Discover Headlam YOUR IN-ROOM GUIDE Bedroom Copy Welcome Contents We thought that instead of the usual, rather dull bedroom folder, Page 4 Telephone , WiFi & TV we would put together a more colourful magazine that includes Page 5 Restaurant & Spa Brasserie information regarding your stay with us at Headlam Hall and also some tips on what else there is to do in this fabulous corner Page 6 Other Guest Services & Information of rural England. Page 7 The Spa As you may know, Headlam Hall is owned by the Robinson family Page 8 Room Service who have farmed in the village for four generations and continue Page 9 Guests with Disabilities, The Gardens at to do so as well as running the hotel along with a dedicated team Headlam Hall and Guests with Dogs of predominantly local employees, some of whom have been involved for many years and form a key part of the ‘Headlam Page 10 The Golf Course experience’. That experience, we hope, is about creating a home Page 11 Seasonal Offers at Headlam Hall and from home for our guests. Somewhere that offers professional For the Best Rates always Book Direct service but in a relaxed and friendly atmosphere. Page 12 - 13 Headlam Local Map We hope that you have a comfortable and enjoyable stay with us Page 14 Nearby Attractions and that this in-room magazine is useful or at least interesting to flick through. Being a bit off the beaten track means that repeat Page 15 A Selection of Regional Attractions business is vital to us and we have many long-standing customers Page 16 The Rose & Crown at Romaldkirk and are always hoping to find more. Page 17 Drives Out in the Beautiful Countryside Enjoy your stay! of the Durham and North Yorkshire Dales The Headlam Hall Team Page 18 - 19 Local Walks Page 20 - 21 The Headlam Hall Story... Page 22 Children at Headlam Page 23 Our Commitment to the Environment Restaurant Telephone, WiFi & TV Breakfast From 7am-10am (from 8am on Saturday & Sunday) MAIN AREAS Lunch From 12pm, last orders 2pm (3pm on Sundays) Hotel Reception 0 (203 between 11pm – 7am) Dinner From 6.30pm, last orders 9.30pm Outside Line 9 Golf Shop 224 Dress Code Smart casual please. Spa Reception 220 Children Under 7’s are welcome in the restaurant up until 8pm. After this time it is only possible when a private dining room has been Spa Brasserie 222 booked. A children’s tea menu is available from 5-7pm but should you have any particular requirements please contact reception. BEDROOM EXTENSION NUMBERS Main Hall Coach House Gainford 301 Wheat 325 Fern 303 Barley 326 Birkbeck 304 Rye 327 Pease 305 Maize 328 Barnard 306 Oats 329 Brocket 307 Hazel 330 Lyme 308 Heather 331 Peacock 309 Hawthorn 332 Peach 310 Holly 333 Floral 311 Spa Apple 313 Peppermint 334 Chestnut 314 Rosemary 335 Primrose 315 Thyme 336 Garth 316 Laurel 337 Poppy 317 Rose 338 Elm 318 Lavender 339 Mews Virginia 340 Spa Brasserie Alder 319 Telephone Call Ash 320 Charge Examples Breakfast/Brunch From 9.30am Linden 321 Local calls: 25p/min Lunch From 12pm, last orders 3pm Lilac 322 National call: 50p/min Mobiles: 50p/min (may vary) Snacks & Drinks 9.30am-6pm (4pm winter time) Willow 323 International (USA): £1/min Walnut 324 WiFi Our complimentary wireless fibre broadband is called ‘Headlam Free’ and the password to connect is: enjoyyourstay Television Freeview channels are available including radio stations. 4 - DISCOVER HEADLAM - - DISCOVER HEADLAM - 5 The Spa (Dial 220 for Spa Reception) Opening Times: 7am (8am on Children under 16 are welcome Spa treatments can be booked Sunday) until 9pm (last entry to use the swimming pool during between 9.30am-8pm Monday to 8.30pm). Hotel residents can use the designated hours, however, the Saturday and between 10am-7pm the spa facilities from 2pm on the outdoor spa pool, sauna and steam on Sunday. There are 5 treatment day of arrival until 11am on the day room are for adults only. Children rooms including one duo room (two of departure. must also be supervised at all times beds) and a range of treatments are by a ‘swimming adult’ (max. 3 available for both men and women. Towels, robes & slippers for hotel children per adult) as we do not Please see our spa treatment menu residents are available at spa have a poolside lifeguard. for full details and prices. Contact reception so please do not take the spa reception to check availability. ones from your bedroom to the spa. For the benefit of all spa users The spa shop stocks a good range The changing room lockers operate the spa is a quiet environment of products and gifts. with a returnable £1 coin system. and guests under the