Samsung and LG: From Also-Rans to Dominance in Consumer Electronics Robert Myers Discussion Paper No. 71 Robert Myers Senior Vice President, Fairfield Resources International, Inc Adjunct Professor, Columbia Business School Discussion Paper Series APEC Study Center Columbia University May 2013 Samsung and LG: From Also-Rans to Dominance in Consumer Electronics Robert A. Myers1 [email protected] July 27, 2013 Abstract. Today Samsung is the world leader in flat screen TV and cell phone sales. LG is second in TV sales, fifth in cellphones. Samsung fabricated its first LCD screen in 1995, well after such screens already dominated laptop computers, and had shipped its first cell phone only in 1988. LG wasn’t even founded until 1958 when it started its development of the first Korean-made radios. By 1982 it shipped its first color TV – made in the USA. In this time frame, not even twenty years ago, TV shipments were dominated by Japanese consumer manufacturers and cell phones were led by Motorola and Nokia. This paper explores possible sources of the secret to the Koreans’ success and finds that the usual metrics – in particular patents, R&D investment, and low cost labor – don’t explain it. We speculate that “industrial policy” measures of the South Korean government may have been decisive. Historical Context. In 1945, World War II ended. Japan was devastated, with most of its cities in ruins and its economy literally a “basket case”. Korea was almost as bad, as a former Japanese colony, and about to get worse with the North Korean invasion, followed by the UN “Police Action” and the subsequent Chinese invasion. Ironically, the Korean War was a catalyst for Japan’s recovery, as Japan became the pillar of the American war effort. As Japan revived, South Korea was ravaged by war. By the middle fifties, Korea was in no better shape than Japan had been ten years earlier, except it was further troubled by a series of autocratic dictatorships. Japan further benefitted from being viewed by the US as an anticommunist bastion, on which aid and other benefits were lavished2. Korea, in contrast, was a footnote in the cold war, mostly characterized by the continued armed confrontation at the 38th parallel. It was a virtual stepchild of American foreign and economic policy. The advances discussed below are all in the context of recovery from the destruction of these wars. The Korean War did not “end” until 1953, while Japan had surrendered only eight years earlier. With that head start and the US investment during the Korean War the Japanese electronics industry was able to charge into the post-war 20th century with few obstacles. Not only did Korea start later, but the Korean economy was smaller and less advanced than the Japanese – of which it had, of course, been a part until 1945. The European and US electronics makers, being the winners, were not driven by the same necessity to overcome adversity. Evolution of the TV Industry In 2013 sales of TV sets – now, virtually all liquid crystal technology-- are dominated by Samsung and LG, Korean companies who until this century were bit players in the world of consumer electronics. Twenty- five years ago one would have been forgiven if they had not noticed these now electronics giants. In those years the leading TV makers – then, of course, using cathode ray tube (CRT) technology – were in 1 Senior Vice President, Fairfield Resources International, Inc., Darien, CT and Adjunct Professor, Columbia Business School 2 See, for example, http://www.history.navy.mil/photos/events/kowar/log-sup/log-sup.htm and http://www.history.navy.mil/photos/events/kowar/log-sup/japan.htm 3/27/2013 ©2013 Robert A. Myers page 1 Japan, a magnet for “out-sourced manufacturing” thanks to their skill at high volume low cost techniques. Sony, with what we would now recognize as an Apple-like reputation for quality (and prices), Sanyo, Panasonic, Toshiba and Hitachi, conglomerates selling everything from nuclear reactors to washing machines, and Sharp, which was about to bet the farm and its whole business on liquid crystal TV sets. Loitering in the wings were the surviving European makers, Philips, Telefunken, Siemens and others, barely more than brands even then. Perhaps the most striking change was the recent announcement that Samsung will “invest” in Sharp, one of its key suppliers – essentially a bailout. And Sharp is not alone, with some industry experts suggesting that Japan just say “sayonara to TV manufacturing”.3 And the US? Already a hollow giant, with many famous brands like RCA attached to foreign-made boxes thanks to the lower costs promised in the Far East, where “the foothills of the Himalayas” were already a major source of anything with significant labor content. The Americans had evidently gambled that they could survive with their knowledge-based engineering talent, oblivious