1 Report to/Rapport au : Transit Commission Commission du transport en commun August 21, 2013 21 aout 2013 Submitted by/Soumis par : Steve Kanellakos, Deputy City Manager, City Operations / Directeur municipal adjoint, Opérations municipales Contact Person/Personne ressource: John Manconi, General Manager, Transit Services Directeur général, Services du transport en commun 613-842-3636 x2111, [email protected] CITY WIDE / À L'ÉCHELLE DE LA VILLE Ref N°: ACS2013-COS-TRA-0016 SUBJECT: LIGHT RAIL TRANSIT – STATION NAMES AND VEHICLE EXTERIOR DESIGN OBJET : LIGNE DE TRANSPORT EN COMMUN PAR TRAIN LÉGER - NOM DES STATIONS ET DESIGN EXTÉRIEUR DU VÉHICULE REPORT RECOMMENDATIONS That the Transit Commission approve the: 1. Confederation Line Stations Names: Tunney’s Pasture Bayview Pimisi Lyon Parliament / Parlement Rideau (Secondary Wayfinding Reference: ByWard Market) uOttawa Lees Hurdman Tremblay (Secondary Wayfinding Reference: VIA Rail) St-Laurent Cyrville Blair; and, 2. Exterior paint scheme for the Confederation Line Alstom Citadis Spirit trains, as shown in figure 1 of the report. 2 RECOMMANDATIONS DU RAPPORT Que la Commission du transport en commun approuve les : 1. Noms des stations de la Ligne de la Confédération : Tunney’s Pasture Bayview Pimisi Lyon Parliament / Parlement Rideau (Référence de signalisation secondaire: Marché By) uOttawa Lees Hurdman Tremblay (Référence de signalisation secondaire: VIA Rail) St-Laurent Cyrville Blair; et, 2. Le schéma des couleurs et marques extérieures des trains Citadis Spirit d’Alstom pour la Ligne de la Confédération qui se trouve à la figure 1 du rapport. EXECUTIVE SUMMARY The Transit Commission ad hoc working group was established on May 15, 2013 to assist the Transit Services Department to develop recommendations for the Confederation Line within the mandate of the Transit Commission. Timely decisions are required to meet the project schedule established by the Rideau Transit Group (RTG) and the City. This report outlines final work group recommendations for: Station Names within the Confederation Line corridor; and Exterior Vehicle Paint Design for Confederation Line trains. Station Names There are 13 stations along the Confederation Line corridor, the names of which are critical to customers to identify where the station is located as they plan their trip, where they are on the bus or train as it pulls into the station, and where the bus or train is headed within the City. These geographical references within the City are the primary purposes for the station names. Engaging the public in the recommended station names proved to be a valuable activity. Citizens were provided with multiple options for providing feedback to Transit Services. Almost 1,500 citizens participated in the process and affirmed the recommended names that were developed following established station naming procedures and industry best 3 practices. Further, validation of the names with French Language Services resulted in modifications that will benefit customers and the community. Exterior Vehicle Paint Design Throughout the month of July staff and the working group worked closely with the train supplier, Alstom, to develop an exterior design for the new vehicles. The value of the Alstom design process has been demonstrated in the recommended exterior paint design for the Confederation Line trains. The trains incorporate a sleek new look that is distinct from the existing bus designs, yet incorporate the well established visual identify of the maple leaf and the white, red, and grey colours of OC Transpo and is reflective of its brand. RÉSUMÉ Le 15 mai 2013, la Commission du transport en commun a créé, dans le cadre de son mandat, un groupe de travail spécial chargé de faciliter la formulation de recommandations relatives à la Ligne de la Confédération. Des décisions devront être prises sous peu si on veut garantir le respect du calendrier du projet établi par le Rideau Transit Group (RTG) et la Ville. Le présent rapport présente les dernières recommandations du groupe de travail au sujet : des noms des stations qui s’échelonneront dans le couloir de la Ligne de la Confédération; la livrée des trains qui circuleront sur la Ligne de la Confédération. Noms des stations Les noms des 13 stations qui s’échelonneront dans le couloir de la Ligne de la Confédération joueront un rôle essentiel en permettant aux clients d’identifier l’emplacement de la station lorsqu’ils planifient leurs déplacements, de se repérer lorsqu’ils arrivent à une station à bord d’un autobus ou d’un train et de connaître la destination des autobus et des trains dans la ville. Le principal objectif des noms de station est d’offrir ces références géographiques à l’intérieur de la ville. Le fait d’inviter le public à commenter les noms recommandés pour les stations s’est révélé une activité très utile. On a proposé aux citoyens différents options leur permettant de présenter leurs commentaires aux Services de transport en commun. Près de 1 500 citoyens ont pris part au processus et ont voté pour les noms