2011 Town & Country 2 0 1 1 Town & Country OWNER’S MANUAL Chrysler Group LLC 11Y531-126-AB Second Edition Printed in U.S.A. by:Provided Information VEHICLES SOLD IN CANADA With respect to any Vehicles Sold in Canada, the name This manual illustrates and describes the operation of Chrysler Group LLC shall be deemed to be deleted and features and equipment that are either standard or op- the name Chrysler Canada Inc. used in substitution tional on this vehicle. This manual may also include a therefore. description of features and equipment that are no longer DRIVING AND ALCOHOL available or were not ordered on this vehicle. Please Drunken driving is one of the most frequent causes of disregard any features and equipment described in this accidents. manual that are not on this vehicle. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are Chrysler Group LLC reserves the right to make changes drinking, don’t drive. Ride with a designated non-drinking in design and specifications, and/or make additions to or driver, call a cab, a friend, or use public transportation. improvements to its products without imposing any obligation upon itself to install them on products previ- WARNING! ously manufactured. Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower, and your judgment is impaired when you have been drinking. Never drink and then drive. Copyright © 2010 Chrysler Group LLC Information Provided by:Provided Information SECTION TABLE OF CONTENTS PAGE 1 INTRODUCTION ............................................................3 1 2 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..............................9 2 3 UNDERSTANDING THE FEATURES OF YOUR VEHICLE .............................111 3 4 UNDERSTANDING YOUR INSTRUMENT PANEL ..................................247 4 5 STARTING AND OPERATING ................................................353 5 6 WHAT TO DO IN EMERGENCIES ............................................. 445 6 7 MAINTAINING YOUR VEHICLE ..............................................473 7 8 MAINTENANCE SCHEDULES .................................................523 8 9 IF YOU NEED CONSUMER ASSISTANCE ........................................ 539 9 10 INDEX ...................................................................549 10 Information Provided by:Provided Information VEHICLES SOLD IN CANADA With respect to any Vehicles Sold in Canada, the name This manual illustrates and describes the operation of Chrysler Group LLC shall be deemed to be deleted and features and equipment that are either standard or op- the name Chrysler Canada Inc. used in substitution tional on this vehicle. This manual may also include a therefore. description of features and equipment that are no longer DRIVING AND ALCOHOL available or were not ordered on this vehicle. Please Drunken driving is one of the most frequent causes of disregard any features and equipment described in this accidents. manual that are not on this vehicle. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are Chrysler Group LLC reserves the right to make changes drinking, don’t drive. Ride with a designated non-drinking in design and specifications, and/or make additions to or driver, call a cab, a friend, or use public transportation. improvements to its products without imposing any obligation upon itself to install them on products previ- WARNING! ously manufactured. Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower, and your judgment is impaired when you have been drinking. Never drink and then drive. Copyright © 2010 Chrysler Group LLC Information Provided by:Provided Information Information Provided by:Provided Information INTRODUCTION 1 CONTENTS Ⅵ Introduction ........................... 4 Ⅵ Vehicle Identification Number .............. 6 Ⅵ How To Use This Manual .................. 4 Ⅵ Vehicle Modifications/Alterations ............ 7 Ⅵ Warnings And Cautions ................... 6 Information Provided by:Provided Information 4 INTRODUCTION INTRODUCTION When it comes to service, remember that your authorized Congratulations on selecting your new Chrysler Group dealer knows your vehicle best, has factory-trained tech- LLC vehicle. Be assured that it represents precision nicians and genuine MOPAR௡ parts, and cares about workmanship, distinctive styling, and high quality - all your satisfaction. essentials that are traditional to our vehicles. HOW TO USE THIS MANUAL This Owner’s Manual has been prepared with the assis- Consult the Table of Contents to determine which section tance of service and engineering specialists to acquaint contains the information you desire. you with the operation and maintenance of your