BlackBerry Passport Smartphone Version: 10.3.3 User Guide User Published: 2016-06-24 SWD-20160624160011565 Contents Setup and basics........................................................................................................................................... 6 Your device at a glance...................................................................................................................................6 What's different about the BlackBerry 10 OS?.................................................................................................7 Notification icons.........................................................................................................................................13 Menu icons..................................................................................................................................................14 Setting up your device..................................................................................................................................14 Using gestures.............................................................................................................................................16 Advanced interactions................................................................................................................................. 23 Personalizing your device.............................................................................................................................25 Device Switch.............................................................................................................................................. 25 About BlackBerry ID.................................................................................................................................... 35 Phone and voice.......................................................................................................................................... 38 Phone..........................................................................................................................................................38 Notifications and ringtones.......................................................................................................................... 47 Voicemail.....................................................................................................................................................54 BlackBerry Hub and email........................................................................................................................... 57 BlackBerry Hub and email........................................................................................................................... 57 joyn for BlackBerry 10 devices..................................................................................................................... 86 Media.......................................................................................................................................................... 89 Change the media volume............................................................................................................................89 Supported audio and video file extensions, formats, and codecs................................................................... 89 Troubleshooting: Media................................................................................................................................90 Camera........................................................................................................................................................90 Pictures.....................................................................................................................................................100 Music........................................................................................................................................................ 107 Videos....................................................................................................................................................... 112 BlackBerry Story Maker............................................................................................................................. 117 Media sharing............................................................................................................................................120 FM Radio...................................................................................................................................................121 Settings..................................................................................................................................................... 124 Customize your device settings.................................................................................................................. 124 Update your device software...................................................................................................................... 128 Battery and power..................................................................................................................................... 129 Connections.............................................................................................................................................. 137 BlackBerry Keyboard and typing................................................................................................................ 164 Language.................................................................................................................................................. 174 Keyboard input methods............................................................................................................................175 Screen display........................................................................................................................................... 184 Accessibility.............................................................................................................................................. 186 Media cards and storage............................................................................................................................203 Using your device with BlackBerry Link...................................................................................................... 208 Applications and features...........................................................................................................................218 Organizing apps.........................................................................................................................................218 About the BlackBerry Assistant.................................................................................................................. 220 Calendar....................................................................................................................................................224 Contacts....................................................................................................................................................235 Clock.........................................................................................................................................................242 Android Apps.............................................................................................................................................247 Maps and GPS........................................................................................................................................... 249 Browser.....................................................................................................................................................257 Smart Tags.................................................................................................................................................265 File Manager..............................................................................................................................................269 Calculator..................................................................................................................................................272 Productivity and work.................................................................................................................................274 About BlackBerry Balance and your work space ........................................................................................ 274 Remember................................................................................................................................................ 280 Security and backup.................................................................................................................................. 287 Passwords and locking...............................................................................................................................287 What to do if your device is lost or stolen.....................................................................................................294 BlackBerry Protect.....................................................................................................................................294 Wiping your device to delete your device data.............................................................................................296 Security settings.......................................................................................................................................