influence of alcohol will not be permitted The gym is available to hotel Child access times (under 16’s) entry. We may also, from time residents aged 16 and over during apply to all areas of the spa and are to time, limit access to the spa if the spa opening hours. Please do Other Guest Services & Information as follows: the maximum number of users not use equipment that you are is reached. This is necessary for not familiar with for risk of injury. Monday-Friday: health & safety reasons as well Suitable clothing must be worn in Laundry Service Contact reception. Fire Safety Please familiarise yourself with the fire 8am-9am & 4pm-5.30pm as to maintain the quality of the the gym including training shoes. procedure and floor plans that are displayed on the back environment and would not Ironing & Shoe Cleaning Contact reception. of your bedroom door. Naked flames are not permitted Saturday & Sunday: normally delay entry by more than in bedrooms. Please note that all bedrooms are 8am-10am (until 11am Sunday) & 30 minutes. Bedroom Tea & Coffee Service Your room is equipped NON-SMOKING which includes the use of e-cigarettes. 4pm-5.30pm with tea /coffee making facilities. Should you require Guests who choose to disregard this policy will be fresh milk please contact reception. charged £150 as we may be unable to re-let the room the following night. Checkout Please vacate your bedroom on the day of departure no later than 11am. If you need an early checkout (before 7am) please notify reception the night before so we can make arrangements. Classic Car Hire During the summer season (1st May until 30th September) we have a number of classic cars available to hire to hotel residents. Please contact reception for details of the cars, conditions of hire, prices and availability. Bicycles We have a couple of bicycles available for residents to use on a complimentary basis, subject to availability. Please contact spa reception on 220. 6 - DISCOVER HEADLAM - - DISCOVER HEADLAM - 7 Room Service (Dial 0) Breakfast can be served in your room between 7am-10am weekdays and 8am-10am weekends (please note that there is a £10 per room surcharge for this service). Light Snacks are available in your room 10am-10pm. Please choose from the selection below and make your order via reception. SANDWICHES Mature farmhouse white cheese & chutney £7.50 Roast beef & horseradish mayonnaise £8.50 Honey glazed ham £8.00 Tuna & cucumber £8.00 Guests with Disabilities Guests Warm bacon & brie £8.00 Please notify reception of any disabilities that we should be aware of in the with Dogs Smoked salmon £9.00 event of an emergency. We have a disabled access toilet in the lobby of the Coach House and in the spa where there are also full changing facilities. • Dogs are welcome to stay in the If you require any assistance or additional information please contact OTHER SNACKS Mews bedrooms without charge reception (dial 0). Please note that we have access to our gardens avoiding but please do not let them onto Homemade soup of the day £6.50 steps at the bottom of the car park opposite the spa. the furniture and ensure they Scrambled eggs with bacon & wholemeal toasted bread £10.50 are clean and dry before entering the room. Old towels Scrambled eggs with smoked salmon & wholemeal £12.50 for drying are available upon toasted bread request and without charge. Assorted salads (beef, ham, prawn, vegetarian) served £12.00 with bread • Dogs can be exercised off their Pot of tea/coffee with a scone, jam & cream £5.00 leads on the village green which is located at the end of the drive Espresso £2.00 across the road. Please keep dogs on their lead when walking Latte/Cappuccino £3.00 in the hotel grounds/gardens. CHILDREN’S TEA • As always, please collect and dispose of ‘dog deposits’ and use Sausage, chicken breast, chips/new potatoes with bread & £9.50 the dog waste bin on the wall at butter, ice cream and a soft drink (5-7pm) the road end of the drive. • If your dog is prone to barking, The Gardens at chewing or any other destructive Bar Drinks including Wine can be served to your room (11am-11pm) – behaviour please do not leave please call reception (dial 0). Headlam Hall them unattended in your room. In cases of damage or excessive Dinner in Your Room from our à la carte menu is available upon dirt/dog hair in a room we will request from 6.30pm-9pm – please call reception (please note that The walled gardens here are set over 4 acres and are well worth exploring make a fair charge to cover there is a £10 per room surcharge for this service). during your stay.