recommandés qui avaient été proposés dans le cadre des procédures établies pour l’attribution des noms de station et des pratiques exemplaires qui ont cours dans le secteur. De plus, la validation des noms avec les Services en français a entraîné l’ajout de modifications dont la clientèle et la communauté pourront profiter. Livrée des voitures Pendant tout le mois de juillet, les membres du personnel et du groupe de travail ont collaboré étroitement avec le fournisseur d’équipement ferroviaire, Alstom, pour 4 s’assurer que les différentes livrées proposées pour les trains se distinguent de la livrée traditionnelle des véhicules d’OC Transpo, tout en intégrant l’identificateur visuel internationalement reconnu de la société. La livrée recommandée pour les trains de la Ligne de la Confédération témoigne de l’efficacité du processus de conception d’Alstom. Ainsi, les trains afficheront un nouveau style élégant, qui se distingue de la livrée actuelle des autobus tout en intégrant l’identificateur visuel bien établi de la feuille d’érable ainsi que les couleurs blanc, rouge et gris. BACKGROUND On May 15, 2013, the Transit Commission carried a motion which established an ad hoc working group, comprised of Chair Deans, Commissioners Hobbs and Crew, as well as staff from OC Transpo, the Rail Implementation Office and City Clerk. The purpose of the working group is to assist the Transit Services Department in developing recommendations for Confederation Line decisions that fall within the mandate of the Transit Commission. On July 3, 2013, the Transit Commission received the report entitled Light Rail Transit – Naming, Branding, Retail and Vehicle, which outlined proposed names for seven Confederation Line stations and approved a public engagement strategy for input into the proposed stations names. The construction of the Confederation Line project is underway and the Rideau Transit Group (RTG) has identified critical decisions that need to be made to ensure the project remains on schedule. In order to achieve this goal, the Transit Commission is required to make final decisions on the items outlined in this report, no later than the August Transit Commission meeting. This report summarizes recommendations for two critical system elements: 1) Station Names; and, 2) Exterior paint design of the trains. DISCUSSION Station Names Station Naming The names of each of the stations along the Confederation Line need to be selected by August 21, 2013 in order to allow for work on several aspects of the line to be designed and constructed. This work includes not only the signs at the stations, but also the electronic customer information systems, the wayfinding systems, the signalling system, and the operating procedures. Three of the stations along the line are at new locations (within the tunnel), and the others replace current Transitway stations. Using transit industry standards and best practices, and following an established station naming procedure, OC Transpo station names provide essential wayfinding information 5 for transit customers. Station names are used in three main ways by customers to identify where: The station is located as they plan how to reach the transit system; They are as the bus or train pulls into the station; and, The bus or train they are boarding is headed. The best way to accomplish these needs is for stations to have names which provide easily understood geographic information. Stations are therefore usually given the name of a major cross-street or the well-known name of a district or major destination, and are also selected so that there is no confusion with other station names. Furthermore, station names also need to be easily understood in both English and French, in both written and spoken communication. In Ottawa, there are currently 51 rapid transit stations, 50 of which have geographic names (one has a name that is descriptive of its location). Across Canada, in Montréal, Toronto, Ottawa, Calgary, Edmonton, and Vancouver, there are 294 rapid transit stations, of which 286 of them (97 percent) have geographic names (five are descriptive names, two are historical names linked to their locations, and one is a commemorative name linked to its location). There will be 13 stations on the Confederation Line. Three of these are new stations and 10 are renovations of existing Transitway stations. In this report, staff are recommending names for the three new stations (located within the tunnel), changes to the names of three existing stations, and no changes to the names of the seven remaining stations. In the application of station names through signage, maps or other navigational systems, it is possible to make use of secondary station names, which add a further descriptive or meaningful landmark reference for transit users. For example in OC Transpo’s Next Stop Announcement system, Tremblay can display the secondary name of “VIA Rail”. The use of secondary names in this manner is an option to refine and improve the recommended names for Confederation Line stations.