vehicle. It is supplemented by Warranty Information, and various Since the specification of your vehicle depends on the customer-oriented documents. Please take the time to items of equipment ordered, certain descriptions and read these publications carefully. Following the instruc- illustrations may differ from your vehicle’s equipment tions and recommendations in this manual will help The detailed index at the back of this Owner’s Manual assure safe and enjoyable operation of your vehicle. contains a complete listing of all subjects. NOTE: After reviewing the owner information, it Consult the following table for a description of the should be stored in the vehicle for convenient referenc- symbols that may be used on your vehicle or throughout ing and remain with the vehicle when sold. this Owner’s Manual: Information Provided by:Provided Information INTRODUCTION 5 Information Provided by:Provided Information 6 INTRODUCTION WARNINGS AND CAUTIONS This Owner’s Manual contains WARNINGS against op- erating procedures that could result in a collision or bodily injury. It also contains CAUTIONS against proce- dures that could result in damage to your vehicle. If you do not read this entire manual, you may miss important information. Observe all Warnings and Cautions. VEHICLE IDENTIFICATION NUMBER The Vehicle Identification Number (VIN) is found on the left front corner of the instrument panel, visible through the windshield. This number also appears stamped on the right sliding door sill under the sill moulding and Vehicle Identification Number printed on the Automobile Information Disclosure Label affixed to a window on your vehicle, the vehicle regis- tration and title. Information Provided by:Provided Information INTRODUCTION 7 VEHICLE MODIFICATIONS/ALTERATIONS 1 WARNING! Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a accident resulting in serious injury or death. Stamped VIN Location NOTE: It is illegal to remove or alter the VIN. Information Provided by:Provided Information Information Provided by:Provided Information THINGS TO KNOW BEFORE STARTING YOUR VEHICLE CONTENTS 2 Ⅵ A Word About Your Keys ................. 12 Ⅵ Remote Starting System — If Equipped ....... 29 ▫ Wireless Ignition Node (WIN) ............ 12 ▫ How To Use Remote Start ............... 29 Ⅵ Sentry Key௡ .......................... 14 Ⅵ Door Locks ........................... 33 ▫ Replacement Keys ..................... 15 ▫ Manual Door Locks ................... 33 Ⅵ Vehicle Security Alarm — If Equipped ........ 16 ▫ Power Door Locks — If Equipped ......... 34 ▫ Rearming Of The System ................ 17 Ⅵ Keyless Enter-N-Go ..................... 37 Ⅵ Illuminated Entry — If Equipped ........... 19 Ⅵ Windows ............................ 41 Ⅵ Remote Keyless Entry (RKE) — If Equipped . 20 ▫ Power Vent Windows — If Equipped ....... 41 ▫ Using The RKE Transmitter .............. 20 ▫ Power Windows ...................... 42 Information Provided by:Provided Information 10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE Ⅵ Sliding Side Door ...................... 46 ▫ Enhanced Seat Belt Use Reminder System (BeltAlert௡) ......................... 74 ▫ Power Sliding Side Door — If Equipped ..... 47 ▫ Seat Belt Lock Out .................... 75 ▫ Sliding Side Door Child Protection Lock ..... 51 ▫ Seat Belts And Pregnant Women .......... 75 Ⅵ Liftgate ............................. 53 ▫ Seat Belt Extender ..................... 76 ▫ Power Liftgate — If Equipped ............ 54 ▫ Supplemental Restraint System (SRS) — Ⅵ Occupant Restraints ..................... 57 Air Bags ............................ 76 ▫ Lap/Shoulder Belts .................... 61 ▫ Air Bag System Components ............. 78 ▫ Seat Belts In Passenger Seating Positions ..... 67 ▫ Advanced Front Air Bag Features .......... 79 ▫ Automatic Locking Retractor Mode (ALR) — ▫ Air Bag Deployment Sensors And Controls . 82 If Equipped ......................... 68 ▫ Event Data Recorder (EDR) .............. 89 ▫ Energy Management Feature ............. 69 ▫ Child Restraints ...................... 90 ▫ Seat Belt Pretensioners ................. 69 ▫ Supplemental Active Head Restraints (AHR) — If Equipped .................. 70 Information Provided by:Provided Information THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11 Ⅵ Rear Seat Delete Feature Ⅵ Safety Tips .......................... 105 (Commercial Vehicles Only) — If Equipped.... 101 ▫ Transporting Passengers ............... 105 ▫ Restraining Infants And Small Children With ▫ Exhaust Gas ........................ 106 Seat Delete Feature (Commercial Vehicles 2 Only) ............................. 102 ▫ Safety Checks You Should