Duty to report April 2015 to March 2016 Date Activity/topic Details Outcome if known Regular – bi monthly Mental Health Strategic Patient voice on the group Provide challenge and perspective Partnership Group Regular – bi monthly KAB POD Self-sufficient group with representatives from Group forming and building majority of KAB practices who meet to discuss issues relationships and offering mutual within that locality support and sharing best practice 16th April 2015 POPs Discussion with Malling Health – provider of care at Agreement for Malling Health to new UCC attend future meeting to update on progress of UCC 20th April 2015 Quarry Bank PPG Facilitated first meeting of Quarry Bank PPG Moss Grove PPG to buddy up at next meeting 21st April 2015 POPs development session Facilitated session with group to discuss the way Some easy solutions to implement forward and improve relationships including: • Patient led agenda • Activity/workplan 23rd April 3 Villages Tea Party PPG organised a tea party for locals and used some Over 30 people turned up – helping PPG Purse funding to reduce isolation and receiving practical advice from police 30th April Focus group with Dudley College Testing out views on the Do It Right Dudley campaign Agreement for roadshow to take Health and Social Care students place at the college Further ideas on how to make the campaign successful 12th May 2015 Engagement event 4 rotating workshops with 40+ participants: Feedback has fed into • Physiotherapy commissioners for ongoing service • Do it Right Dudley campaign improvements • Dementia services • Emotional health and wellbeing early access 13th May 2014 Discussion with Holly Hall Academy In response to Young Health Champions, discussion on Student leaders to possibly progress how the CCG can work with school better to help into Young Health Champions when young people build resilience and plan engagement up and running activities 14th May Feet on the Street at public board What one thing would you change to improve health Aspiration for the same question in a in Dudley Borough? year’s time for patients to say they can get an appointment and get through on the telephone 20th & 21st May Vanguard visit to Dudley • Patient representative from Dudley formed Patient representative invited to part of visiting team blog on NHS England website • Patient who has seen improvements as part of Integrated plus part of the site visits • Site visit to SMW PPG to talk about integration plus, sense.ly app and PPGs June Survey at St Margaret's wells Survey on Sense.ly app with patients at the surgery Infographic produced, 44 patients surgery asked aged 17-70 4th June Moss Grove PPG To talk about future engagement with the CCG and PPG would like further development opportunities and vanguard status on using twitter and facebook 11th June POPs Discussion around several topics including the PPG Guide 11th June Lye Mosque An opportunity to have an information/awareness Over 50 people attended the session session with local community at Lye mosque round diabetes 18th June Healthcare Forum The topic was Keeping Dudley Happy which looked at Over 70 people attended early access to primary care mental health services 18th June AGM Open meeting with questions raised Over 20 members of the public joined us 19th June Do it Right Dudley campaign – Raising the profile of the CCG locally and how to make Rich conversations and pledges Dudley college best use of resources by sharing information and asking people to make pledges 26th June Do it Right Dudley campaign - Raising the profile of the CCG locally and how to make As above Stourbridge best use of resources by sharing information and asking people to make pledges 3rd July Do it Right Dudley campaign – Raising the profile of the CCG locally and how to make As above Merry Hill best use of resources by sharing information and asking people to make pledges 8th July Eve Hill PPG open day Showed support for Eve Hill open day as organised by Lots of information available and their PPG using the PPG purse activities for children 15th July Partners in Paediatrics meeting Team invited to present on the #mefestival held last Invited to talk at PIP annual year conference later in the year 16th July Age Alliance social isolation survey Spent time at Merry Hill talking with older people Analysis to be collated by Age about their experiences of keeping busy and social Alliance and shared in October isolation 16th July GP access survey All PPGs/practices asked to help complete Fed into membership team questionnaires re GP access to build up a picture across Dudley and understand what’s important 22nd July KMP PPG self assessment CCG/DCVS spent time with PPG at KMP going through PPG identified gaps and team visiting self-assessment to see where the group need help or again in October to help address can build upon strengths 3rd August Long term conditions workshop Workshop to understand how it feels to have a LTC in Over 25 people joined us to discuss Dudley borough and how we can improve/build upon what person centred care looks like experiences from a patient perspective 6th August POPs Discussion on self-care week Supported willing PPGs with materials if required to promote 7th August Do it Right Dudley campaign – Asda Raising the profile of the CCG locally and how to make Rich conversations and pledges Brierley Hill best use of resources by sharing information and asking people to make pledges 17th August Meeting arranged with NSL Patient Several complaints raised around the service so Resolution reached by working in Transport Services and meeting arranged to talk the issues through and to partnership with stakeholder and complainants arrive at a suitable resolution by looking at the secure a satisfactory outcome for all eligibility criteria (the issues had caught the attention concerned – needs to be evaluated of a few MP’s) 20th August Access, co ordination and 2 focus groups facilitated externally but commissioned 19 people attended and views have continuity – new models of by CCG to gather views on different aspects of care fed into vanguard conversations care/vanguard around new models of care and integration 17th September Healthcare Forum Turning the NHS upside down – a bottom up approach Over 70 people attended What would a perfect NHS look and feel like? 24th Sept Dudley Have your say Public event to engage, consult and inform around Providing a safe space to discuss community safety local issues with others in the area 1st October Age Alliance; Older People’s Public event looking at loneliness and isolation. Raising awareness of older people’s Conference Presentations from various professionals health and social needs 7th October KMP workshop Supporting the PPG to develop their own aims, Supporting the PPG to look at next objectives and terms of reference. steps 15th October PIP annual conference Presentations around engagement with young people New contacts and ideas for engaging and use of social media. Networking with other with younger generation organisations 16th October Data Sharing campaign Getting feedback from patients on our engagement database about a data sharing campaign 17th October Lapal Medical Practice flu clinic Open day is planned with refreshments provided by Raise awareness of the PPG and a the PPG and donations going to Mary Stevens Hospice community spirit 21st October Alexandra Medical Centre, PPG Asking a series of standardised questions to get a view Providing a directory of all the PPG’s Audit of individual PPG’s and how they run – as requested from our audit 21st October Holly Hall Academy Delivering sessions to four groups four times, 16 Improving the awareness of mental sessions in total, four different workshops around health, services available and health mental health, Do It Right Dudley campaign, social and wellbeing to students media and young people, health and wellbeing and Me Festival. 4th November Carers Forum To discuss the Long Term Conditions Framework from To improve local experiences a carers aspect (25 people) 25th November Lapal Medical Practice Mental Two workshops around mental health, 27 participants Positive discussion around mental Health awareness day attended altogether. Trish Taylor (Dudley CCG) health, two participants disclosed delivered the sessions along with a representative and received further support. 27 from Dudley MIND. participants attended. 26th November Me Festival Annual event for local students in year 8 to build skills Over 100 students attended and confidence and emotional resilience December Healthcare Forum Opportunity to look closer at New Care Models work All fed into NCM work December POPs Update from the pharmacy team Questions raised for Board January Market St branch closure Facilitated engagement with practice and population Market St closed around branch closure including HWD, local MPs, LMC February Masefield Rd branch closure Facilitated engagement with practice and population Masefield Rd closed around branch closure including HWD, local MPs, LMC Meeting held in public to consider the proposal with opportunity for public input/view January to March Listening exercise for New Care Over 50+ groups attended including Activate sessions Healthwatch producing a detailed Models report and analysis to be considered by Partnership Board 4th February New Care Models – Diabetes UK Commissioning Manager attended Diabetes UK to 10-15 individuals attended the group present the New Models of Care and in particular how and shared this information with this affects