Pre-Bid Queries for NIT No. Providing Primary and Secondary MPLS Connectivity Links at various Sub-Stations at Goa Electricity Department NIT No. RECPDCL/TECH/Internet-GED/e-Tender/2016-17/2670 Dated: 18.11.2016 Page No. / Queries / Modifications / S. No. Vendor Item Parameter Technical Specifications as per RFP Vendor's Remarks RECPDCL Remarks Remark Type Clause No. Changes Suggested We understand the the Network We understand the the Network The scopee of work covers supply, Topology requirement is HUB- Topology requirement is HUB- Section-iv- installation, commissioning and maintenance SPOKE, As sify is existing partner for SPOKE, As sify is existing partner M/s Sify Detailed scope of Should be added in the existing MPLS cloud 1 SOW of VPN/ MPLS/ leased line circuit based MPLS cloud, so do we need to add for MPLS cloud, so do we need to Clarification Technology Ltd work pg no 8 point only WAN solution at Sub-Stations offices of the these locations as spokes in existing add these locations as spokes in no :a utility. MPLS cloud or do we need to existing MPLS cloud or do we need provision a seprate VRF ? to provision a seprate VRF ? The bidder to ensure that WAN must use the hardware devices, such as Internet routers, terminal servers, Internet systems that Section-iv- interface to Ethernets, or datagram-based Pls confirm if the Hardware (CPE- Pls confirm if the Hardware (CPE- M/s Sify Detailed scope of No.. Bidder is not required to provide the 2 SOW database servers, which support open router)needs to be provided by the router)needs to be provided by the Clarification Technology Ltd work pg no 8 point hardware devices. standards and have open Network bidder? bidder? no :h Management System (NMS) support for monitoring, configuring and measurement of the network resources The bidder to ensure that WAN must use the hardware devices, such as Internet routers, terminal servers, Internet systems that Section-iv- interface to Ethernets, or datagram-based Monitoring of WAN links is not required by the M/s Sify Detailed scope of Pls confirm if all the WAN links will be Pls confirm if all the WAN links will 3 SWO database servers, which support open bidder. Only bandwidth utilization report is Clarification Technology Ltd work pg no 8 point monitored by bidder. be monitored by bidder. standards and have open Network required. no :h Management System (NMS) support for monitoring, configuring and measurement of the network resources The bidder to ensure that WAN shall have Section-iv- the capability to run IP routing protocols like Please confirm which routing M/s Sify Detailed scope of Please confirm which routing protocol 4 SOW OSPF (Open Shortest Path Find) version 2, protocol to be used between PE- BGP Clarification Technology Ltd work pg no 8 point to be used between PE-CE? OSPF v3, RIP v2, RIP, OSPF over demand CE? no :i circuit, IS-IS, BGP4. The bidder to ensure that WAN should be capable to provision IP multicast based Section-iv- services. The same would require the M/s Sify Detailed scope of capability of running industry standard IP Please confirm if the bidder needs to Please confirm if the bidder needs 5 No. Clarification Technology Ltd work pg no 8 point multicast protocols like Protocol Independent provision Multicast? to provision Multicast? no :l Multicast (PIM) Sparse Mode and Dense Mode, Multicast OSPF (MOSPF), multicast BGP (MBGP) and DVMRP or equivalent We understand that few mentioned Section-iv- All communications happening over various We understand that few mentioned encryption protocols are Cisco M/s Sify Detailed scope of links within the WAN should be encrypted encryption protocols are Cisco 6 SOW properitory. Please confirm do we Bidder is not required to provide the routers. Clarification Technology Ltd work pg no 8 point using standard protocols like IPSec, 3DES & properitory. Please confirm do we need to provide only Cisco routers no :o AES to ensure highly secure communication. need to provide only Cisco routers ? ? n. The voice networking of WAN should be based on IP and should be designed in such Section-iv- Please confirm do we need to Please confirm do we need to a way that a central call processing system is M/s Sify Detailed scope of provision QOS for voice traffic? Or provision QOS for voice traffic? Or 7 SOW able to service phones at remote locations. QoS is not required Clarification Technology Ltd work pg no 8 point separate VRF needs to be separate VRF needs to be WAN should have the voice conferencing no :n configured for Voice traffic? configured for Voice traffic? solution deployed based on industry standard protocols. The routers at Data center shall have the provision for connecting to DR site in case