DRAFT Escambia County Area Transit Transit Development Plan, 2022 - 2031 August 2021 Escambia County Area Transit Transit Development Plan, 2022-2031 CONTENTS 1 Introduction .......................................................................................................................................... 1 1.1 TDP Checklist ................................................................................................................................. 1 1.2 Report Organization ...................................................................................................................... 3 2 Goals, Objectives, and Performance Measures .................................................................................... 4 2.1 Mission .......................................................................................................................................... 4 2.2 Guiding Vision ............................................................................................................................... 4 2.3 Goals, Objectives, and Key Performance Indicators ..................................................................... 5 3 Baseline Conditions ............................................................................................................................. 10 3.1 Escambia County (Service Area) ................................................................................................. 10 3.2 COVID-19 Pandemic .................................................................................................................... 12 3.3 Hurricane Sally ............................................................................................................................ 12 3.4 Population ................................................................................................................................... 12 3.4.1 Population Growth .............................................................................................................. 12 3.4.2 Population Density .............................................................................................................. 13 3.4.3 Area Demographics ............................................................................................................. 15 3.4.3.1 Transit Dependent Populations ...................................................................................... 15 3.4.3.2 Transit Propensity Index ................................................................................................. 25 3.4.4 Affordable Housing ............................................................................................................. 27 3.4.5 Educational Attainment ...................................................................................................... 27 3.4.6 Income Distribution ............................................................................................................ 29 3.4.7 Tourism ............................................................................................................................... 31 3.4.8 Transportation Disadvantaged Population ......................................................................... 31 3.5 Land Use and Socioeconomic Conditions ................................................................................... 33 3.5.1 Land Use .............................................................................................................................. 33 3.5.2 EmploymentDRAFT ........................................................................................................................ 38 3.5.3 Major Employers ................................................................................................................. 40 3.6 Travel and Mobility Characteristics ............................................................................................ 41 3.6.1 Journey to Work Characteristics ......................................................................................... 41 3.6.2 Parking ................................................................................................................................ 42 3.6.3 First Mile/Last Mile Connectivity ........................................................................................ 43 3.7 Conclusion ................................................................................................................................... 46 i Escambia County Area Transit Transit Development Plan, 2022-2031 4 Existing Transit System ....................................................................................................................... 47 4.1 Transit System Overview ............................................................................................................ 47 4.1.1 Routes ................................................................................................................................. 47 4.1.2 Public Transportation Facilities ........................................................................................... 50 4.1.2.1 Transfer Centers .............................................................................................................. 50 4.1.2.2 Park-and-Ride Facilities ................................................................................................... 53 4.1.3 Equipment Inventory .......................................................................................................... 56 4.1.4 Paratransit ........................................................................................................................... 57 4.1.5 Other Transportation Providers .......................................................................................... 58 4.2 Performance Analysis.................................................................................................................. 63 4.2.1 Ridership ............................................................................................................................. 63 4.2.2 Farebox Recovery ................................................................................................................ 64 4.2.3 Strategies to Improve the Farebox Recovery Ratio ............................................................ 66 4.2.4 Travel Time Analysis ............................................................................................................ 67 4.2.5 Trend and Peer Review Analysis ......................................................................................... 71 4.2.5.1 Peer System Selection Methodology .............................................................................. 71 4.2.5.2 General Performance Measures ..................................................................................... 73 4.2.5.3 Effectiveness Measures .................................................................................................. 79 4.2.5.4 Efficiency Measures ........................................................................................................ 82 4.2.5.5 Summary of Performance Indicators .............................................................................. 86 4.3 Conclusion ................................................................................................................................... 88 5 Public Engagement ............................................................................................................................. 89 5.1 Public Involvement Plan .............................................................................................................. 89 5.2 Your Service/Your Say ................................................................................................................. 89 5.3 Phase 1 Customer Satisfaction Survey Results ........................................................................... 89 5.3.1 Demographic Characteristics of Respondents .................................................................... 89 5.3.2 Travel BehaviorDRAFT ................................................................................................................... 90 5.3.3 Satisfaction with Current ECAT Service ............................................................................... 90 5.3.4 Survey Conclusions ............................................................................................................. 91 5.4 Phase II Results ........................................................................................................................... 92 5.5 Phase III Engagement .................................................................................................................. 99 5.6 Operator Survey Results ............................................................................................................. 99 ii Escambia County Area Transit Transit Development Plan, 2022-2031 5.7 Discovery Sessions .................................................................................................................... 101 6 Situational Appraisal ......................................................................................................................... 107 6.1 Introduction .............................................................................................................................. 107 6.2 Situation Appraisal ...................................................................................................................