNS .................................................................................. 35 Antenna .............................................................................. 36 Static Route ........................................................................ 36 DMS ................................................................................... 37 Clip Mode ........................................................................... 37 ii 10 Troubleshooting .......................................................... 38 What should I do if the indicators on the front panel are blinking fast? ...................................................................... 38 What should I do if I want to log in to the web user interface? ........................................................................... 38 What should I do if I forget the login password of the web user interface? .................................................................... 38 What should I do if I want to restore my H350L? ................ 39 What should I do if there are noises during a call? ............... 39 What should I do if I want to use the web user interface in Spanish? ............................................................................. 39 What should I do if I want to set a password for my Wi-Fi? ................................................................................. 39 What should I do if I forget the Wi-Fi password? ................. 39 What should I do if I want to know my LTE/4G/3G signal strength? ............................................................................ 40 What should I do if my LTE/4G/3G signal strength is weak? ................................................................................. 40 Why am I unable to access the Internet on a client? ............ 40 Why am I unable to access Wi-Fi on a client? ...................... 41 11 Safety information ...................................................... 42 12 Legal Notice ................................................................ 47 iii 1 Introduction On: the H350L is powered on. Power indicator Off: the H350L is powered off. Blinking red: SIM card unavailable. (SIM card not inserted, SIM card rejected, SIM card unregistered, SIM card invalid, PIN code unverified, or PUK code blocked.) Steady cyan: registered with an LTE network. Network mode Steady blue: registered with a 4G/3G network. indicator Off: no signal. This indicator only represent there is a signal of your H350L, not the actual wireless signal strength. Login to the web user interface to view actual signal strength. Steady on: Wi-Fi turned on or data transfer in progress. Wi-Fi/WPS Blinking: a WPS connection is being set up. indicator Off: Wi-Fi turned off. 1 Blinking: new voicemail messages. Voicemail Off: no unread voicemail messages. indicator Steady on: call in progress. Blinking slowly: calling or being called. Blinking fast: activation required, insufficient Call status voice balance, or out of voice balance. indicator Off: on standby or call restricted. Steady on: connected to an LTE/4G/3G network. Blinking slowly: connecting to an LTE/4G/3G Wireless network. connection Blinking fast: activation required or out of data indicator balance. Steady on: LAN port is connected to a client. / / Blinking: data is being transmitted through LAN LAN indicator port. Off: no client is connected to LAN port. Steady on: connected to an Ethernet network. Wired Blinking: connecting to an Ethernet network. connection indicator Steady on: USB device connected. USB indicator Off: USB device not connected. SIM card slot Install a SIM card to access the Internet via an LTE/4G/3G data connection. The H350L can access the Ethernet network by Auto, Manual, or On Demand mode. Network connection In Manual mode, press it to manually connect to or button disconnect from the Internet. Press and hold for about 3 seconds to turn on or off Wi-Fi. Wi-Fi/WPS Press and hold for 6 or more seconds to active button WPS connection when Wi-Fi is turned on. 2 Press and hold for about 3 seconds to power the Power button H350L on or off. Important! Read Optional: Installing external Optional antenna before installation. external Remove the cover to connect optional external antenna port antenna in areas with poor mobile network coverage. Connect to compatible power adapter. Power port Connect to a telephone. Telephone port Connect to a USB storage device, or USB printer. This port cannot be connected to USB host devices such as computers. The H350L can provide a current up to 500mA. If USB port this port is connected to a portable hard disk drive (or other peripherals) whose required current beyond what the H350L can provide, please use an auxiliary power supply for the hard disk drive. / / Connect to computer, switch, or other LAN device. LAN port Connect to an Ethernet port on the wall through a network cable if you want to access the Internet via WAN port Ethernet connection. Restoring the default settings of the H350L will erase all previous settings, but it will not affect your balance information. When the H350L is powered on, use a sharply pointed object to press and hold for about 3 Reset button seconds until all indicators are