Post-tsunami Review Workshops and Seminar, 24-31 May 2005 TABLE OF CONTENTS INTRODUCTION ................................................................................................................................................ 4 THE MALDIVES TOURISM INDUSTRY........................................................................................................ 5 RESULTS OF THE POST TSUNAMI REVIEW ............................................................................................. 6 MALE INTERNATIONAL AIRPORT........................................................................................................................ 6 TELECOMMUNICATIONS ..................................................................................................................................... 6 EARLY WARNING ALERTS.................................................................................................................................. 7 RESORT SAFETY.................................................................................................................................................. 7 MARINE SAFETY ................................................................................................................................................. 8 INSURANCE......................................................................................................................................................... 8 CRISIS COMMUNICATIONS................................................................................................................................... 8 TOURISM RECOVERY........................................................................................................................................... 8 FISCAL MEASURES .............................................................................................................................................. 9 DEVELOPING THE DISASTER MANAGEMENT PLAN FOR TOURISM............................................. 10 READINESS ....................................................................................................................................................... 10 RESPONSE......................................................................................................................................................... 10 RECOVERY........................................................................................................................................................ 10 CONCLUSION ................................................................................................................................................... 12 ANNEX 1............................................................................................................................................................. 13 RESORT OPERATORS WORKSHOP ..................................................................................................................... 13 Programme ................................................................................................................................................. 13 Participants................................................................................................................................................. 14 The Tsunami Experience............................................................................................................................. 14 Improvements since the Tsunami ................................................................................................................ 15 Remaining Challenges ................................................................................................................................ 16 The Way Forward ....................................................................................................................................... 17 ANNEX 2............................................................................................................................................................. 18 TOUR OPERATORS WORKSHOP......................................................................................................................... 18 Programme ................................................................................................................................................. 18 Participants................................................................................................................................................. 19 The Tsunami Experience............................................................................................................................. 20 Improvements since the tsunami ................................................................................................................. 20 Remaining challenges ................................................................................................................................. 21 The way forward ......................................................................................................................................... 22 ANNEX 3............................................................................................................................................................. 23 AIRLINE OPERATORS WORKSHOP..................................................................................................................... 23 Programme ................................................................................................................................................. 23 Participants................................................................................................................................................. 24 The Tsunami Experience............................................................................................................................. 24 Improvements since the tsunami ................................................................................................................. 25 Remaining challenges ................................................................................................................................. 25 The way forward ......................................................................................................................................... 26 ANNEX 4............................................................................................................................................................. 28 TRAVEL AGENTS WORKSHOP ........................................................................................................................... 28 Programme ................................................................................................................................................. 28 Participants................................................................................................................................................. 29 The Tsunami Experience............................................................................................................................. 29 Improvements Since The Tsunami............................................................................................................... 30 Remaining challenges ................................................................................................................................. 30 The way forward ......................................................................................................................................... 31 Page - 2- Post-tsunami Review Workshops and Seminar, 24-31 May 2005 ANNEX 5............................................................................................................................................................. 33 POST-TSUNAMI REVIEW SEMINAR .................................................................................................................... 33 Programme ................................................................................................................................................. 33 Participants................................................................................................................................................. 33 ANNEX 6............................................................................................................................................................. 37 ANNEX 6............................................................................................................................................................. 37 PRESENTATION ON POST-TSUNAMI ACTIVITIES ................................................................................................ 37 Introduction................................................................................................................................................. 37 SECTION ONE: The Crisis Phase.............................................................................................................. 37 SECTION TWO: The Recovery Phase ........................................................................................................ 37 Challenges................................................................................................................................................... 39 ANNEX 7............................................................................................................................................................