36 HAECO Sustainable Development Report 2017 2017 At a Glance Table of Contents EMPLOYEES Message from the CEO Company Profile Our professional and dedicated employees are About this Report fundamental to achieving our goals of driving sustainability as the best-in-class MRO service Corporate Governance and provider. Therefore we nurture and enable our staff Sustainability Management to realise their full potential by providing abundant training opportunities and a harmonious and equal Environment opportunity working environment. Health and Safety We aim to be an employer of choice by providing an Employees environment in which all staff are treated fairly and Business Partners with respect. Community Performance Data Standard Disclosures & Performance Indicators Verification Statement Contact Us Over 740,000 Training Hours 37 HAECO Sustainable Development Report 2017 2017 At a Glance Our Human Resources HAECO Group aims to act ethically and Recruitment and Employee Relations with integrity at all times. We have a GRI [401-1, 402-1] Table of Contents Management Approach Corporate Code of Conduct (the Code), HAECO prides itself on being a long-term Message HAECO Group aims to offer competitive which is posted on our website. It is an from the CEO employer and is committed to developing remuneration and benefit packages to our obligation of HAECO employees to follow a harmonious working environment for our Company Profile staff in the form of salary, incentive pay and the Code and employees are encouraged staff to advance their careers. Our Human allowances, healthcare benefits, paid leave (and instructed as to how) to report control About this Report Resources Departments in respective for various purposes and education and deficiencies or suspicions of impropriety Corporate companies will provide support to our training in order to attract and retain talent to those who are in a position to take Governance and employees and strive to improve their Sustainability of a suitable calibre. necessary actions. Management overall well-being. Environment We believe in equal opportunities for all We will continue to provide high standards Training GRI [404-1] Health and Safety our employees. We recognise that our of training to enhance staff capabilities We will continue to provide high standards businesses benefit from the diversity of and promote a learning culture. Different Employees of staff training to enhance our staff’s our workforce and our management. So development programmes are available for Business Partners technical capabilities as well as their own it follows naturally that we encourage staff to progressively realise their career path. personal development. Community diversity and its concomitant, equal opportunities. The Board has a broad Performance Data Anti-Corruption GRI [205-3] diversity policy, aiming to achieve a Our Most Material Topics Standard diverse business environment in the best HAECO Group is committed to developing Disclosures & Performance interests of its shareholders. The policy In the materiality assessment, our and maintaining high professional and Indicators is available on our group’s website and stakeholders have identified the following ethical standards as well as complying with Verification is published in the corporate governance employee related topics as material to the all laws and regulations related to anti- Statement reports in the group’s annual reports. We development of HAECO Group. corruption and bribery. Contact Us also intend to cooperate fully with the Equal Opportunities And Diversity Council of John Swire & Sons (H. K.) Limited in the achievement of these objectives. 38 HAECO Sustainable Development Report 2017 2017 At a Glance Diversity, Equal Opportunity and Our Employee Profile Recruitment and Talent Non-discrimination GRI [405-1,406-1] GRI [401-1] Table of Contents Retention We recognise that there are business Message HAECO employed approximately 14,500 The Group engages in job fairs, forums, from the CEO benefits from the diversity of our workforce recruitment events and exhibitions, with and our management. We respect the staff globally in our key group companies, Company Profile a view to enabling potential recruits to human rights of staff and the people who similar to the number of staff at the end of understand the Group and the employment About this Report work with us, we encourage diversity and 2016. Most of our staff are based in Hong Kong and Mainland China. opportunities within its businesses. Corporate equal opportunities. Governance and Sustainability We review remuneration packages, Management 2017 career development plans and our “staff Environment 7 38 management culture”. Our Group has Health and Safety 2,298 developed a guideline for inter-company job rotation to ensure all cases are handled in Employees 6,350 a transparent, consistent and considerate Business Partners 5,242 75 563 manner. We monitor our turnover rate to Community identify and manage issues as they arise. In 2017 our turnover rate and new hire rate Performance Data Permanent Employees - Full time Permanent Employees - Part time Fixed Term and Temporary was 15.2% and 12.9% respectively. Contract Employees Standard Disclosures & Hong Kong Mainland USA Performance Indicators Employee Profile by Location Verification Statement 2017 Male Female Contact Us Permanent Employees* 11,336 (77.8%) 2,636 (18.1%) Fixed Term and Temporary Contract 567 (3.9%) 34 (0.2%) Employees Employee Profile by Gender * Permanent employees included full time and part time staff. 39 HAECO Sustainable Development Report 2017 GRI [402-1] 2017 At a Glance HAECO Xiamen and HAECO Hong Kong Highlight Story Employee Relations carried out progression and promotion Table of Contents HAECO Americas is a military friendly reviews to provide a clear career path Our employees have the freedom of employer for veterans. In 2017, HAECO Message requirement for staff which matches association to join organisations of their from the CEO Americas established the Voices for Vets operational needs and achieves alignment choice. We respect and comply fully with team to provide support to transitioning Company Profile amongst different departments within veterans. The team is heavily involved in all all legal requirements in regards to union About this Report respective companies. Staff alignment to veteran activities within the company and in membership and collective bargaining in the the new structure and a review of salary the wider community. countries where we operate. Corporate Governance and ranges was conducted during the exercise. Sustainability Management Though there is no legal framework for collective bargaining in Hong Kong, we Environment Highlight Story value the opinion of our staff. Different Health and Safety HAESL has introduced a buddy scheme to employee associations have been help new staff assimilate into the Company. established. An elected employee Employees The buddies have worked in HAESL for representative and the Company appointed many years and know the company’s Business Partners management representative will meet on a culture and environment very well. Community regular basis to discuss matters affecting Through playing the role of “Big Brother”, their interests. The staff association can also Performance Data the buddies will help new staff tackle make suggestions to the management on challenges encountered at work helping Standard matters relating to its members. them feel cared for and supported. Disclosures & HAECO Americas supports veterans Performance Indicators Our Xiamen companies have an agreement Verification with the official trade union on minimum Statement salary levels. Contact Us Buddy Scheme at HAESL 40 HAECO Sustainable Development Report 2017 2017 At a Glance Highlight Story Table of Contents HAECO Americas has rolled out The ground. The 14 Champions are well- HAECO cares for the health of employees. Brand Champion Programme to improve respected employees, who had a strong HAECO Hong Kong and HAESL arrange Message from the CEO communication throughout HAECO understanding of their sites and embodied Health Management Programmes and Americas. The Brand Champions are the attributes our leadership would like to health talks with the goal of improving the Company Profile HAECO Americas’ eyes and ears on the promote within HAECO Americas’ culture. care and management of our employees About this Report They act as a bridge of communication overall health. We encourage our staff to between the company and staff. enjoy a healthy work-life balance. This is Corporate Governance and important in terms of the overall health Sustainability and well-being of the individual employee Management and also has positive outcomes for the Environment business. Our work-life balance programme encourages stronger bonds between Health and Safety staff, more accountability and higher Employees commitment. Respective group companies have organised annual dinners, Christmas Business Partners parties and various sports activities to Community support this initiative. Leisure activities are held at different time periods so that Performance Data employees on various shift patterns can be Standard accommodated. Furthermore, the HAECO Disclosures & Performance Veteran Club cares for retired employees Indicators of HAECO Hong Kong and HAESL. Verification Members are welcome to utilise the sports Statement Brand Champions Team and recreational activities in the Club and Contact Us participate in various activities