Section-iv- Our understanding is that DC-DR will Our understanding is that DC-DR the same is established at a later date. M/s Sify Detailed scope of work in Active-Passive mode. Please will work in Active-Passive mode. 8 SOW (Routers to be provided by REC-PDCL). Yes Clarification Technology Ltd work pg no 8 point confirm if our understanding is Please confirm if our understanding Bidder to ensure locational offices no :r correct. is correct. connectivity up and running from DR site in case of unavailability of Data Centre. s Since Sify is existing MPLS provide, Since Sify is existing MPLS 2.2 WAN kindly confirm: provide, kindly confirm: Implementation Primary Connectivity to DC and DR as per 1. Do we need to upgrade existing 1. Do we need to upgrade existing 1. Yes M/s Sify Hardware, 9 SOW RFP -Aggregated 40 % bandwidth of the bandwidth at DC-DR locations? bandwidth at DC-DR locations? 2. Yes Clarification Technology Ltd Software, total bandwidth of sub stations 2.Are the routers at DC-DR are 2.Are the routers at DC-DR are 3. Yes Services SR No capable for upgarded bandwidths? capable for upgarded bandwidths? 2: pg 10 3. Will DC-DR have single lastmile? 3. Will DC-DR have single lastmile? Request you to please elaborate SLA Request you to please elaborate SI to monitor the availability of the network M/s Sify clauses. Spoke location SLA is 99% SLA clauses. Spoke location SLA is 10 SLA pg no 12 SLA link for 99% uptime. SI should measure link Link availability shhould be 97% Clarification Technology Ltd or 97% with single lastmile or dual 99% or 97% with single lastmile or availability on a monthly basis lastmile? Please clarify. dual lastmile? Please clarify. Request you to please elaborate SLA Request you to please elaborate Divisional & Other Offices Network M/s Sify clauses. Spoke location SLA is 99% SLA clauses. Spoke location SLA is 11 SLA pg no 12 SLA Availability Minimum of 97% uptime Link availability shhould be 97% Clarification Technology Ltd or 97% with single lastmile or dual 99% or 97% with single lastmile or measured on a monthly basis lastmile? Please clarify. dual lastmile? Please clarify. What will be the traffic on MPLS What will be the traffic on MPLS M/s Sify 12 General General General cloud? Video/voice/data..Do you cloud? Video/voice/data..Do you QoS is not required Clarification Technology Ltd require QOS for any traffic priority? require QOS for any traffic priority? Please clarify if primary and backup Please clarify if primary and backup 1.2 1.2 WAN for M/s Sify Connectivity media for Primary network & link termination shall be on same link termination shall be on same Termination of primary & secondary links should 13 Sub-Station SOW Clarification Technology Ltd Secondary Network: router or two separate routers at router or two separate routers at be on the same router. offices, page 9 spoke locations? spoke locations? b All statutory duties and taxes (including Kindly confirm that all taxes including Kindly confirm that all taxes Bidder needs to quote their rates for entire M/s Sify 19. Rates and excise and customs) Sales Tax and other those introduced newly by including those introduced newly by 14 Payment terms scope of work (i.e. 3 years) including all taxes Clarification Technology Ltd Prices, Page 16 charges Government, will be reimbursed at Government, will be reimbursed at and duties will be payable by the Bidder. actuals. actuals. Do Bidder also need to provide Do Bidder also need to provide k. While two routing protocols are interacting Routers, If Yes pls clarify why Routers, If Yes pls clarify why to exchange routing updates, there should be 15 M/s Airtel India Pg 8 SOW multiple routing protocols are multiple routing protocols are Bidder is not required to provide the routers. Clarification the capability to selectively filter certain required & what is mean by filtering required & what is mean by filtering routes for security reasons. of routes of routes o. All communications happening over various links within the WAN should be This can be only in case CPE is This can be only in case CPE is 16 M/s Airtel India 9 SOW encrypted using standard protocols like CPE is not provided by bidder Clarification provided by Bidder. Pls. clarify provided by Bidder. Pls. clarify IPSec, 3DES & AES to ensure highly secure communication. DR site is operational. The routers at Data center shall have the provision for connecting to DR site in case DC Address: 110/33 Sub station, Goa electricity the same is established at a later date. Department Data center, Near Viva Sai Mandir, (Routers to be provided by REC-PDCL). IS DR sites not operational right now, IS DR sites not operational right Pananji Ponda By pass road, Goa 403006.