Development of Toolkit for implementing ITS – Public Transport & BRT Services Toolkit on Intelligent Transport System for Public Transport & BRTS MINISTRY OF URBAN DEVELOPMENT The Institute of Urban Transport (India) is a premier professional non-profit making organization under the purview of the Ministry of Urban Development, Government of India (MoUD). The National Urban Transport Policy (NUTP), 2006 has empowered IUT to serve as a National Level Facility for continuous advice and guidance on the principles of sustainable urban transport. The objective of the Institute is to promote, encourage and coordinate the state of the art of urban transport including planning, development, operation, education, research and management at the national level. The Institute has been nominated as the project monitoring unit for Component 1A of the SUTP. IUT is responsible for overseeing the preparation of the training modules, subject toolkits and conduct of training of 1000 city officials in urban transport. The Ministry of Urban Development (MoUD), Government of India (GoI) has initiated the Sustainable Urban Transport Project (SUTP) with support of Global Environment Facility (GEF) and the World Bank to foster a long-term partnership between GoI and state/local governments in the implementation of a greener environment under the ambit of the NUTP. The aim of the project is to achieve a paradigm shift in India’s urban transport systems in favor of sustainable development. The project’s development objective (PDO) is to promote environmentally sustainable urban transport in India and to improve the usage of environment-friendly transport modes through demonstration projects in selected cities. The Centre of Excellence in Urban Transport, CEPT University (CEPT-CoE), established in 2009 is an initiative of the Ministry of Urban Development (MoUD), Government of India and is supported by the Ahmedabad Municipal Corporation. CEPT-CoE has been envisaged as a resource centre for dealing with issues in urban transport planning and management. It has a mandate to cover three aspects of capacity building in urban transport - human resource development, knowledge management and technical assistance & advisory. The Centre has been providing technical assistance to the MoUD on urban bus specifications and has been contributing to numerous national committees, working groups and government led missions / projects related to urban development and urban transport in varying capacities. Acknowledgement The Centre of Excellence Urban Transport CEPT University expresses its sincere thanks to the Ministry of Urban Development (MoUD), Government of India, for awarding the work of preparation of toolkit on “Intelligent Transport System for Public Transportation and Bus Rapid Transit System“being prepared under Sustainable Urban Transport Project (SUTP) jointly initiated with the support of Global Environment Facility (GEF), United Nations Development Programme (UNDP) and World Bank. Finally, we would like to thank the following individuals for their contributions and making this document a valuable resource: Authors: Prof. H.M.Shivanand Swamy Mr.Vivek Ogra Contents 1 INTRODUCTION .................................................................................................................1 1.1 Objectives of this toolkit ...............................................................................................1 1.2 Target groups for the toolkit .........................................................................................2 1.3 ITS definition and characteristics .................................................................................3 1.4 Toolkit Structure and components ...............................................................................4 2 KEY CONSIDERATIONS OF ITS IMPLEMENTATION ........................................................5 3 P2I CONNECT PROCESS ..................................................................................................8 4 PROGRAM GUIDANCE - PROCESS FLOW .....................................................................10 4.1 Planning Phase .........................................................................................................11 4.1.1 Goals to achieve through ITS Implementation ..................................................11 4.1.2 Methodology to be followed to achieve above set goals ...................................12 4.1.3 Is ITS the only solution or do we need process improvement as well ...............12 4.1.4 How much would ITS system achieve and how much process change needed 13 4.1.5 Relevant ITS applications to consider viz-a-viz requirements identified ............14 4.2 Design Phase ............................................................................................................14 4.2.1 Identify technology needs .................................................................................15 4.2.2 Identify Platform needs .....................................................................................15 4.2.3 Identify data needs ...........................................................................................16 4.2.4 Identify non-ITS resource needs .......................................................................17 4.2.5 Use of technology, data & resources ................................................................17 4.2.6 Business processes needed to change to take full advantage of ITS ...............18 4.2.7 Total cost identification .....................................................................................18 4.3 Implementation Phase ...............................................................................................21 4.3.1 Deliver the identified system .............................................................................21 4.3.2 Install the system in the respective working environment .................................22 4.3.3 Deployment of the system ................................................................................22 4.3.4 Make effective utilization of the deployed ITS system .......................................23 4.4 Evaluation Phase .......................................................................................................23 4.4.1 Establishment of performance criteria ..............................................................24 4.4.2 Monitoring ........................................................................................................24 4.4.3 Evaluation ........................................................................................................25 5 ITS APPLICATIONS ..........................................................................................................27 5.1 Revenue Management ..............................................................................................28 5.2 Operations Management ...........................................................................................30 5.3 Infrastructure Security Management ..........................................................................30 5.4 Management Information System (MIS).....................................................................31 5.5 Business Intelligence (BI) ..........................................................................................31 5.6 Financial Management ..............................................................................................32 5.7 Transit Management for Public Transport Vehicles ....................................................32 5.8 Enterprise Management System (EMS) .....................................................................33 6 ITS TECHNOLOGIES ........................................................................................................34 6.1 Automated Vehicle Monitoring ...................................................................................37 6.1.1 Automated Vehicle Location System (AVLS) ....................................................38 6.1.2 Automated Scheduling and Dispatch System ...................................................40 6.1.3 Vehicle Identification ........................................................................................42 6.2 Automated Fare Collection System ............................................................................43 6.2.1 Fare Media .......................................................................................................43 6.2.2 Devices to Read/Write media ...........................................................................44 6.2.3 Central Fare Management System ...................................................................45 6.2.4 Clearing House ................................................................................................45 6.3 Passenger Information System ..................................................................................45 6.4 Communication System .............................................................................................46 6.5 Driver Monitoring .......................................................................................................48 6.6 Vehicle Systems Monitoring .......................................................................................50 Appendix 1 – DTC code list of PIS signs .......................................................................................57 PID code list of PIS signs ........................................................................................................57