to the near certainty that there were plenty of smart engineers in China (as there had been in Japan decades earlier) who would, sooner or later, take over the higher value-added parts of the value chain and leave the US to sell and service the machines that the ships from China were busy unloading. Was this transition inevitable? How, in fact, did it happen? Here are some thoughts, starting with LCD flat panel TV sets. Evolution of TV Technology Television itself is, conceptually, at least, 100 years old, with the first US commercial broadcasts (for minimal audiences, of course) transmitted shortly before World War II. However, “The first commercially made electronic television sets with cathode ray tubes were manufactured by Telefunken in Germany in 1934, followed by other makers in France (1936), Britain (1936), and America (1938). The cheapest of the pre-World War II factory-made American sets, a 1938 image-only model with a 3-inch (8 cm) screen, cost $125, the equivalent of $1,863 in 2007. The cheapest model with a 12-inch (30 cm) screen was $445 ($6,633).”4 The war interrupted the growth of commercial TV, but the technology itself was rapidly accelerated by the military need for reliable electronics and (as in radar and sonar) high quality displays. The basics of a CRT TV set are relatively simple for an engineer to master (“not rocket science”) and apart from incremental enhancements a TV set was little more than a commodity, distinguished from its competitors by cost, quality, industrial design, and brand recognition. Although the military need for advanced technology did not diminish after 1945 – indeed, the cold war provided a continuing source of development money – TV technology was energized in the 1960’s. After RCA had made the then-daring gamble to introduce color TV, teletype-based computer terminals were rapidly replaced by CRT terminals. This was an application which the US TV makers appear to have completely missed. IBM, the industry leader, developed and manufactured its own displays (eventually 3 http://www.eetimes.com/electronics-news/4373507/Will-Japan--Inc--say-Sayonara-to-TV-manufacture- 4 http://en.wikipedia.org/wiki/History_of_television#Television_sets 3/27/2013 ©2013 Robert A. Myers page 2 moving both development and manufacturing to Japan by the 1980’s). This was partly because in those years IBM did everything in-house and partly because TV technology was not mature enough to deliver the needed quality for a computer display, in spite of their superficial similarities. The move to manufacturing in Japan was, again, motivated by the allure of high volume low cost manufacturing. However, the computer display business had an important side effect. Not being dominated by the traditional consumer electronics brands, any company could dive in and develop a line of “plug- compatible” monitors. Limited by their fragmented computer industry, no Japanese computer company had the volume, much less the vision, to dominate the field. What they did have was cadres of engineers who spent a great deal of energy researching alternatives to CRT-based TV sets. Although liquid crystal displays were slowly emerging, if only in displays more suited to watches and calculators, what initially appeared to be the major technology candidate to replace the CRT was the AC plasma display, originally invented at the University of Illinois in 1964 and seriously commercialized in the early 1970’s by IBM in a banking terminal display.5 The plasma display technology had a good run, greatly extended when engineers were able to produce a full color display by adding phosphors to the panel’s cells. Not an easy technology to master, the major protagonist was Panasonic (Matsushita) which appears to be ready to throw in the towel and leave the field in 2014.6 Most of the other Japanese TV makers avoided major investments into this new technology, although Samsung and LG did invest, and look like they will be the only survivors for a few more years7. Other alternatives did not fare nearly as well, although clever engineers regularly showcased the newest technology at the annual “Display Week” show of the Society for Information Display. Faced with the barrier of a potentially huge investment if they were to compete with the LCDs, however, each of these hot technologies soon faded, like a roman candle. What has become the ubiquitous TV display technology – indeed, virtually the only viable contemporary TV display technology – is the digital liquid crystal display.8 LC-based displays first emerged –slowly – in the 1960s when RCA (!), which led the way, demonstrated mini LC displays, using new materials from the German Merck.9 The first RCA patent [3,322,485] was filed in 1962 and issued in 1967. By the early 1980’s, virtually every Japanese consumer electronics maker had a group dabbling in the technology.